Made up of brands Wave, RCN, Grande, and enTouch, Astound offers internet-based entertainment that uses TiVo, Sling TV, and the Google Play store. Fabulous first-year pricing includes internet, but if you want premium perks or a provider you can grow old with, swipe left on this one.
Hargray offers solid TV features and fast internet, but it’s expensive for what you get. On top of that, it competes against Xfinity and DIRECTV, both of which offer outstanding service. This makes Hargray a tough sell—unless you just don’t have any other options.
You can get your minimalist, cord-cutting groove on with Sparklight’s no-frills plans, but you’ll pay for the privilege. You’re probably better off with a simple HD antenna, a live TV streaming service, or a traditional cable TV company.
Although Astound doesn’t have the massive channel counts that some providers have, the channels it does have will scratch just about any itch. However, if you want Spanish-language channels or comprehensive sports coverage, it might not be the provider for you.
Local: 3.5/5
Astound has most of the channels you need to stay up-to-date on local events, including ABC, NBC, CBS, FOX, PBS, Comet, and The CW. But you won’t find Cozi or any Spanish-language local channels.
Sports: 3/5
Unlike many competitors, Astound’s lowest-tier plan (Basic) includes Fox Sports. Its mid-level plan (Signature) is pretty standard and includes sports like ESPN 1 and 2, Fox Sports, TNT, TBS, and USA. You’ll also get NBA TV and Motor Trend, which are less common. But you’ll miss out on the Golf Channel, and because Astound doesn’t provide Spanish-language channels, its international soccer coverage isn’t ideal.
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Family and education: 3.5/5
Astound has solid family-friendly channels, especially ones with educational content like Animal Planet, History Channel, Discovery, and National Geographic. But you won’t get Nat Geo Wild, the Science Channel, or the Smithsonian Channel. You’ll get some decent cartoons with Disney, Nickelodeon, and Cartoon Network, but your littlest ones will miss out on Nick Jr. and Disney Junior.
News and politics: 3/5
Astound provides plenty of coverage for most people. You’ll get lots of local news of course, along with national channels like CNN, Fox News, CNBC, MSNBC, HLN, and C-SPAN. You’ll even get a bit of international perspective with BBC America. But you won’t get Newsmax, The Weather Channel, or any Spanish-language news.
Entertainment and lifestyle: 3.5/5
Astound has a wide variety of entertainment channels. Exercise your funny bone with both Comedy Central and Laff, or watch a serious cowboy movie on INSP. Learn some home improvement skills with HGTV and TLC, or leave home behind while watching the Travel Channel. Create culinary masterpieces with the Food Network and Cooking channels, or fill up on celebrity gossip with E!. You’ll also get all three Hallmark channels, Bravo, Paramount, and IFC.
Hargray’s strengths are its news and sports channels, but it also has decent local channels, family-friendly channels, and entertainment channels. However, its Spanish-language options are lacking, so if you have a Spanish-speaker in your family, consider a different provider instead.
Local: 3/5
While the number of locals can vary from area to area, Hargray offers almost all of the English-language locals, including ABC, CBS, NBC, and FOX. But if you’re looking for Spanish-language local channels, you’ll probably be disappointed.
Sports: 3.5/5
While Hargray has only about half of the most popular sports channels, it makes up for that somewhat by going above and beyond with its breadth of ESPN channels, outdoor channels, and regional sports networks.
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Family and education: 3/5
Hargray has about half of the most popular family and educational channels, including both Nat Geos, Discovery and Investigation Discovery, and Disney and Disney Junior. But it’s lacking Nickelodeon, Nick Jr., TV Land, and some others.
News and politics: 4/5
Hargray has nearly all of the most popular news and political channels. However, if you’re looking for extras—like financial or international news—this might not be the provider for you.
Entertainment and lifestyle: 3/5
Hargray has more than half of the most popular entertainment and lifestyle channels, including HGTV, the Hallmark channels, TLC, and TNT. But it’s missing Bravo, BET, CMT, MTV, and Comedy Central.
Sparklight has a decent channel lineup, and people who love watching the news or enjoying a wildlife documentary with the family will get most of what they want. Unfortunately, sports content is lacking, and so is Spanish-language content.
