Cox Communications vs. Optimum vs. Vidgo Television plan comparison
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Staff rating
3.5
Customer rating
4.2
(40)- Plans starting at $20.00
- 250+ channels
Staff rating
4.5
Customer rating
3.7
(22)- Plans starting at $15.00
- 420+ channels
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See what providers service your area.
Staff rating
3.5
Good for bundling and premium channels, but not the best standalone value
Cox Communications is one of the most expensive cable TV providers on the market, especially when you consider all the hidden costs. But if you want sports and premium channels, have only one TV, and bundle with internet and other services, this provider could make sense for you.
What we like
- Large number of premium channels
- Tiered DVR storage and recording
- Searches streaming apps too
What we don't like
- Pricey plans and hidden costs
- Padded channel lineup
- No free DVR storage
Savings tip: Cox often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.Check deals
Staff rating
4.5
Huge value for internet-based TV
Optimum offers exceptional value. You get tons of channels, a solid DVR, and a good selection of sports and premium channels for a very reasonable price. Despite some additional fees, Optimum is an excellent choice.
What we like
- No contracts
- High channel count
- Excellent value
What we dislike
- Some areas can't get fiber internet
- High fees
- Second-year price hikes
Savings tip: Optimum often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.Check deals
Staff rating
2.2
A hard right on live streaming news
Vidgo costs nearly as much as the top streaming services we reviewed, but it’s harder to use and missing a lot of top channels. It’s the best way to watch One America News plus original programming from Bill O’Reilly, though, and one of the best ways to catch college sports.
What we like
- Strong lineup of right-wing news
- Great college sports coverage
- Access to both Hallmark and Lifetime movies
What we dislike
- Missing popular channels and a robust on-demand library
- No watch history
- Nearly unusable interface
Savings tip: Vidgo often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.Check deals
Content
4.0
Above-average channel lineup, especially for sports and news
Cox has some of the best channel line-ups we've seen, with more to watch for just about everyone. Family-friendly entertainment is Cox's weakest link, but it's still better than a lot of competitors.
Local: 4/5
Cox has a great local lineup, including staples like NBC, CBS, ABC, FOX, PBS, and The CW. It also includes some great Spanish-language locals like Univision, Telemundo, Unimas, and Estrella. However, it's missing Ion, Cozi, and Comet.
Sports: 4.5/5
Cox cable TV includes a great sports lineup in its Preferred (mid-tier) and Ultimate (top tier) plans. ESPN, ESPN2, Fox Sports, and the Golf channel are all included in a Preferred plan, and the Ultimate plan adds NFL Network, NFL Red Zone, the Tennis Channel, and the elusive MLB channel. Most competitors typically offer these last three as expensive add-ons, so Cox is ahead of the game here.
More Resources:
Family and education: 3.5/5
Cox has some decent family entertainment, especially when it comes to educational content. You'll get Animal Planet, Discovery Channel, History, National Geographic, and the Science Channel, but you'll miss out on Nat Geo Wild and Smithsonian. The kids will love Cartoon Network, Disney, Nickelodeon, and Nick Jr., but the little ones won't get to enjoy Disney Junior.
News and politics: 4.5/5
Cox has excellent news coverage and politics content. Not only do you get the local news shows, you get most of the big national news channels too. You get C-SPAN, CNBC, MSNBC, CNN, Fox News, Newsmax, and The Weather Channel. Our biggest gripe is that you'll miss out on the international perspective of BBC America.
Entertainment and lifestyle: 4/5
Cox has some decent entertainment options, including Comedy Central, Bravo, CMT, AMC, FX and FXX, two Hallmarks, and Sundance. It's missing some lifestyle channels though, like HGTV and The Cooking Channel, but it has the Food Network and TLC. But what makes Cox stand out is how many premium channels it includes in its top-tier plan. If you spring for the Ultimate plan, you’ll get ten HBO, eleven Cinemax, five SHOWTIME, and nine STARZ channels—at no extra charge.
Local news, sports, and entertainment channels vary based on your location. Check out
Cox channel offerings
in your area.View plans
Content
5.0
Popular channels to suit every taste
Optimum offers a great selection of channels, and pricing at each of its tiers is reasonable. If you’re part of a big family with diverse TV tastes, Optimum is easy to recommend.
