Made up of brands Wave, RCN, Grande, and enTouch, Astound offers internet-based entertainment that uses TiVo, Sling TV, and the Google Play store. Fabulous first-year pricing includes internet, but if you want premium perks or a provider you can grow old with, swipe left on this one.
Mediacom offers a decent value in TV, but it’s far from perfect. First, you must bundle it with internet—standalone TV isn’t available. A thin sports selection and lots of fees also hurt. That said, Mediacom internet isn’t bad, so if you’re going with that, it probably makes sense to go with Mediacom TV, too.
WOW! (short for Wide Open West) offers a compelling case for switching to internet-based TV. You get a solid channel lineup at a great rate, all using top-notch Wi-Fi gear from eero—provided you’re willing to have a chillier relationship with your DVR and you don’t mind beta-testing the WOW! tv+ app.
Although Astound doesn’t have the massive channel counts that some providers have, the channels it does have will scratch just about any itch. However, if you want Spanish-language channels or comprehensive sports coverage, it might not be the provider for you.
Local: 3.5/5
Astound has most of the channels you need to stay up-to-date on local events, including ABC, NBC, CBS, FOX, PBS, Comet, and The CW. But you won’t find Cozi or any Spanish-language local channels.
Sports: 3/5
Unlike many competitors, Astound’s lowest-tier plan (Basic) includes Fox Sports. Its mid-level plan (Signature) is pretty standard and includes sports like ESPN 1 and 2, Fox Sports, TNT, TBS, and USA. You’ll also get NBA TV and Motor Trend, which are less common. But you’ll miss out on the Golf Channel, and because Astound doesn’t provide Spanish-language channels, its international soccer coverage isn’t ideal.
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Family and education: 3.5/5
Astound has solid family-friendly channels, especially ones with educational content like Animal Planet, History Channel, Discovery, and National Geographic. But you won’t get Nat Geo Wild, the Science Channel, or the Smithsonian Channel. You’ll get some decent cartoons with Disney, Nickelodeon, and Cartoon Network, but your littlest ones will miss out on Nick Jr. and Disney Junior.
News and politics: 3/5
Astound provides plenty of coverage for most people. You’ll get lots of local news of course, along with national channels like CNN, Fox News, CNBC, MSNBC, HLN, and C-SPAN. You’ll even get a bit of international perspective with BBC America. But you won’t get Newsmax, The Weather Channel, or any Spanish-language news.
Entertainment and lifestyle: 3.5/5
Astound has a wide variety of entertainment channels. Exercise your funny bone with both Comedy Central and Laff, or watch a serious cowboy movie on INSP. Learn some home improvement skills with HGTV and TLC, or leave home behind while watching the Travel Channel. Create culinary masterpieces with the Food Network and Cooking channels, or fill up on celebrity gossip with E!. You’ll also get all three Hallmark channels, Bravo, Paramount, and IFC.
Mediacom offers pretty standard fare to its TV customers. It's not wonderful, but it isn't horrible either. Depending on your chosen package, you get 50+, 125+, or 170+ channels, along with internet speeds up to 1 Gbps. The channel selection is good, with popular networks available. Channel selection varies quite a bit based on where you live.
Local: 3.5/5
While your exact channel lineup depends on your exact address, Mediacom does a decent job of providing local channels in most of the markets it serves. You can get your standard CBS, NBC, ABC, and FOX channels at the lowest package price, and often a handful of other local options like PBS and Antenna TV (but not Telemundo and Estrella). For local news, sports, and network TV in English, Mediacom is a decent option.
Sports: 2.5/5
We don’t usually recommend Mediacom TV for households that watch a lot of sports. While you can get Fox Sports 1 and TNT plus your local channels for some pro games, the Golf Channel and NFL Networks are available only as add-ons and there’s no MLB coverage available at all. You'll need the third tier for ESPN, TUDN, and most regional sports networks.
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Family and education: 3.5/5
It’s possible to get a great selection of family and educational shows from Mediacom TV, but some of the best options aren’t available in any package tier. Instead, for channels like Smithsonian, Science, Nat Geo Wild, and the Cooking Channel, you have to pay extra every month for the “Kids and Variety Digital Pak.” It’s unusual to have to pay extra for family-friendly shows that come standard with most cable TV competitors.
News and politics: 4/5
Mediacom has a lot to offer when it comes to news, but it's not available in the basic package. At the second tier, you get CNN and Fox News, but you have to bump up to the third tier for MSNBC, Newsmax, CNBC, and Fox Business. If you go with the “Sports & Information Digital Pak,” you can also catch Cheddar News, BBC News, Bloomberg, and China Global Television Network.
Entertainment and lifestyle 3.5/5
From blockbuster movies to reality TV and travel shows, Mediacom has a lot of the most popular channels available. The only caveats are that you may have to pay add-on prices for channels like HBO and Reelz, and these prices tend to be more expensive than what you would find with national cable TV competitors. The premium channels are also usually more expensive than going with streaming services from each brand name.
WOW! doesn't have an incredible channel lineup, but it has a decent amount of content for just about everyone. That is, unless you want to watch in Spanish.