Local: 3.5/5
Sparklight does a good job of delivering local channels for most viewers, but it doesn’t provide any Spanish-language locals. So you’ll get ABC, The CW, NBC, PBS, CBS, FOX, and more, but don’t expect Telemundo, Univision, or Estrella.
Sports: 2.5/5
Sparklight brings you a variety of sports staples like both ESPNs, Fox Sports 1, TBS, TNT, and USA. You’ll get a couple of sport-specific channels like Golf and Motor Trend, but you’ll have to do without MLB, NBA TV, and NFL Network. And since you won’t have Spanish-language channels, you’ll be missing some great international soccer coverage too.
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Family and education: 3.5/5
Sparklight has something for the entire family, but there are a few odd choices in its lineup. Most providers offer at least one Nickelodeon channel, and Sparklight doesn’t. Instead, you’ll get both National Geographic channels, which is also uncommon. You’ll get most everything else you expect, like Disney, History, Discovery, Animal Planet, and Cartoon Network, but be ready to go without the Science and Smithsonian channels.
News and politics: 4/5
Sparklight has better news coverage than a lot of TV providers—at least, for English speakers. You’ll get lots of local news, CNN, Fox News, HLN, MSNBC, CNBC, C-SPAN, BBC America, and even the Weather Channel. However, you’ll miss out on Newsmax and any Spanish-language news sources.
Entertainment and lifestyle: 3/5
Sparklight has less variety than we’d like in its entertainment lineup. Your life will have fewer laughs and less music than you’re used to because it's missing Comedy Central, Laff, CMT, MTV, and VH1. You’ll have plenty of feel-good movies from all three Hallmark channels, Lifetime, OWN, and Oxygen, as well as action and westerns from FX, FXX, Grit, and INSP. And enjoy great tastes from both HGTV and the Food Network, but not the Cooking Channel.
Astound’s base plans are pretty standard compared to competitors, and initial costs are low. However, if you start adding custom channels, costs quickly add up. Plus, after a year-long honeymoon with great introductory rates, Astound turns up the heat and quickly drains your bank account. Although Astound leans on Sling TV to deliver its live TV channels, it offers a better experience and more channels than just Sling alone.
Astound sells its TV and internet plans together. First, you’ll pick your internet plan, then you can add a TV plan. Whichever TV plan you choose, you’ll stream all your shows over your Astound internet connection, so getting the right internet plan is critical. If you’re a small household that doesn’t stream a ton of HD content, a 110 Mbps internet plan could be plenty. But if you want to take full advantage of Astound’s 4k streaming capabilities, we recommend at least the 400 Mbps plan.
Hargray service falls a bit short in the value department. Packages start low, at around $30 per month, but this is just for basic cable. To get a decent channel count, you’ll need to pay more than $100 per month—and even then, the channel selection is mediocre. You’ll get the basics covered, along with more than half of the more popular channels, like ESPN, Fox Sports, and the Disney Channel, but we wish there was more for the money here.
The bundle situation is a little better, but not much. There’s just no way around it—if you want a decent channel count and respectable internet speed, you’ll have to pay a premium with Hargray.
Sparklight sounds like a company for cord-cutters—people who don’t want a traditional cable TV service at traditional cable TV prices. But when it comes down to it, you probably won’t save with Sparklight. If you want the same level of entertainment as a traditional cable company, you’ll pay more for it. If you want a minimal, no-frills plan, you’d be better off with a live TV streaming service like Sling or fuboTV.
Sparklight has just two plan levels. Economy Cable is barebones, giving you just 20 channels, while Standard Cable gives you 100—around what most competitors’ low- or medium-tier plans deliver. Unfortunately, you’ll pay mid-tier prices for low-tier service with Sparklight. While Sparklight has a decent (albeit short) channel lineup, many of the top-tier sports channels, like NFL Network and NFL Red Zone, are add-ons—at an additional cost.
Astound has put together a great list of equipment and features that allow you to easily find and watch or record your shows with relative ease. That said, we'd love to see more DVR storage included in Astound plans.
Ability to watch: Great
Getting your first TV set up with a Stream 4k box is free, and additional boxes cost just a few dollars per month. You'll also need an Astound Wi-Fi router, but you'll need that for your Astound internet service anyway. Astound uses the Sling app to deliver your streaming experience. The interface can be confusing at first, but once you get used to it, it's a decent experience.
