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Astound Broadband vs. DISH vs. Hawaiian Telcom Television plan comparison


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Researched by
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Reviewed by
Updated 6/24/24

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Astound Broadband
Staff rating
3.6
Customer rating
4.0
(1)

  • Plans starting at $19.99
  • 302+ channels
DISH
Staff rating
4.3
Customer rating
3.9
(49)

  • Plans starting at $56.99
  • 330+ channels
Hawaiian Telcom
Staff rating
3.6
Customer rating
0.0
(0)

  • Plans starting at $19.99
  • 350+ channels
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See what providers service your area.
Astound Broadband
Staff rating
3.6

Lacking premium perks, but fantastic first-year pricing

Made up of brands Wave, RCN, Grande, and enTouch, Astound offers internet-based entertainment that uses TiVo, Sling TV, and the Google Play store. Fabulous first-year pricing includes internet, but if you want premium perks or a provider you can grow old with, swipe left on this one.

What we like

  • No-contract plans
  • Low pricing
  • Free installation promotions
What we dislike

  • High long-term costs
  • Astound internet required
  • Few premium channels included
Savings tip: Astound Broadband often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
DISH
Staff rating
4.3

DISH offers affordable satellite TV with a top-shelf DVR

DISH offers a sweet three-year price guarantee and one of the best DVRs available, but picture quality is unreliable, and you’ll miss out on regional sports networks.


What we like

  • Industry-leading DVR
  • Three-year price guarantee
  • 24/7 technical support
What we dislike

  • No regional sports networks (RSNs)
  • Higher rates for add-ons
  • Hefty early cancelation costs
Savings tip: DISH often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
Hawaiian Telcom
Staff rating
3.6

Hawaiian Telcom offers big value for a small provider but lacks the exciting features of larger competitors

Hawaiian Telcom is a solid choice for TV service for Hawaii residents—with a couple caveats. You have to be on Oahu to get TV service, and there aren’t any standout features to help it rise above competitors DISH and DIRECTV.

What we like

  • Reasonable pricing
  • Bundles with fast fiber internet
  • Large channel selection
What we dislike

  • TV only available on Oahu
  • DVR lacks storage space
Savings tip: Hawaiian Telcom often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
Astound Broadband
Content
3.5
Astound’s channel lineup is a Jack of all content, but master of none

Although Astound doesn’t have the massive channel counts that some providers have, the channels it does have will scratch just about any itch. However, if you want Spanish-language channels or comprehensive sports coverage, it might not be the provider for you.

Local: 3.5/5
Astound has most of the channels you need to stay up-to-date on local events, including ABC, NBC, CBS, FOX, PBS, Comet, and The CW. But you won’t find Cozi or any Spanish-language local channels.

Sports: 3/5
Unlike many competitors, Astound’s lowest-tier plan (Basic) includes Fox Sports. Its mid-level plan (Signature) is pretty standard and includes sports like ESPN 1 and 2, Fox Sports, TNT, TBS, and USA. You’ll also get NBA TV and Motor Trend, which are less common. But you’ll miss out on the Golf Channel, and because Astound doesn’t provide Spanish-language channels, its international soccer coverage isn’t ideal.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3.5/5
Astound has solid family-friendly channels, especially ones with educational content like Animal Planet, History Channel, Discovery, and National Geographic. But you won’t get Nat Geo Wild, the Science Channel, or the Smithsonian Channel. You’ll get some decent cartoons with Disney, Nickelodeon, and Cartoon Network, but your littlest ones will miss out on Nick Jr. and Disney Junior.

News and politics: 3/5
Astound provides plenty of coverage for most people. You’ll get lots of local news of course, along with national channels like CNN, Fox News, CNBC, MSNBC, HLN, and C-SPAN. You’ll even get a bit of international perspective with BBC America. But you won’t get Newsmax, The Weather Channel, or any Spanish-language news.

Entertainment and lifestyle: 3.5/5

Astound has a wide variety of entertainment channels. Exercise your funny bone with both Comedy Central and Laff, or watch a serious cowboy movie on INSP. Learn some home improvement skills with HGTV and TLC, or leave home behind while watching the Travel Channel. Create culinary masterpieces with the Food Network and Cooking channels, or fill up on celebrity gossip with E!. You’ll also get all three Hallmark channels, Bravo, Paramount, and IFC.

Local news, sports, and entertainment channels vary based on your location. Check out
Astound Broadband channel offerings
in your area.
View plans
DISH
Content
4.5
Strong selection of popular channels for a variety of interests

DISH Network offers more than 250 channels on its top tier—it’s a ton of content, and includes almost all the most popular channels out there. (1) There’s a lot of filler in the form of shopping and music channels, but you also get an excellent selection of shows and games for the whole family.