Local: 5/5
Optimum offers a fantastic selection of local channels in each of its four package tiers. You get access to the four basic broadcast channels (NBC, CBS, ABC, and FOX) plus Univision and Telemundo. That means local news and sports, big national games like the Super Bowl, and primetime favorites.
Sports: 5/5
Not only does Optimum offer a ton of great channels for sports, you can get most of it at either the Basic TV or Core TV packages. In addition to wrestling on USA Network and all that ESPN has to offer, you get TNT, Fox Sports 1, MLB Network, and NBA TV. NFL Network is available on the highest tier, and you can get NFL RedZone as an add-on. Sports aficionados should opt for at least the Select TV plan to get the best selection.
If Optimum's offerings aren't quite right, you're in luck! A lot of games and matches are now available via streaming or over the air. Find out how to watch the MLB, how to watch pro football, and how to watch the NHL.
Family and education: 5/5
Optimum TV truly offers something for everyone, and that includes all kinds of shows for kids and channels focused on education. You can get PBS, Disney, and Nickelodeon at the Core TV price. If you bump up to the next tier, you can get History, Discovery, NationL Geographic, Travel, Animal Planet, and more. There’s no Family Entertainment TV (FETV) or Me TV, but we aren’t too mad about it.
News and politics: 5/5
Optimum TV keeps hitting homers when it comes to news. You get a selection of US political news from both sides of the aisle plus international news, Spanish-language news, business news, and even sports news.
Entertainment and lifestyle: 4.5/5
When it comes to watching great movies, reality TV, and home improvement shows, Optimum TV has you covered. At the highest tier, you get a selection of premium channels including Reelz, HBO, and SHOWTIME, plus both Hallmark and Lifetime. A number of the top 100 channels in the US are missing, including Game Show Network, Grit, INSP and Ion Mystery, but all the most popular content is easy to find. (1)
Local news, sports, and entertainment channels vary based on your location. Check out
Optimum channel offerings
in your area.View plans
Content
2.5
The only live TV streaming app with OAN and Bill O’Reilly originals
If Vidgo carries your teams and you resonate with its news offerings, it’s a decent alternative to some of the cable and satellite TV services we reviewed. But for most cord cutters, we can’t recommend Vidgo. Choosing a different streaming service would give you most of the right-wing news you crave and more pro sports.
Local: 1.5/5
Vidgo offers local FOX and ABC channels in some markets (including their respective news coverage) but doesn’t carry NBC, CBS, or PBS. That means missing out on local news and a lot of primetime goodies. We like that there are at least some local channels (you don’t get any with Philo, for instance), but there’s a lot of room for improvement.
Sports: 3/5
Vidgo is so-so when it comes to professional sports, offering MLB Network and NFL Network, but no NBA TV and none of the local channels that host the biggest national games and matches. There’s also a gap when it comes to regional sports networks for pro teams, and there’s no access to TNT. It offers nearly a dozen channels just for college sports, though, plus the standard ESPN, NHL Network, and Fox Sports 1 and 2. It goes above and beyond with sports in Spanish, offering Telemundo, Estrella, Univision, and UniMas.
More Resources:
Family and education: 2.5/5
Vidgo leaves something to be desired when it comes to family viewing. We like that it offers Science, Discovery, four Nickelodeon channels, and three Disney channels in its Ultimate package, but missing local channels and all their great family content is a bummer. There’s no PBS, either, but you will find the Curiosity channel (without add-on pricing) which is rare among other streaming services, plus BYUtv and Great American Family.
News and politics: 2/5
Vidgo is the only live TV service we tested that still offers OAN (One America News), and it’s the home of two new shows from conservative commentator Bill O’Reilly: Shock and Awe and No Spin News. It also features Fox News, Newsmax, and News Nation channels, and the listener-supported channel Vice, but it’s missing CBS, NBC, MSNBC, CNN, and BBC America. Top competitors YouTube TV, Hulu + Live TV, and DIRECTV STREAM offer a wider range of options, so the focus on right-leaning options is what makes Vidgo stand out.
Entertainment and lifestyle: 2.5/5
We like that Vidgo offers both Lifetime and Hallmark channels, but it’s missing a lot of the most popular entertainment channels out there. There’s no Showtime or HBO (and no add-ons), no Ion Mystery, no Reelz, and no Grit. You will find MTV, CMT, and BET, though. If there’s a particular channel you’re interested in, we recommend checking the Vidgo channel guide before making a decision, because there are no free trials.
