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3.5

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4.2

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Plans starting at $20.00

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3.0

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3.8

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Staff rating

3.5

Good for bundling and premium channels, but not the best standalone value

Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.

What we like

Large number of premium channels
Tiered DVR storage and recording
Searches streaming apps too

What we don't like

Pricey plans and hidden costs
Padded channel lineup
No free DVR storage

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Savings tip: Cox often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.0

ESPN+ has extra sports at an extra cost

We loved how much extra sports content ESPN+ served up, but we couldn’t get around pay-per-view fees or regional blackouts. ESPN+ won’t replace our other live streaming services or help us cut the cord, but it makes for a great add-on for fans.

What we like

National and international sports
Live game stats
Sports content variety

What we dislike

Bad for cord-cutters
Frequent price hikes
No free trial/version

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Savings tip: ESPN+ often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.8

International football fans rejoice, with a strong sports lineup overall

The Fubo live streaming service is a solid option for sports enthusiasts. In our tests, we loved the international soccer (football) coverage. We also liked the interface and overall sports lineup, but were a little disappointed to miss out on TNT and CNN. We were also bummed by hidden regional sports fees, but highly recommend the seven-day trial.

What we like

Stellar international soccer coverage
Certain events and games in 4K
Good customer service and help documentation

What we don't like

Missing TNT, TBS, and CNN
Hidden regional sports fees
No parental control options

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Savings tip: fuboTV often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Content

4.0

Above-average channel lineup, especially for sports and news

Cox has some of the best channel line-ups we've seen, with more to watch for just about everyone. Family-friendly entertainment is Cox's weakest link, but it's still better than a lot of competitors.

Local: 4/5
Cox has a great local lineup, including staples like NBC, CBS, ABC, FOX, PBS, and The CW. It also includes some great Spanish-language locals like Univision, Telemundo, Unimas, and Estrella. However, it's missing Ion, Cozi, and Comet.

Sports: 4.5/5
Cox cable TV includes a great sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel. Most competitors typically offer these last three as expensive add-ons, so Cox is ahead of the game here.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3.5/5
Cox has some decent family entertainment, especially when it comes to educational content. You'll get Animal Planet, Discovery Channel, History, National Geographic, and the Science Channel, but you'll miss out on Nat Geo Wild and Smithsonian. The kids will love Cartoon Network, Disney, Nickelodeon, and Nick Jr., but the little ones won't get to enjoy Disney Junior.

News and politics: 4.5/5
Cox has excellent news coverage and politics content. Not only do you get the local news shows, you get most of the big national news channels too. You get C-SPAN, CNBC, MSNBC, CNN, Fox News, Newsmax, and The Weather Channel. Our biggest gripe is that you'll miss out on the international perspective of BBC America.

Entertainment and lifestyle: 4/5
Cox has some decent entertainment options, including Comedy Central, Bravo, CMT, AMC, FX and FXX, two Hallmarks, and Sundance. It's missing some lifestyle channels though, like HGTV and The Cooking Channel, but it has the Food Network and TLC. But what makes Cox stand out is how many premium channels it includes in its top-tier plan. If you spring for the Ultimate plan, you’ll get ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge.

Local news, sports, and entertainment channels vary based on your location. Check out

Cox channel offerings

in your area.

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Content

4.0

Something for every sports fan—but it won’t solve your blackout woes

ESPN+ has tons of live (and replay) sports to stream, including NFL, UFC, multiple international soccer leagues, the US Open, PGA, X games, NHL, and a multitude of college sports, to name just a few. Some games even come with live stats and analysis when you watch them with the ESPN app. This service even helped us discover the rising Indian sport kabaddi, which is like watching adults on the playground at recess. It’s just delightful.

You’ll also get a metric ton of documentaries like the 30 for 30 and E60 series, which cover everything from Payton Manning’s life story to the history of boxing. There’s even an entire series following the Savannah Bananas, a team putting an entertaining spin on baseball (seriously, check out Banana Ball). An ESPN+ subscription also gives you access to multiple daily articles so you can read about last night’s game even if you missed it.

Unfortunately, if you’re hoping to get around regional sports fees or blackouts to watch your favorite local teams, ESPN+ won’t help you there. You have to share your location to watch certain games. And depending on the rules in your area, there’s a good chance you’ll still need to add your login credentials from a cable TV provider or another live TV streaming service like Fubo or Sling to catch the big game.