Local: 4/5
You can catch most of your local and national network channels with DISH, and that means local news, local sports, national sports, and top syndicated shows. There is a local channels fee on top of your regular bill, but you can get out of it by buying an antenna instead.

Sports: 4/5
You can watch games and matches for almost any sport with DISH, plus sports analysis and game highlights on channels like NFL Network and MLB Network. There are no regional sports networks, though, and no way to watch every out-of-market NFL game like you can with Youtube TV’s NFL Sunday Ticket. We still recommend it for most fans, but there’s a chance you won’t be able to find all your team’s games.

Family and education: 4.5/5
If you have kiddos in the house, or even if you’re just very interested in educational content, DISH has you covered. Even on the lower-priced tiers, you get PBS, Animal Planet, Cartoon Network, Disney, and the History channel.

News and politics: 4.5/5
DISH doesn’t have every single news channel out there, but it has all the most popular networks plus plenty of local and international news. You get Fox News, MSNBC, Vice, BBC America, and even Newsmax and Freeform. News junkies rejoice!

Entertainment and lifestyle: 4/5
If you’re into Blockbuster movies, home improvement, reality TV, and true crime, you’ll love what DISH has to offer. You will have to pay extra for premium channels like SHOWTIME and HBO, which is a bummer, but paying for just the premium package still gets you more than you could ever watch.

Local news, sports, and entertainment channels vary based on your location. Check out
DISH channel offerings
in your area.
View plans
Hawaiian Telcom
Content
3.5
A well-rounded channel lineup with great family-friendly content

Hawaiian’s best content is its family-friendly channels. You’ll also get some decent sports content and news content, but its international content is what stands out most.

Local: 3/5
Hawaiian has about half the local channels you’d expect. You’ll get the big ones like ABC, CBS, The CW, FOX, NBC, and PBS, but you won’t get any Spanish-language locals.

Sports: 3.5/5
Hawaiian Telcom offers a pretty standard sports channel selection. You get the usual ESPN, FS1, NFL Network, and other common channels, but not MotorTrend or NBA TV. That said, we think most sports fans will be able to find something to watch here.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4/5
If you have kiddos (or just love cartoons and educational content yourself), Hawaiian Telcom is a great provider. It has more family-friendly channels than most TV providers, including Discovery Channel, Animal Planet, both Nat Geos, Nickelodeon and Nick Jr., and Disney and Disney Junior. History and science lovers will be satiated, too. But you might miss Cartoon Network and Family Entertainment TV.

News and politics: 3/5
You’ll get most of the news coverage you want, including CNN, MSNBC, CNBC, and Fox News. But if you want Newsmax, the Weather Channel, or Spanish-language news, you’re out of luck. We also love how much international content you get, especially channels from Japan, Korea, and the Philippines.

Entertainment and lifestyle: 3.5/5
Whether you like movies, prime-time programming, reality shows, or cooking, Hawaiian has some channels for you. But you won’t get everything. You’ll get Comedy Central but not Laff, for example, and Grit but not INSP. But we think most households will be mostly happy with the lineup.

Local news, sports, and entertainment channels vary based on your location. Check out
Hawaiian Telcom channel offerings
in your area.
View plans
Astound Broadband
Value
3.5
Low intro pricing and base plan costs can be deceiving

Astound’s base plans are pretty standard compared to competitors, and initial costs are low. However, if you start adding custom channels, costs quickly add up. Plus, after a year-long honeymoon with great introductory rates, Astound turns up the heat and quickly drains your bank account. Although Astound leans on Sling TV to deliver its live TV channels, it offers a better experience and more channels than just Sling alone.

Astound sells its TV and internet plans together. First, you’ll pick your internet plan, then you can add a TV plan. Whichever TV plan you choose, you’ll stream all your shows over your Astound internet connection, so getting the right internet plan is critical. If you’re a small household that doesn’t stream a ton of HD content, a 110 Mbps internet plan could be plenty. But if you want to take full advantage of Astound’s 4k streaming capabilities, we recommend at least the 400 Mbps plan.

Get the best value by speaking directly with a sales rep at 1-844-443-5172 or check your address at
Astound Broadband's website.
Check address
DISH
Value
4.0
Upfront pricing, but fewer channels and occasional picture problems

DISH stands out in the satellite TV space for its straightforward billing and three-year price guarantee for new customers. The basic package starts at about the same price as DIRECTV’s lowest-tier package, but premium packages cost a lot less. You’ll pay a little less for cable TV compared to DISH in many parts of the country, but things like competition between carriers and available technologies lead to big geographic differences.