Local news, sports, and entertainment channels vary based on your location. Check out
Vidgo channel offerings
in your area.View plans
Value
3.0
Great channels, but lineups are inflated by filler channels
Although it looks like Cox has a ton of channels, its lineup (which varies by plan and location) is padded with up to 50 music channels. (1) Other than that, Cox delivers a great channel lineup, especially in its top-tier plan. However, it’ll cost you more than other companies.
You’ll get the most bang for your buck (and some sweet premium channels) with the Ultimate plan, but a Premium plan has plenty of channels for most people and the option to add inexpensive premium channels à la carte, which range from $5–$15 per. We don’t generally recommend the Starter plan because you can get most of its channels for free with an HD antenna, though that signal is less reliable than what Cox provides.
Cox Communications has two types of plans. Cox TV includes live TV and on-demand TV. Cox Contour adds the ability to connect streaming apps like Netflix and Amazon Prime to your TV and search their content using a remote. All plans come with a one- or two-year contract, after which you’ll be on month-to-month pricing, which is around $15/month more.
Get the best value by speaking directly with a sales rep at 1-844-448-0617 or check your address at
Cox's website.
Check address
Value
5.0
You get a lot for the money, but internet is required
Optimum TV offers excellent value, whether you live in an area that gets only cable internet or one wired for fiber-to-the-home. Internet-based TV packages are available for as little as $35 per month (for basic TV), while the higher-tier plans offer high channel counts for the price. There are as many as 420+ channels available—one of the highest channel counts of any provider.
The internet service is also a fantastic value, offering faster speeds for the money than many competitors. It’s worth noting that an internet plan is required, though, at a minimum price of $40 per month. There’s also a few hidden fees, but they’re lower than what we’ve seen from other cable providers.
There's a 2-year price lock on most plans, which is great! Prices go up in the third year of TV service, though, and the company doesn't say by how much. We've heard customers complain about price hikes in the range of $85–$115, though, and that's just for TV. Since you also need internet, your price could balloon by $200 per month by year three.
You may be able to save on your bill by calling in and threatening to switch to a competitor, so we recommend it!
Get the best value by speaking directly with a sales rep at 1-844-719-8066 or check your address at
Optimum's website.
Check address
Value
3.0
A subpar live TV streaming experience, but you’ll pay premium prices
Vidgo offers four package options, and they’re not cheap. The cheapest English-language package starts at about the same price as the top live TV streaming services we reviewed. Other packages cost even more.
Rather than try to be everything for everyone, it’s pretty clear Vidgo is going for two main audiences: people who love right-wing news and analysis, and people who love college sports. You’ll also find some heart-warming movies, shows for kids, and music videos, but the channel lineup makes it clear producers care more about starting lineups than love notes or bleeding hearts.
It’s worth noting that Vidgo also has a subscription focused on Spanish-language TV, and we like that it costs $20 less than the cheapest English-language subscription.
Get the best value by speaking directly with a sales rep or check your address at
Vidgo's website.
Check address
Equipment and features
4.0
The app could save you money, but DVR will cost you
When it comes to equipment and features, Cox is ahead of the pack. From a great app to exceptional DVR features to a search remote that simultaneously searches streaming apps and cable TV, using Cox is a top-notch experience.
Ability to watch: Great
Cox offers some solid features that make for a great entertainment experience. Cox TV uses cable infrastructure to keep you reliably binging your favorite shows. Your first Contour box is free, and every additional one is $8.50/month, which is cheaper than average. Plus, it has the Cox Contour app, so if you have smart TVs and don't need DVR on all of them, you don't need additional boxes. On the down side, the Cox Contour App has low ratings for both iOS and Android, so you might want to opt for more Contour boxes anyway.
Ability to record: Excellent
The Cox DVR service uses cloud storage so you can access recorded shows anywhere with the Cox Contour app. The Contour app also lets you download on-demand content to watch offline from anywhere.
How much storage you get (50–1,000 HD hours) and how many shows you can record at a time (1 to a whopping 24!) depends on which DVR package you buy. Or you can skip DVR altogether to avoid the additional cost.
Ability to find: Great
While at home with your TV, you’ll use a voice remote to sort through your shows—even the ones on streaming apps like Netflix and Hulu. You don't have to remember which app your show is on to find it, which we loved. It made our entire watching experience—not just our live TV experience—a delight.