Local news, sports, and entertainment channels vary based on your location. Check out

ESPN+ channel offerings

in your area.

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Content

3.5

Sports galore, but you may have trouble finding your team

Fubo is a decent all-around replacement for cable TV, but it really shines when it comes to regional sports. This handy channel guide from Fubo is an easy way to see whether your shows and games are available.

Local: 3.5/5
Fubo offers more local channels than most of its competitors in the streaming space, and that means home games, primetime hits, and local news. There’s no PBS or C-SPAN though, and some markets don’t have NBC or ABC. You’ll also miss out on CNN, The CW, A&E, and HBO.

Sports: 3.5/5
Fubo is a great choice for regional sports networks in addition to popular favorites including FS1, Golf, ESPN and ESPN2, and NFL Network, all of which are available on the first-tier. You also get TUDN channels, beIN SPORTS channels, and BIG NETWORK channels, but no TNT. For NBA TV, NHL Network, MLB Network, and PAC 12 coverage (among others), you’ll need the Fubo Extra add-on for about $8 per month. Other add-ons for sports include MLB.TV ($25 per month), NBA League Pass ($15 per month), Adventure Plus ($5 per month), and more.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 2.5/5
Fubo is adequate (but not great) when it comes to programming for kids. You get Disney, Disney Jr., Nickelodeon and Nick Jr. plus Animal Planet and Universal Kids at the first tier. There’s even a channel that’s all Bob Ross, all the time. You can’t get PBS or The CW, though.

News and politics: 3.5/5
Fubo does a little better when it comes to news. You can get local coverage from your ABC, NBC, FOX, Telemundo, Univision, or CBS affiliate station plus Fox News, MSNBC, Bloomberg, NEWSMAX, and Scripps News (a channel not widely available elsewhere). There’s no way to get HLN or CNN with Fubo, though, and you’ll have to pay an extra $3 per month for the News Plus add-on if you want coverage from smaller outlets including ROI, Cheddar News, TYT, and i24 News.

Entertainment and lifestyle: 3/5
From true crime documentaries to love stories and blockbuster hits, Fubo has a lot to offer. We like that Paramount and Bravo are included at the base package price. You can also get TLC, Grit, USA, and three Hallmark channels at that price. There’s no way to get Lifetime channels, though, and there’s also no TBS, History, A&E, AMC, IFC, or Sundance.

Local news, sports, and entertainment channels vary based on your location. Check out

fuboTV channel offerings

in your area.

View plans

Value

3.0

Great channels, but lineups are inflated by filler channels

Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a great channel lineup, especially in its top-tier plan. However, it’ll cost you more than other companies.

You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5–$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though that signal is less reliable than what Cox provides.

Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.

Get the best value by speaking directly with a sales rep at 1-844-448-0617 or check your address at

Cox's website.

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Value

2.5

ESPN’s monopoly on tons of sports content gives it free rein for hidden costs

ESPN+ is one of the cheapest streaming apps we reviewed at just $10 per month or $100 per year. You can even bundle it with Hulu and Disney+, which helps you save more than $10 per month—making ESPN+ a sort of free add-on. You could spend just $13 for all three ($20 for commercial-free Hulu), then add an inexpensive live streaming service like fubo or YouTubeTV to cover all your bases.

Unfortunately, ESPN has a history of making it expensive to be a sports fan, and ESPN+ carries on the tradition. Since its launch in 2018, the monthly price has doubled from $5 to $10, and it comes with a ton of hidden costs that many fans don’t see coming. For starters, you won’t get any actual ESPN channels, so you’ll be disappointed if you sign up hoping to get ESPN1, 2, or 3, or other channels like ESPN U, Longhorn, SEC, or ACC. Technically, you can watch these channels from ESPN+, but you’ll still have to log in with credentials from a cable TV or other streaming provider that has these channels. Cord cutters take note: you’ll still have to pay for live TV if you want that.

Speaking of needing more credentials, you won’t get around regional sports fees or blackouts—nor will you get a discount on pay-per-view events, like numbered UFC matches. Although the ESPN+ website touts “unrivaled UFC access,” you’ll still have to cough up a whopping $75 for each pay-per-view Fight Night game on top of your ESPN+ subscription. That’s a jab to the faces of MMA fans if we ever saw one.

