Made up of brands Wave, RCN, Grande, and enTouch, Astound offers internet-based entertainment that uses TiVo, Sling TV, and the Google Play store. Fabulous first-year pricing includes internet, but if you want premium perks or a provider you can grow old with, swipe left on this one.
The DIRECTV STREAM experience is very similar to traditional TV, but we love that it requires no contracts or equipment rentals. Our tests surfaced issues with audio, screen size, and casting on mobile and browsers, but we liked channel surfing and catching games on bigger screens.
MaxxSouth charges a lot per channel and doesn’t deliver a ton of features. Still, there are few hidden costs and no contracts, so this provider might be your best option. And we like its unique local sports channels and internet service.
Although Astound doesn’t have the massive channel counts that some providers have, the channels it does have will scratch just about any itch. However, if you want Spanish-language channels or comprehensive sports coverage, it might not be the provider for you.
Local: 3.5/5
Astound has most of the channels you need to stay up-to-date on local events, including ABC, NBC, CBS, FOX, PBS, Comet, and The CW. But you won’t find Cozi or any Spanish-language local channels.
Sports: 3/5
Unlike many competitors, Astound’s lowest-tier plan (Basic) includes Fox Sports. Its mid-level plan (Signature) is pretty standard and includes sports like ESPN 1 and 2, Fox Sports, TNT, TBS, and USA. You’ll also get NBA TV and Motor Trend, which are less common. But you’ll miss out on the Golf Channel, and because Astound doesn’t provide Spanish-language channels, its international soccer coverage isn’t ideal.
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Family and education: 3.5/5
Astound has solid family-friendly channels, especially ones with educational content like Animal Planet, History Channel, Discovery, and National Geographic. But you won’t get Nat Geo Wild, the Science Channel, or the Smithsonian Channel. You’ll get some decent cartoons with Disney, Nickelodeon, and Cartoon Network, but your littlest ones will miss out on Nick Jr. and Disney Junior.
News and politics: 3/5
Astound provides plenty of coverage for most people. You’ll get lots of local news of course, along with national channels like CNN, Fox News, CNBC, MSNBC, HLN, and C-SPAN. You’ll even get a bit of international perspective with BBC America. But you won’t get Newsmax, The Weather Channel, or any Spanish-language news.
Entertainment and lifestyle: 3.5/5
Astound has a wide variety of entertainment channels. Exercise your funny bone with both Comedy Central and Laff, or watch a serious cowboy movie on INSP. Learn some home improvement skills with HGTV and TLC, or leave home behind while watching the Travel Channel. Create culinary masterpieces with the Food Network and Cooking channels, or fill up on celebrity gossip with E!. You’ll also get all three Hallmark channels, Bravo, Paramount, and IFC.
In our tests, the DIRECTV STREAM lineup was one of the best we found. You get more of the most popular options than with any other live TV streaming service we tested. (1) You also get more of these channels than the majority of traditional TV services, and only one or two less than our top picks for channel lineup: Xfinity, DISH, DIRECTV satellite, Optimum, and Verizon. When you add in a heaping ton of regional sports networks, it’s easy to see why cord-cutters are giving this service a try.
Local: 3.5/5
DIRECTV STREAM doesn’t disappoint when it comes to local channels. It has each of the big four networks (ABC, NBC, FOX, and CBS) in most markets, and offers national coverage from each in case of a carrier dispute with a local broadcaster. You won’t find some of the smaller broadcasters like Antenna TV and Estrella TV—and there’s no local Univision affiliate in some markets—but you can still find national news, sports, and programming in both English and Spanish.
Sports: 4.5/5
In addition to having almost all the national sports channels out there, DIRECTV stands out in an increasingly crowded streaming marketplace for having agreements with almost all the regional sports networks in the US. With the second-tier package and higher, you can find almost any game across the country (as long as there aren’t local blackouts). If you pay for the highest tier, you get access to even more. You also get all your local channels, which isn’t the case with a lot of streaming competitors.
Unfortunately, NFL SUNDAY TICKET, NFL Network, and NFL Red Zone are no longer available from either DIRECTV STREAM or DIRECTV Satellite. The rights were sold to live TV streaming competitor YouTube TV.
However, you can catch MLB on DIRECTV STREAM—a benefit you won’t find with YouTube TV.
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Family and education: 4.5/5
DIRECTV STREAM gets a nearly perfect score when it comes to shows for families and kids. You get Cartoon Network, a variety of Nickelodeon channels, PBS, Disney and Disney Junior, two National Geographic options, and more. You won't find Family Education TV (FETV), but you’ll still be able to catch all your kiddo’s favorites. The on-demand library for young audiences is quite good, too.