Features and equipment may vary based on package. Visit
Cox's website
or call 1-844-448-0617 for more information.Features
4.0
A solid DVR, but fees for storage
Optimum TV is a nice option for channel surfing, watching on-demand, and catching episodes or games you might have missed (whether on a TV set or on your phone or laptop). However, its costly DVR storage may not be worth the money.
Ability to watch: Great
Whether you go with the Optimum cable box, buy an Apple TV from the company, or use your own Apple TV, we think you’ll enjoy watching Optimum TV. Optimum gives you Wi-Fi equipment and the first set-top box for free, but you'll be charged an additional $10 per month for each additional TV box. However, it’s easy to get out of those fees using the sweet Optimum TV mobile app, so that’s what we recommend for most households.
Ability to record: Good
Optimum’s Cloud DVR system offers up to 150 hours of storage for your favorite shows and movies, and you can record up to 15 shows at the same time—perfect for large families or households with lots of roommates. The system comes with all the modern features we expect from a DVR: voice control, an Apple TV app, support for streaming services, and more.
You can also access your DVR and on-demand content from your iPhone, iPad, or Android device with the provider’s app. Our only gripe is that the DVR storage is costly—more than $20 per month for the full 150 hours, in addition to the fee for renting the box. You'll also be charged a DVR service fee for every set-top box you rent, but you can skip the DVR altogether if you want and there’s no charge.
Ability to find: Great
Optimum TV offers thousands of shows and hundreds of channels, and they’re pretty easy to find using the app, the company’s cable box, or an Apple TV. Both the cable box and Apple TV have voice search functionality, and you can enter in credentials for other streaming services like Netflix on either. With the cable box, you can even pause and restart live TV.
Features and usability
1.0
The worst cloud DVR we tested, no profiles, and no watch history
We wish we had a lot of nice things to say about Vidgo’s features, but we only found one: you can stream on at least four devices at a time with one account, with no restrictions around IP addresses or logged-in devices. Things go downhill from there.
Ability to watch: Bad
We started our testing on an iPhone and found out we couldn’t rewind live TV at all, couldn’t fast forward content of any kind, and couldn’t even load a lot of the on-demand content. The problems persisted when we moved our testing to a Safari browser. Watching on a PC or Chrome browser was easier, and the Android app worked well overall. But we ran into confusing quirks and bugs on every device.
Things got a little easier when we tried Vidgo on streaming devices, but the interface was clunky and boxy. The bare bones functionality of watching TV live is there, but it takes several clicks to watch anything at all, and there are multiple weird pop-up boxes throughout the experience.
We found several college sports channels, but our testers noticed low-quality feeds on some games. The load times for games felt faster than with DIRECTV STREAM, the reigning RSN provider in live TV streaming, but we couldn’t get on-demand movies to load at all on several of the devices we tested.
You can pause live TV, but it’s basically just a mute button because pressing “play” takes you right back to the live version. You can rewind live TV, but only back as far as you’ve been watching live. There’s no way to skip commercials, even if you wait for a lag of several minutes. If you’re using a PC, you can speed up or slow down the show, but the highly unusual feature is glitchy and feels unnecessary.
You can’t fast-forward easily with on-demand shows and movies either, though some devices let you drag a play bar back and forth. It is possible to skip ahead when watching from the on-demand library, but only if you’re using Edge or Chrome browsers or relying on the capabilities of your streaming device (such as an Apple TV).
It doesn’t get much better when it comes to the on-demand library. You can “Favorite” channels and sort by Favorites in the channel guide, but that doesn’t have any impact on your home screen. Instead, you get blasted with content Vidgo considers “Top Shelf,” meaning mostly Fox News.
Watching from the on-demand library was beyond frustrating. We were eventually able to watch on-demand movies on a MacBook, but only with Chrome and Firefox browsers. Other times, we couldn’t get anything to load at all. We understand that not everything is set up to work well with Safari, but Vidgo’s own documentation encourages using the browser. Not a good look.
Ability to record: Bad
Vidgo offers cloud DVR, but it’s terrible. For starters, the maximum possible storage is just 20 hours, which never expire but that you’ll use up in a hurry. Top streaming competitors offer unlimited cloud DVR and include it in the package price, so Vidgo is clearly in the minor leagues here. Maybe even the little leagues.
Using the DVR is a challenge, too. First, it’s hard to get anything to record. You can’t start a recording in the middle of a program, and most of the time the shows we had selected for DVR weren’t actually recorded. Over several days of testing, none of our recordings showed up in the mobile app.