If you’re hoping ESPN+ will save you money on sports entertainment, you’re in for a rude awakening—especially since ESPN+ doesn’t have a free trial.

Get the best value by speaking directly with a sales rep or check your address at

ESPN+'s website.

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Value

3.0

A great sports lineup meets high monthly prices

Monthly costs for Fubo are about average compared to competitors we tested, at least for the first tier. For about $75 per month, you get access to more than 140 channels, including a very strong soccer lineup. We also found golf, NASCAR, and NFL options pretty easily. A lot of content is limited to 720p resolution, but that’s standard for a lot of live TV. To access games in 4K, you’ll need to pay for the third- or fourth-tier plan for between $10 and $30 more per month. It’s not cheap, but it may be worth it if you’re a serious international soccer fan. We also liked the add-on lineup, which includes options for soccer in French, Portuguese, and Spanish, plus most of the standard entertainment extras like SHOWTIME and MGM+.

There’s a big drawback, though. The Fubo streaming service doesn’t carry any Turner Network channels, so you can’t get CNN or TNT. Depending on where you live, you may also miss out on local stations, which could mean missing home games. We highly recommend the seven-day free trial, but set yourself a reminder to cancel in case you can’t find your games and teams.

After the trial ends, you’ll be charged the regular monthly price plus local taxes and a regional sports fee, which is either $10.99 per month (if you have one RSN in your area) or $13.99 (if you have more than one RSN or signed up through Roku). Most streaming providers have dropped hidden fees at this point, and we wish Fubo would do the same.

Get the best value by speaking directly with a sales rep or check your address at

fuboTV's website.

Check address

Equipment and features

4.0

The app could save you money, but DVR will cost you

When it comes to equipment and features, Cox is ahead of the pack. From a great app to exceptional DVR features to a search remote that simultaneously searches streaming apps and cable TV, using Cox is a top-notch experience.

Ability to watch: Great
Cox offers some solid features that make for a great entertainment experience. Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month, which is cheaper than average. Plus, it has the Cox Contour app, so if you have smart TVs and don't need DVR on all of them, you don't need additional boxes. On the down side, the Cox Contour App has low ratings for both iOS and Android, so you might want to opt for more Contour boxes anyway.

Ability to record: Excellent
The Cox DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. The Contour app also lets you download on-demand content to watch offline from anywhere.

How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on which DVR package you buy. Or you can skip DVR altogether to avoid the additional cost.

Ability to find: Great
While at home with your TV, you’ll use a voice remote to sort through your shows—even the ones on streaming apps like Netflix and Hulu. You don't have to remember which app your show is on to find it, which we loved. It made our entire watching experience—not just our live TV experience—a delight.

Features and equipment may vary based on package. Visit

Cox's website

or call 1-844-448-0617 for more information.

Usability and features

3.0

Some cool sports features, but not enough streaming features

In addition to adding exclusive content to the regular ESPN app and browser experience, ESPN+ adds some extra features like joining a fantasy league and live stats and scores for some events. But beyond that, ESPN+ doesn’t have as many features as other live streaming services—and that made it hard to use at times.

Ability to watch: Great
ESPN+ builds on the features of the regular (free) ESPN experience. So if you’ve already had the ESPN app, ESPN+ simply adds another tab for its exclusive content. The browser experience is a similar tacking-on of ESPN+ content. That meant we got all the regular ESPN features we were used to, but it was also frustrating to use compared to dedicated streaming apps.

In some formats (like our Chromecast and Samsung smart TVs), getting properly logged into the ESPN+ experience was confusing, because it wasn’t obvious which experience we were logging into: ESPN+ or regular ol’ ESPN. But after a few false starts, we got it working.

On the app, we liked that some events provided game stats and other graphics before the video when our devices were in portrait mode. It helped longtime fans get a fast glimpse of the game while multitasking, and helped the non-fans among us learn about a new sport.

Ability to record: Bad
ESPN+ lets you download some content to watch offline, but there’s no DVR capability. We were able to download some of the documentary content to watch offline, but no actual events. It was useful for calming our sports cravings on the go, but it wouldn’t satisfy us on an hours-long road trip or flight. But if we missed a live game and ESPN removed the replay, it was just gone.