Local: 2.5/5
WOW! tv+ give you only about half the local channels you might expect. You get the big ones like NBC, ABC, FOX, CBA, and PBS, but you won’t get Ion, Cozi, or Comet. You won’t get a single Spanish-language local channel either. So if you want Telemundo, UniMas, Estrella, or Univision, you’re out of luck.
Sports: 3/5
When it comes to sports channels, you win some and lose some. You get the Tennis Channel in a Medium plan, whereas some providers only include it in their top-tier plans or as an add-on. NFL Network and NFL RedZone are both included in the Large plan, which is hit or miss among competitors. However, WOW! tv+ strikes out completely when it comes to the MLB channel, and there’s no way to get NFL SUNDAY TICKET.
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Family and education: 3/5
With WOW!, you’ll get a decent amount of family-friendly content, but we’d like to see more channels for toddlers and young kids. You’ll get Cartoon Network, Animal Planet, Discovery Channel, and the History Channel. But you’ll get only one Disney, Nickelodeon, and National Geographic channel. Disney Junior, Nick Junior, and Nat Geo Wild are all missing, leaving less content aimed at the youngest kids.
News and politics: 3.5/5
WOW! has enough news and political coverage for most English-speaking viewers. You can keep up with Congress on C-SPAN and world events with BBC America. You’ll also get the biggest news channels like CNN, CNBC, Fox News, and MSNBC, along with Newsmax, HLN, and The Weather Channel. The biggest hole in coverage is Spanish-language news, but you’ll also miss CNN International, Bloomberg, CBS News, and Fox Business News.
Entertainment and lifestyle: 3/5
WOW! tv+ gives you a wide variety of entertainment and lifestyle, with at least one channel in some of our favorite categories: comedy, westerns, feel-good movies, food, and travel. But you might find only one channel that delivers your favorite genres. You’ll get Grit but not INSP (westerns) and Food Network but not the Cooking channel. But you’ll get all the best music channels—CMT, VH1, and MTV—and the top DIY channels HGTV and TLC. WOW! tv+ doesn’t include premium channels in any of its plans. You can add them to a Medium or Large plan, but they’ll cost more than other providers charge.
Astound’s base plans are pretty standard compared to competitors, and initial costs are low. However, if you start adding custom channels, costs quickly add up. Plus, after a year-long honeymoon with great introductory rates, Astound turns up the heat and quickly drains your bank account. Although Astound leans on Sling TV to deliver its live TV channels, it offers a better experience and more channels than just Sling alone.
Astound sells its TV and internet plans together. First, you’ll pick your internet plan, then you can add a TV plan. Whichever TV plan you choose, you’ll stream all your shows over your Astound internet connection, so getting the right internet plan is critical. If you’re a small household that doesn’t stream a ton of HD content, a 110 Mbps internet plan could be plenty. But if you want to take full advantage of Astound’s 4k streaming capabilities, we recommend at least the 400 Mbps plan.
Mediacom offers reasonable value to TV customers. It’s not the most affordable TV provider and doesn’t offer the highest channel count or fastest internet speeds, but it’s also not outrageously expensive. It’s just…reasonable. The average price per channel is a little higher than most, and the company offers about two-thirds of the nation’s top 100 channels, which is a little worse than average.
It’s worth noting that Mediacom does not offer a standalone TV service. That means you have to pay for Mediacom internet if you want Mediacom TV, with plans (which go up after the first year) starting at $69 per month. There’s also a modem fee, a broadcast fee, and a regional sports fee to worry about. In our tests, the average monthly bill was about $50 more than the original quoted price.
WOW! Has some great introductory prices, but we’ve seen longer channel lineups from other companies. Channel quality is decent, but nothing to write home about. The real bargain comes when you realize your plan price already includes regional sports and broadcast fees, which can add $20–$40 in monthly fees with other providers.
You’ll have to get a WOW! internet plan, since this TV service is internet-based, but that comes at an excellent price too. All things said, WOW! provides a ton of value, but if you want all the channels and premiums to boot, it’s probably not the company for you.
Astound has put together a great list of equipment and features that allow you to easily find and watch or record your shows with relative ease. That said, we'd love to see more DVR storage included in Astound plans.
Ability to watch: Great
Getting your first TV set up with a Stream 4k box is free, and additional boxes cost just a few dollars per month. You'll also need an Astound Wi-Fi router, but you'll need that for your Astound internet service anyway. Astound uses the Sling app to deliver your streaming experience. The interface can be confusing at first, but once you get used to it, it's a decent experience.
Ability to record: Good
If you ever want to leave your couch (like, say, to run out and get more popcorn), you can use the Astound TV+ app to watch shows in line at the quickie mart, tap into a respectable 125 included hours of Cloud DVR storage, or schedule a future recording. Register up to 12 devices, and watch on up to five at a time.
Ability to find: Great
Astound leans on TiVo’s Stream 4k device to combine the capabilities of a DVR, live TV (via Sling), and streaming services (via Android apps). If that sounds like a lot of stuff to try to sort through while your popcorn gets cold, you can use the voice button on the remote to tell your TiVo what you’re looking for—or ask it to give you a few curated options.