News and politics: 4.5/5
Except for a few smaller channels like Antenna TV, DIRECTV STREAM’s news options are comprehensive. You get all your local stations, both Newsmax and Fox News for right-leaning coverage, both Bloomberg and Cheddar for financial news, and both MSNBC and Vice for left-leaning insight and investigations. There’s also international news on the third and fourth tiers and multiple C-SPAN options at every tier. For the best news selection, we usually recommend the CHOICE package or above.
Entertainment and lifestyle: 4.5/5
DIRECTV STREAM shines when it comes to movies, reality TV, and stories of all kinds. You also get home improvement shows and both Lifetime and Hallmark channels, which is uncommon in the streaming space. For the first three months on lower-tier packages, you get access to premium channels like HBO. They are included with the PREMIER package and if you want to buy the individually, they cost about the same as they would with traditional TV providers.
Depending on what you like to watch, MaxxSouth’s channels are a mixed bag. Most households will find enough family and entertainment channels, but news is a little lacking. And for being a local company, MaxxSouth’s local content isn’t great. That is, except for its local sports coverage, which is a homerun.
Local: 2/5
MaxxSouth has the top four local channels covered (NBC, CBS, ABC, and FOX), plus PBS and The CW, but after that things go, well, south. You’ll miss out on Cozi, Comet, and all the local Spanish-language stations. If local channels are important to you, consider going with another provider or picking them up on an HD antenna for free.
Sports: 3/5
MaxxSouth’s national sports offerings are a mixed bag. You get a little over half of the best sport channels, including ESPN1 and 2, TNT, TBS, Fox Sports, and the Golf Channel, and you can also add the NFL Channel and NFL Red Zone for an additional monthly fee. But where this provider shines is local sports. MaxxSouth has its own regional sports network where you can see everything from high school games to community college events in HD quality. You could watch your kid hit a home run from your living room—and get a DVD of it for around $20 to relive their glory as a family later.
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Family and education: 3/5
If you’re looking for family-friendly content, MaxxSouth gets the job done with the Discovery Channel, two Disney channels, Nickelodeon, Animal Planet, and National Geographic. But you’ll miss out on Nat Geo Wild, additional Nickelodeon channels, and the Smithsonian channel.
News and politics: 2.5/5
MaxxSouth’s news options are probably fine for most people. You get the basics like CNN, C-SPAN, BBC America, Fox news, and all three NBCs (NBC, MSNBC, and CNBC). But you’ll miss out on Newsmax, The Weather Channel, and in-depth financial news coverage.
Entertainment and lifestyle: 3/5
MaxxSouth delivers a decent entertainment lineup with favorites like Bravo, Lifetime, FX, and the three T’s—TBS, TLC, and TNT. You’ll also get some of the best lifestyle shows with HGTV, Food Network, and the Travel Channel. But you won’t get Magnolia, either Ion channel, the Cooking Channel, or Grit.
Astound’s base plans are pretty standard compared to competitors, and initial costs are low. However, if you start adding custom channels, costs quickly add up. Plus, after a year-long honeymoon with great introductory rates, Astound turns up the heat and quickly drains your bank account. Although Astound leans on Sling TV to deliver its live TV channels, it offers a better experience and more channels than just Sling alone.
Astound sells its TV and internet plans together. First, you’ll pick your internet plan, then you can add a TV plan. Whichever TV plan you choose, you’ll stream all your shows over your Astound internet connection, so getting the right internet plan is critical. If you’re a small household that doesn’t stream a ton of HD content, a 110 Mbps internet plan could be plenty. But if you want to take full advantage of Astound’s 4k streaming capabilities, we recommend at least the 400 Mbps plan.
The basic ENTERTAINMENT package for DIRECTV STREAM costs about the same as other premium live TV streaming options we tested, and about $5 more per month than DIRECTV’s satellite TV service (before a bunch of hidden fees). You get more than 75 channels for the base price with the streaming service, including all your local channels and a few major sports networks. It’s a decent price for what you get, and we like how similar it feels to traditional TV. We also like that DIRECTV STREAM is free of hidden fees and second-year price hikes, unlike its satellite counterpart.
That said, most people who opt for premium TV (at premium prices) will be better served by DIRECTV STREAM’s second-tier package, CHOICE. For about $20 more each month, you get 30 more channels and access to regional sports networks (RSNs). Just watch out for premium channels that expire after the first three months! If you forget to cancel, your bill could nearly double in month four.