Ability to find: Fine
Finding shows on ESPN+ is easier in a browser than with the app, but neither is stellar. We logged in to see the familiar ESPN website with an added ESPN+ bar at the top with all our premium content. The tabs helped us find featured content, documentaries, and live and replay events, or we could hit the Browse tab to choose a specific sport or league.

However, the Tools tab left us confused. It took us to an ad for fantasy leagues, then prompted us to sign up for ESPN+... which we clearly already had. It tried to push us into an annual subscription, and when we selected “Skip and get started,” it just took us back to the ESPN+ home screen. We were able to get onto a fantasy league using the Fantasy tab in the top (regular ESPN) navigation bar, which made the Tools tab seem completely pointless.

On the app, it got tough to find the events and shows we wanted. There’s no Live/Replay section to find currently or recently playing events. To find the kabaddi game we were looking for (a sport which is rarely in the Featured section), we had to dig around in the Browse tab for the correct league (Pro Vivo Kabaddi) to find it. There’s also no “Continue watching” section (though the browser version has it), so we had a hard time picking up where we left off. And switching between the app and the browser was annoying because ESPN+ didn’t remember our progress across platforms. It started up back at the beginning, and we’d spend several minutes trying to find our place again. Ugh.

Finally, there are no parental controls with ESPN+. While this streaming service was specific enough to quiet some of our concerns—we knew we wouldn’t log our kids in to watch cartoons and come back to find them watching a horror flick—we wanted more control over screen time and the kinds of sports content they watch. The lack of parental controls made us wary of sharing login credentials, which meant more active monitoring on our part.

Ability to share: Fine
ESPN+ doesn’t seem to be designed for sharing. It doesn’t have multiple user profiles and many events prompt you to input your location before they’ll play. The good news? ESPN+ says you get up to three simultaneous streams—but we were able to get five going at once without anyone getting kicked off. Looks like ESPN accidentally left some hidden value on the table, and we’ll take what we can get.

Features and usability

4.5

One of the best viewing experiences in the streaming space

No matter how you watch Fubo, we think you’ll enjoy the experience. The app is highly rated, the DVR works well, and it's easy to watch simultaneous streams both at home and on the go.

Ability to watch: Great
The day-to-day viewing experience with Fubo is very good. Shows load faster than with DIRECTV STREAM, and there are a lot of games available in 4K. We tested the service on a large Samsung TV, multiple browsers, and mobile devices. We also tested the mobile app, which is rated pretty highly by both Android and Apple users.

Ability to record: Excellent
Fubo offers a cloud DVR that lets you save up to 1,000 hours worth of shows, and we love that it doesn’t expire. You can also watch recent games you forgot to record, and you can pause and rewind most of your live shows and games (depending on the channel). We also liked that the cloud DVR saved a complete episode or game even if we forgot to start recording until the middle. There’s a minor caveat around DVR, though. You get only 250 hours of cloud DVR space with the Latino plan. That seems like a lot, but we don’t recommend it if you support multiple teams or have a household with diverse TV tastes. The other Fubo plans offer 1,000 hours of storage, but many top competitors offer truly unlimited DVR these days. The Fubo app felt faster and more modern than the DIRECTV STREAM options we tested and sleeker than bargain TV streaming services like Philo. Fubo feels a lot like traditional TV, but with a better interface and easier access to free options like Crackle and TYT.

Ability to find: Great
The channel guide from Fubo is fast and modern, and we like that you can see both channel numbers and logos from the home screen. You can see previews and details for a given program without having to click through to it, which is nice. You can also find your stuff using a few other views, and the recommendation engine works well. There were a few things we didn’t like, but we can’t really single out Fubo because we found the same issues elsewhere. First, it was tricky to find the on-demand library or see which shows are available on demand (compared to streaming live or recorded in your cloud DVR). DIRECTV STREAM was much better in that regard, but it only really matters if you’re watching a show that lets you skip commercials.

Ability to share: Excellent
Fubo lets you watch on up to 10 screens at a time, and you can create up to six different user profiles. It was nice to get a six-digit passcode when logging onto a new device rather than having to type in a password, but we didn’t love that we had to share our location every time we opened the mobile app. In today’s privacy-centric world, it felt borderline invasive, but the experience watching on the go was still better than with Hulu + Live TV. In all our tests, Fubo was one of the best services out there for sharing with a big household.