The everyday experience with Mediacom TV is about average compared to other TV services we review. We like the familiarity of the TiVo system, just wish it cost less every month.
Ability to watch: Great
Watching shows and games on Mediacom TV is a pretty standard experience. You can channel surf, record to DVR, and catch a lot of shows and games in HD. It’s easy to see what’s coming up next without leaving your current show, and we like how the set-top box learns what you like and changes its suggestions at different times of day. You can even use your login on different platforms with the Mediacom TV Everywhere service or watch from your mobile phone on Mediacom’s Xtream mobile app.
Ability to record: Great
Remember TiVo? Well, it lives on with Mediacom as the provider’s DVR of choice. Mediacom subscribers get a TiVo DVR box that can record up to 150 hours of HD content (or 1,000 hours of standard definition), which should be plenty for most users.
We particularly like bonus features like QuickMode, which lets you speed up live TV by 30%. It means you can easily get caught up if you start a show or game late. Monthly DVR access fees are pricey and you can’t upgrade your DVR, but once you get the DVR set up and start using it, we think you’ll be pleased with the experience.
Ability to find: Great
From the TV guide on your screen to your Xtream remote, Mediacom makes it easy to find what you’re looking for. We particularly like the voice remote, which lets you ask for a specific show, genre, or channel. It even works with your DVR library and separate streaming apps (but a few extra steps may be required). Parental controls are pretty standard and seem to work well. We only wish the mobile app were more highly rated.
Because WOW! is internet-based TV, its equipment is makes it feel more like a streaming service than traditional TV. However, its features fall short of many streaming services when it comes to catching your shows where and when you want.
Ability to watch: Good
Since WOW! tv+ uses WOW! Internet, you need Wi-Fi gear. WOW!’s modem is free for your first year ($14/month after that), and its eero Wi-Fi system ($9.99 per month) is reasonably priced to rent. It’s also some of the best, most reliable Wi-Fi gear we’ve seen. WOW!’s TV boxes can get pricey if you want more than one ($10 per month), but since you can use WOW! tv+ with Amazon Firesticks, you shouldn’t need more than one box to get your shows on multiple TVs. You just need multiple Firesticks ($29.99 and up), but these will be one-time purchases instead of a monthly rental rate.
While you can use your phone to watch WOW! TV, its Android and iOS apps are in beta, which means they’re still working out some of the kinks. The apps have a pretty low rating on both Android and iOS (1, 2), which is a bummer. If you end up throwing your phone across the room in frustration, you can circumvent the app altogether by going to an individual channel’s website and logging in with your WOW! credentials. But you might still end up frustrated—and watching your shows through a cracked phone screen.
Ability to record: Fine
The WOW! tv+ box and remote are pretty standard, and you can find content and set up DVR recordings using voice commands or navigating through a guide. The downside is that all three of WOW!’s plans come with 50 hours of DVR cloud storage, which is pretty low. You can jump up to 100 (for about $20 per month) or 200 (for about $30 per month) hours, but that’s a steep charge when some competitors include 1,000 hours in their top-tier plans.
Ability to find: Good
WOW! doesn't have its own voice remote, but it's compatible with Google Voice. Without voice, it's still pretty easy to find channels in the guide, and parental controls make it easy to block the content you don't want your kids to see—or restrict TV time altogether. However, finding recorded shows can be challenging without sorting and filtering capabilities, even if you only get 50 hours of storage. That's still a lot of scrolling.
Most customers report an overall positive experience, but Astound’s large price hikes are understandably unpopular. The good news is, you won’t have to sign a contract, so if increasing prices are getting you down, you can jump ship anytime.
Astound has a free self-setup option and often runs promotions for free professional installation (otherwise around $80). If your house already has working coax outlets, you’ll probably get off scot-free with no installation costs.
Installation of your new Mediacom service will cost at least $35, and there’s no option to self-install. This fee can sometimes be waived with certain promotions, and we highly recommend hunting one down or discussing it with your sales rep. There’s also a $10 activation fee that’ll show up on your first bill.
The first TiVo DVR is included in your monthly price, but you'll have to pay at least $15 per month to use it. Additional boxes cost about $9 per month. Finally, since you have to bundle with internet, you’ll be on the hook for a $14 modem fee each month, plus broadcast and sports surcharges. There’s also a standard $10 monthly fee for an eero Wi-Fi router system, but you might be able to get it free with certain promotions.
There are also contracts to worry about, and they can be for 12, 24, or 36 months. Depending on how many months left in your contract, you could be charged up to $240 if you quit early.
The upsides are that Mediacom is available where a lot of other providers aren’t, and customer service scores are about average among cable TV providers.
WOW! is a decent experience, and most customers feel good about this provider. We love that you don't have to sign a contract. And although you have to get WOW! internet to get WOW!'s TV service, we like WOW! internet even more.
Self-installation is free and fairly easy, but you can hire a pro to come by and get you set up for $75. The website has plenty of self-help content if you run into trouble, or you can use its chat service to talk with a specialist.
What we don't like is WOW!'s lack of transparency. Prices aren't listed on its website, and you can't order TV without talking to a sales representative on the phone. That's not a great start.