Ability to record: Good
If you ever want to leave your couch (like, say, to run out and get more popcorn), you can use the Astound TV+ app to watch shows in line at the quickie mart, tap into a respectable 125 included hours of Cloud DVR storage, or schedule a future recording. Register up to 12 devices, and watch on up to five at a time.
Ability to find: Great
Astound leans on TiVo’s Stream 4k device to combine the capabilities of a DVR, live TV (via Sling), and streaming services (via Android apps). If that sounds like a lot of stuff to try to sort through while your popcorn gets cold, you can use the voice button on the remote to tell your TiVo what you’re looking for—or ask it to give you a few curated options.
Watching TV with Hargray is a decent experience. Its greatest downfall is its disappointing DVR features, but we'd also like to see Hargray offer a voice remote to make it easy to find shows if you don't have Google Home or Alexa.
Ability to watch: Great
Hargray’s equipment is surprisingly solid for a regional provider. TV boxes are inexpensive at just $8, but your first one isn’t free like with a lot of other providers. Hargray also has an app you can use to watch shows on the go.
Ability to record: Bad
There’s a steep monthly DVR charge, and you get just 50 hours of DVR storage (less if you record in HD). The good news is, if you try to catch a show within 24 hours of it airing, you can watch it without recording it. When you do record, you can capture up to six shows simultaneously.
Ability to find: Good
Hargray doesn’t provide a voice-control remote, but if you have Google Home or Alexa, you can use them to find shows and channels. Hargray's parental controls are also decent. You can block content by channel and rating, but you’ll have to do so on each device your kids use. And the only way to block previews and descriptions in the channel guide is to block entire channels—you can’t block them based on rating level.
Sparklight won’t be winning any awards for equipment and features anytime soon, but you should be able to watch, record, and find your shows just fine.
Ability to watch: Fine
To get started with Sparklight, you’ll need at least $10 for a modem. You’ll also need at least one streaming device like a phone or tablet, smart TV, Apple TV, or Amazon Firestick. Unlike other TV providers, Sparklight leans on its TV Everywhere app to let you stream your shows on the internet instead of over cable or satellite.
Ability to record: Fine
Unfortunately, Sparklight doesn’t come with DVR service either—unless you add TV Plus to your Economy or Standard plan for around $12 per month. If you do cough up the extra cash for this service (which is typically free with other providers), you’ll get a decent 200 hours of cloud storage and the TiVo app.
Ability to find: Good
While Sparklight's TV everywhere app lets you search live, recorded, and on-demand content all at the same time, how you’ll find your shows depends heavily on the streaming device you’re using. You’ll use the remote that comes with that device, so factor that into your choice when buying gear. We recommend using a device with a voice remote for the best experience.
In short, Sparklight doesn’t provide much of an experience, but you can choose your own adventure depending on the devices you use. While it does offer parental controls, you can block content only by rating, not by channel or individual show.
Most customers report an overall positive experience, but Astound’s large price hikes are understandably unpopular. The good news is, you won’t have to sign a contract, so if increasing prices are getting you down, you can jump ship anytime.
Astound has a free self-setup option and often runs promotions for free professional installation (otherwise around $80). If your house already has working coax outlets, you’ll probably get off scot-free with no installation costs.
Hargray provides a decent customer experience with 24/7 phone support and live chat, but self-help troubleshooting content on its website is hard to search. First-hand customer reviews about Hargray’s TV service are hard to find, but internet customers seem to have a great experience overall.
Installation is less exciting. The provider charges a flat installation fee of $50, which isn’t terrible. However, there’s also a $99 activation fee, and the two together make the installation one of the most expensive we’ve seen.
Getting started with Sparklight is a bit pricey. Professional installation is $90. You can opt for self-setup, but that’ll cost you $30 (free with most providers). But professional installation might be the better choice. If you end up wanting a refund later, a technician will have to come out and attempt a professional installation or troubleshooting anyway. If the problem isn’t Sparklight’s fault (or your home isn’t wired properly), you’ll be out $90 for the visit and you won’t get your refund.
Sparklight relies on a cable-fiber hybrid infrastructure that makes it more reliable than satellite TV providers. However, Reddit is peppered with customers complaining about outages. Sparklight’s TV service uses Wi-Fi internet, which can sometimes slow your binge-watching due to interference from other devices, competing networks, and well, walls. That said, Sparklight promises great Wi-Fi (and a money-back guarantee).