DIRECTV STREAM’s third and fourth tiers are harder to recommend. You get more than 140 channels with ULTIMATE tier, at a price of more than $100 per month. At the PREMIER tier, you get more than 150 channels, including several premium entertainment options, but you’ll pay more than $150 every month. Those are the highest prices we found, and we don’t think they’re worth it for most people.
That said, we’re very pleased DIRECTV STREAM has done away with hidden fees, including broadcast fees, early cancelation fees, and regional sports fees. For that reason alone, we’d recommend it over the DIRECTV Satellite service to anyone who has high-speed internet access.
While MaxxSouth’s internet service offers a ton of value, its TV service is way less impressive. It offers two plans: Basic has just 20+ channels, and you can get most of them for free with an HD antenna. An expanded plan gives you 100+ channels, which is also lower than mid-level plans from other providers. There is no top-tier plan, but you can add premium and sports channels for an additional cost.
Overall, MaxxSouth is expensive for what you get. While the channel lineups are average at best, you pay $1.50–$1.75 each, which is way higher than most companies. Unfortunately, most Mississippians don’t have a lot of other providers to choose from, so MaxxSouth might still be your best bet. The good news is that there are few hidden fees and no contracts to worry about.
Astound has put together a great list of equipment and features that allow you to easily find and watch or record your shows with relative ease. That said, we'd love to see more DVR storage included in Astound plans.
Ability to watch: Great
Getting your first TV set up with a Stream 4k box is free, and additional boxes cost just a few dollars per month. You'll also need an Astound Wi-Fi router, but you'll need that for your Astound internet service anyway. Astound uses the Sling app to deliver your streaming experience. The interface can be confusing at first, but once you get used to it, it's a decent experience.
Ability to record: Good
If you ever want to leave your couch (like, say, to run out and get more popcorn), you can use the Astound TV+ app to watch shows in line at the quickie mart, tap into a respectable 125 included hours of Cloud DVR storage, or schedule a future recording. Register up to 12 devices, and watch on up to five at a time.
Ability to find: Great
Astound leans on TiVo’s Stream 4k device to combine the capabilities of a DVR, live TV (via Sling), and streaming services (via Android apps). If that sounds like a lot of stuff to try to sort through while your popcorn gets cold, you can use the voice button on the remote to tell your TiVo what you’re looking for—or ask it to give you a few curated options.
We tested the DIRECTV STREAM interface on browsers, mobile devices, smart TVs, and streaming devices and ran into a few annoying glitches. Once we got used to it, though, it worked consistently.
Ability to watch: Good
DIRECTV STREAM feels like traditional TV, but with perks. You can watch in real time, pause and rewind live TV, make recordings, and access the extensive on-demand library from anywhere.
We tested the DIRECTV STREAM interface on browsers, mobile devices, smart TVs, and streaming devices. We get that any new service takes a while to get used to, but the experience with DIRECTV STREAM had more hiccups than other live TV streaming competitors we tested.
On every new device, we had to select whether we wanted to see game scores before we could watch anything (even if we weren't watching games at all). Then, when we found and selected a show on non-TV devices, there was no audio. We had to search around for the volume button within the player to hear anything. We can see how this might be a perk if you’re streaming games while working in an office or something, but for our testers it just felt broken.
Slow load times were also an issue on every device we tested. The payoff is stellar picture quality, eventually, but we had to wait a few seconds for any picture at all when we changed channels, and then suffer through several seconds of blurry picture before we got a high-quality image.
The built-in mini player loaded much faster, as you might expect. The delay still showed up on mobile, but wasn’t as long as with larger screens.
Once we got in and got used to the volume quirk, we got right to channel surfing. In full screen view, it was easy to go to the next or previous channel—a feature we didn’t find with other services. We had a little trouble figuring out how to get back to the channel guide on most devices, but we liked that you can sort channels either alphabetically or numerically when you get there.
Finally, we liked that you can access content in 4K resolution with any of the DIRECTV STREAM plans. You’ll get the most out of this feature with the second-tier plan and above, since that’s when all the regional sports networks kick in.
Ability to record: Great
DVR recordings are unlimited with DIRECTV STREAM (as long as you order online), and recordings are saved for nine months. We ran into a few trouble spots, though. First, only the newest 30 episodes of a show are saved, meaning old episodes are automatically deleted.
That said, we like that you can hide scores of games you’ve missed, and download from your DVR library using the highly rated mobile app.