DISH has a lot to offer casual viewers, but you won’t have access to NFL SUNDAY TICKET like you would with YouTube TV or any 24/7 channels in 4K resolution like you would with DIRECTV. There might be occasional problems with the picture quality for live sports, but those issues are rare for movies and most TV shows. Compared to cable TV, DISH usually offers better picture quality and many more channels.

While DISH is a lot more straightforward than DIRECTV, there are a few fees that can sneak up on you, including a local broadcast fee. You can get out of that fee by finding another way to watch local channels, but be sure to read your bill carefully each month.

Get the best value by speaking directly with a sales rep at 1-833-970-0845 or check your address at
DISH's website.
Check address
Hawaiian Telcom
Value
4.5
Solid value for a small provider

For a small local TV provider, Hawaiian Telcom offers a really great value. The channel count is quite high, with some plans offering 395+ channels. Best of all, you can bundle both TV and internet together for well under $100 per month, depending on the specific plan details. Compared to some other providers, that’s a steal—particularly regional providers, which tend to charge more than major national brands like Xfinity.

Get the best value by speaking directly with a sales rep at 1-844-716-2785 or check your address at
Hawaiian Telcom's website.
Check address
Astound Broadband
Equipment and features
3.5
TiVo, Sling, and Android apps are your entertainment trifecta

Astound has put together a great list of equipment and features that allow you to easily find and watch or record your shows with relative ease. That said, we'd love to see more DVR storage included in Astound plans.

Ability to watch: Great
Getting your first TV set up with a Stream 4k box is free, and additional boxes cost just a few dollars per month. You'll also need an Astound Wi-Fi router, but you'll need that for your Astound internet service anyway. Astound uses the Sling app to deliver your streaming experience. The interface can be confusing at first, but once you get used to it, it's a decent experience.

Ability to record: Good
If you ever want to leave your couch (like, say, to run out and get more popcorn), you can use the Astound TV+ app to watch shows in line at the quickie mart, tap into a respectable 125 included hours of Cloud DVR storage, or schedule a future recording. Register up to 12 devices, and watch on up to five at a time.

Ability to find: Great
Astound leans on TiVo’s Stream 4k device to combine the capabilities of a DVR, live TV (via Sling), and streaming services (via Android apps). If that sounds like a lot of stuff to try to sort through while your popcorn gets cold, you can use the voice button on the remote to tell your TiVo what you’re looking for—or ask it to give you a few curated options.

Features and equipment may vary based on package. Visit
Astound Broadband's website
or call 1-844-443-5172 for more information.
DISH
Equipment and features
4.0
Industry-leading DVR, voice remote, and streaming options away from home

DISH is a great way to enjoy all TV has to offer, from picture quality to recording capability and watching on-demand.

Ability to watch: Great
As one of the two big satellite TV providers out there, DISH offers fantastic picture quality and a fantastic viewing platform. It also has a highly rated mobile app, making it easy to watch your shows and channels on the go. You can connect on smartphones, tablets and computers, or your Apple TV.

You can pay extra for DISH Outdoors, a portable satellite antenna and receiver system you can mount on your truck or RV. If you already have DISH at home, the Outdoors setup doesn’t cost much more, making it a great option for camping or tailgate parties.

Ability to record: Excellent
DISH Hopper DVRs are fantastic, and they easily outshine the competition. The Hopper 2 is the standard model and comes with voice control, a Netflix app, and internal Wi-Fi. The Hopper Plus, released in 2022, is an add-on streaming box that lets you add thousands of streaming apps. With DIRECTV’s set top box, you miss out on the apps.

If you upgrade to the Hopper 3 or Hopper Plus with DISH, you’ll pay about $5 more each month. But you get a whole lot for the money. The super-powered DVRs can record up to 16 shows or games at once and save 500 hours of HD recordings. Plus, they're 4K-enabled and beam your DVR content straight to your smartphone or additional set-top boxes around the house so you can watch from anywhere. It also comes with more streaming apps than the basic version, plus built-in Bluetooth so you can watch with earbuds.

The Hopper 3 and Hopper Plus are extraordinarily powerful, but you won’t be able to use all the extra features if you don’t have high-speed internet. If you do, and you want to catch a metric ton of games and shows on your schedule, we think the extra monthly cost is worth it.

If you want to skip the Hoppers and Joeys altogether, you’ll need the Wally receiver and your own hard drive for recording shows. DIY DVR with DISH isn’t worth the hassle for most folks, but it is an option if you're tech-savvy and already own the equipment.

Ability to find: Excellent
There’s a ton of content to love on DISH, and the interface makes it easy to find just what you need. You can control the remote with your voice or easy-to-use channel buttons, and the previews and descriptions show right up top. DISH is TV for people who love live TV, and it shows in the interface.