There’s just one minor downside when it comes to parental controls. It was easy to create profiles and get custom recommendations, but there are no parental controls or any way to request only kid-friendly shows on a given profile. We created a profile to watch the Disney Channel, Nick Jr., and Animal Planet, for example, and the first recommendation was South Park. Mmmkay.

Customer experience

3.0

Solid service and installation, but could use more transparency

Most customers report that Cox has solid customer service, and that's been our experience too. Cox also has some good self-help content on its website. We liked having the option to save money by signing a contract or skip the commitment altogether. However, Cox could work on its transparency. It has some hidden fees that you can't see until after you supply personal information. We'd love the ability to build a cart and see what our bill will be before sharing that.

Installation is generally fast and priced about average. If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or professional installation.

Visit Cox's website

or call 1-844-448-0617 for more information on contracts and money-back guarantees.

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Customer experience

2.5

Lack of transparency and cancelation challenges, but mostly helpful service representatives

The ESPN+ website is overall very usable, but we’d like to see clearer pricing right away. You have to click the tiny print for terms or scroll down to the bottom and open an accordion to find out how much a subscription costs. If you miss these clues, you’ll have to give ESPN+ your email address before you know how much the service even costs.

Getting help is easy—at least, after you scroll to the bottom of the ESPN+ website homepage again. There, you’ll find step-by-step instructions and troubleshooting tips, videos, and contact options—including a live chat option. There’s even an entire section for troubleshooting UFC PPV events—though our biggest takeaway here was to purchase an event on the app at least 30 minutes before the event, or it may not go through the Apple Store or Google Play before the event starts.

Generally, people seem to like ESPN+ customer service representatives. However, many users seem to have trouble canceling their subscriptions, especially if they purchased it through a third party like Apple or Verizon. Some went as far as freezing or canceling a credit card to make the monthly fees stop, but most customers were able to cancel in a few minutes if they used live chat to talk to a representative. As for us, we purchased our subscription through a browser directly on the ESPN+ website and could easily cancel the same way.

Visit ESPN+'s website

or call for more information on contracts and money-back guarantees.

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Customer experience

4.5

A nice overall experience

Fubo treats its customers well, for the most part. The website and app are easy to use and navigate, and you can pretty easily see what you’ll be getting before you sign up. There’s extensive help documentation on the main site, or you can reach customer service by phone or even social media. We also really like the seven-day free trial and the 24-hour email notification that the trial would be ending soon. However, we wish the RSN fee were rolled into the base package price.

If you don’t like what you’re getting with Fubo, it’s easy to cancel your subscription, but your favorites and DVR won’t be saved. You can also pause your subscription for up to three months, which is a nice perk.

Visit fuboTV's website

or call for more information on contracts and money-back guarantees.

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Cox Communications

4.2

(40)

5 Star

40%

4 Star

45%

3 Star

12%

2 Star

1 Star

Lynnfrom Olmsted Twp, OH

Cox Communications Customer for 8+ years

Reviewed on: 7/26/2022

I normally have no problems with the service, it is just they continue to raise the price and nothing gets any better in the TV or the internet.

Chrisfrom Ocala, FL

Cox Communications Customer for 8+ years

Reviewed on: 7/20/2022

I'm very happy with cox The only thing they could do better is to add more channels

Richardfrom Salina, KS

Cox Communications Customer for 8+ years

Reviewed on: 7/4/2022

The service has been pretty decent. The picture and audio quality is good. The service has been surprisingly reliable. It's rare when we have an outage. If there is an outage it doesn't take long for a repair person to come out, and fix the problem. I would like to see a better quality remote control system for their wall-mounted digital cable boxes. It's pretty east get out of range where the remote doesn't work. Also, I'd like a way to record programs, and be able to play the recordings on other devices. It makes a person wish that analog TV was still available.

Francisfrom Wethersfield, CT

Cox Communications Customer for 8+ years

Reviewed on: 6/22/2022

I like that they broadcast all channels in 1080 resolution and lower the bill

ESPN+

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

fuboTV

0.0

(0)

5 Star

4 Star

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1 Star

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Endnotes and sources

1. "Channel Lineup," Cox Communications. Accessed 3 April 2023.

Endnotes and sources