Ability to find: Excellent
DIRECTV STREAM makes it easy to find what you want to watch. It’s the only streaming provider we reviewed that offers a custom set-top box for purchase or monthly rental, including a full-size voice remote, and that means easy channel surfing. The box even takes you right to the last channel you were watching on startup, just like live TV. The cost is $5 per month or $120 up front.
We also like the different views, and appreciate that you get both channel numbers and icons on the TV guide. The recommendation engine is decent, too. Overall, DIRECTV hits this one out of the park.
Ability to share: Bad
You can technically watch up to three simultaneous streams on your DIRECTV STREAM membership away from home, and an unlimited number of streams at home. But it’s far from perfect. To watch on mobile, location sharing is required. We may be more concerned about privacy than the average bear, but why does DIRECTV need to know your precise location in order to provide services you’ve paid for, especially when they already have your home address? Not cool.
Next, you can’t use Google’s Chromecast devices or Apple’s screen mirroring to cast any of your DVR content, and you can’t pause live TV while casting. Since most of our watching these days is asynchronous, that’s a significant downside.
That aside, we really liked the parental controls on DIRECTV STREAM, which work by way of a four-digit pin. You have to set them up on every device you’re logged into, and they’re not yet available for Chromecast with Google TV. Many of the competitors we tested don’t have any parental controls at all, though, so DIRECTV wins the day here.
Unfortunately, you can’t set up different profiles for different users on DIRECTV STREAM like you can on Hulu + Live TV and YouTube TV. It’s one more way DIRECTV STREAM is more like traditional TV than a streaming service.
MaxxSouth has decent equipment, but it's a little light in the features department. While you can improve some of the experience by spending more per month, you'll still be limited by MaxxSouth's minimalist approach.
Ability to watch: Fine
MaxxSouth uses decent equipment at a decent price. Renting a TV box will cost you just $6 per month, but you’ll also have to rent a remote for $7.99 per month, which brings gear costs inline with competitors.
Like many TV services, MaxxSouth has a TV Everywhere feature that lets you watch your shows on your phone, tablet, or laptop when you’re not at home. However, it’s not an app. Instead, you have to use a browser to go to the MaxxSouth website and click around to find what you want or download each programmer’s app onto your device. The upside is you can do this with over 80 apps, from A&E to Vice. The bad news is, that’s a quick way to max out your phone’s storage, so you’ll have to pick your favorites and skip the rest.
Ability to record: Good
With MaxxSouth, you get a solid amount of storage included in your plan—90 hours. You can get up to 500 hours, but you’ll have to purchase them for $5 per month for every additional 50 hours. You’d spend more than $40 to max that out. Yikes!
If you rely on your trusty DVR to catch a lot of shows simultaneously, you’ll be disappointed. With MaxxSouth, you can record only one show at a time, so you’ll be forced to choose a favorite during primetime.
Ability to find: Fine
Finding shows you want to watch is harder than it should be. MaxxSouth doesn’t have a voice remote, so you’ll have to dig through the channel guide, on-demand library, and your DVR recordings manually. Parental controls are fairly customizable and easy to set up, but you’ll have to create—and remember—a second pin if you want to block purchases.
Most customers report an overall positive experience, but Astound’s large price hikes are understandably unpopular. The good news is, you won’t have to sign a contract, so if increasing prices are getting you down, you can jump ship anytime.
Astound has a free self-setup option and often runs promotions for free professional installation (otherwise around $80). If your house already has working coax outlets, you’ll probably get off scot-free with no installation costs.
Being a DIRECTV STREAM customer is pretty similar to being a DIRECTV satellite customer, just without the hole in your roof. It’s easy to sign up online (and we recommend it), but packages are very expensive and it’s difficult to cancel. If you do need help, we like that there are both phone and live chat options, but we can’t give the service 100% credit for that because hold times can be several hours long. If you’re used to traditional TV, DIRECTV STREAM has some nice perks. But if you’re used to streaming services, DIRECTV STREAM will feel like a blast from the past.
The MaxxSouth experience is mostly fine, but we’d like to see some improvement. It has live chat, 24/7 phone support, and a decent amount of self-help resources on its website and YouTube channel… if you’re willing to sort through it. We didn’t like that we couldn’t order TV service online like we could with MaxxSouth’s internet service. Customers report that MaxxSouth works hard to resolve any issues—if you’re persistent and contact them multiple times.
Professional installation runs a super-low $20 for most setups, but there’s no self-setup option. That means you’ll have to wait for an appointment before you get up and running. But with such a low cost, we’re happy to white-knuckle it through a TV cleanse for a few days (or carefully plan to cancel our old provider around MaxxSouth’s schedule).