Features and equipment may vary based on package. Visit
DISH's website
or call 1-833-970-0845 for more information.
Hawaiian Telcom
Equipment and features
2.5
Hawaiian Telcom is light on the features but covers the basics well enough

Hawaiian's equipment covers all the basics and provides a decent experience, but it doesn't offer any exceptional features.

Ability to watch: Fine
Hawaiian Telcom equipment is pretty standard. You’ll pay around $9 per month for every cable box you rent. It also offers the usual selection of TV apps (for watching content and managing your DVR on the go), TV Everywhere support (for streaming your favorite shows wherever you are), and on-demand programming.

Ability to record: Fine
The DVR is fairly average—you can watch and record up to six shows at once, and then manage your recordings online or on your smartphone with an app. Unfortunately, it can only store up to 130 hours of HD content, which is far less than the best DVRs on the market.

Ability to find: Good
Hawaiian Telcom doesn’t have a voice remote to help you find your shows, but otherwise the interface is pretty good. You can sort your recorded shows by date, by channel, or alphabetically, for example. Parental controls are easy to set up and you can block content by channel or rating.

Features and equipment may vary based on package. Visit
Hawaiian Telcom's website
or call 1-844-716-2785 for more information.
Astound Broadband
Customer experience
4.0
An overall great experience dampened by surprising price hikes

Most customers report an overall positive experience, but Astound’s large price hikes are understandably unpopular. The good news is, you won’t have to sign a contract, so if increasing prices are getting you down, you can jump ship anytime.

Astound has a free self-setup option and often runs promotions for free professional installation (otherwise around $80). If your house already has working coax outlets, you’ll probably get off scot-free with no installation costs.

Visit Astound Broadband's website
or call 1-844-443-5172 for more information on contracts and money-back guarantees.
Go to provider
DISH
Customer experience
5.0
Installation included, and a stellar 3-year price guarantee

DISH has been ranked as the #1 traditional TV provider for customer service in the US, and we think the honor is well-earned. (2) New customers get a three-year price guarantee, and installation is included (as long as you can pass a required credit check). Some competing cable companies charge closer to $100 for installation, so it’s nice to see both top satellite providers—DISH and DIRECTV—cover the initial setup.

There’s also an option for people who don’t want the contract: Flex TV. You have to buy your DVR outright and pay for the installation out-of-pocket, but you can skip the credit check and pay for TV month to month.

Either way, you’ll benefit from fewer junk fees than the competition and multiple ways to get in touch. It’s worth noting that DISH got hacked in early 2023 and it left customers without service for several days, but we think it was a one-time problem and don’t expect similar outages in the future.

Visit DISH's website
or call 1-833-970-0845 for more information on contracts and money-back guarantees.
Go to provider
Hawaiian Telcom
Customer experience
4.0
Better customer experience than most providers

Hawaiian Telcom customers seem pretty happy with their service. The website has a great support section with lots of troubleshooting help, and live chat and 24-hour phone help are also available. We don’t love how many equipment fees aren’t included in advertised prices, but at least they show up before you enter your payment details.

Installation itself is pretty standard, and the process is relatively straightforward. There’s a one-time activation fee of $34.99, but you may be able to waive it by activating online.

Visit Hawaiian Telcom's website
or call 1-844-716-2785 for more information on contracts and money-back guarantees.
Go to provider
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Astound Broadband
4.0
(1)
5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
T
Tylerfrom Wesley Chapel , FL
Astound Broadband Customer for 1+ years
Reviewed on: 6/17/2022
I like the value of what I get it I gives me the stuff that I need at the price that I want are you able to watch sports the news and most of the TV shows that I want the only way that It could improve is making it more affordable
DISH
3.8
(49)
5 Star
39%
4 Star
29%
3 Star
20%
2 Star
6%
1 Star
6%
R
Richardfrom Putnam County, TN
DISH Customer for 1+ years
Reviewed on: 8/6/2022
We have had no issues with Dish. I personally don't watch TV, It's for my wife who does watch it once in a while.
R
Raymondfrom Fremont, OH
DISH Customer for 8+ years
Reviewed on: 7/14/2022
Dish has a good variety of channels and shows with some good on demand choices. The price is kind of high and ro bad they can't control the system due to weather and is never out long enough for a reduction for disruption of service
R
Ralphfrom Decatur, IL
DISH Customer for 1+ years
Reviewed on: 7/10/2022
Include more sports channels in each package and better service during storms.
P
Paul from Gaines, MI
DISH Customer for 8+ years
Reviewed on: 7/5/2022
its a great service to use and I enjoy it
Hawaiian Telcom
0.0
(0)
5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
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Endnotes and sources
1. "Channel Lineups," Astound Broadband. Accessed 12 October 2022.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.
Endnotes and sources
Endnotes and sources