We finally found some (but not all) of our intended recordings using a Chrome browser, but there was no easy way to skip commercials.
From the home screen, you can (allegedly) set recordings by clicking on a show’s image card. You’ll probably have to click several times, though, and it may never work.
Ability to find: Bad
Things get even worse with the channel guide. You first have to click on the bright red “i” button on every channel to get to the description, and then look for the DVR button to the right. That “i” button looks like an exclamation point at first glance, so we thought it was a warning rather than a functional button.
For better or worse, channel surfing is also a no-go. There is a mini player, but if you’re watching on it, there’s no way to get back to the guide. If you pause a show and wait too long to get back on, there’s a good chance you’ll lose your place entirely and be kicked back to the (un-customizable) home screen.
Ability to share: Fine
There are no profiles, no parental controls, no 4K, no surround sound, and no other perks we could find. We were able to get around the three-device limit and watch in multiple locations, though, which earned the provider a little extra credit. Unfortunately, we're pretty sure that's a bug and not a feature.
Customer experience
3.0
Solid service and installation, but could use more transparency
Most customers report that Cox has solid customer service, and that's been our experience too. Cox also has some good self-help content on its website. We liked having the option to save money by signing a contract or skip the commitment altogether. However, Cox could work on its transparency. It has some hidden fees that you can't see until after you supply personal information. We'd love the ability to build a cart and see what our bill will be before sharing that.
Installation is generally fast and priced about average. If your house is already wired with cable jacks for all your TVs, self-install is a free, easy option. Professional installation varies by location but will run you around $75, which is pretty inexpensive. Learn how to choose between self installation or professional installation.
Visit Cox's website
or call 1-844-448-0617 for more information on contracts and money-back guarantees.Go to provider
Customer experience
4.0
Premium installation with a premium price
Most Optimum TV customers are happy with the service and self-installation is free if you order online. If you need a pro to come help (and you order online), the charge is $60. If you call in to order, self-install is free, the standard installation costs about $100, and premium installation costs about $150.
Visit Optimum's website
or call 1-844-719-8066 for more information on contracts and money-back guarantees.Go to provider
Customer experience
2.5
Plenty of room to improve
We were surprised to learn that Vidgo launched in 2018 because it still feels very beta. The interface and website are clunky and the packages and offerings change often. That said, we had to call in to customer service a few times and had relatively positive experiences. They even let us cancel the service without too much hassle, but it was a little strange. Rather than disabling our user profile, they just removed our credit card info.
Vidgo earned some of our lowest star rankings among both traditional TV and streaming providers, but it’s not hopeless! A new executive team was brought on toward the end of 2022, and we look forward to seeing what’s on deck. (1)
Visit Vidgo's website
or call for more information on contracts and money-back guarantees.Go to provider
Made up your mind?
Find out what providers are available near you.
Cox Communications
4.2
(40)5 Star
40%
4 Star
45%
3 Star
12%
2 Star
0%
1 Star
3%
L
Lynnfrom Olmsted Twp, OH
Cox Communications Customer for 8+ years
Reviewed on: 7/26/2022
I normally have no problems with the service, it is just they continue to raise the price and nothing gets any better in the TV or the internet.
C
Chrisfrom Ocala, FL
Cox Communications Customer for 8+ years
Reviewed on: 7/20/2022
I'm very happy with cox The only thing they could do better is to add more channels
R
Richardfrom Salina, KS
Cox Communications Customer for 8+ years
Reviewed on: 7/4/2022
The service has been pretty decent. The picture and audio quality is good. The service has been surprisingly reliable. It's rare when we have an outage. If there is an outage it doesn't take long for a repair person to come out, and fix the problem. I would like to see a better quality remote control system for their wall-mounted digital cable boxes. It's pretty east get out of range where the remote doesn't work. Also, I'd like a way to record programs, and be able to play the recordings on other devices. It makes a person wish that analog TV was still available.
F
Francisfrom Wethersfield, CT
Cox Communications Customer for 8+ years
Reviewed on: 6/22/2022
I like that they broadcast all channels in 1080 resolution and lower the bill
Optimum
3.6
(22)5 Star
27%
4 Star
32%
3 Star
27%
2 Star
9%
1 Star
5%
E
Edwardfrom Manalapan , NJ
Optimum Customer for 4+ years
Reviewed on: 8/15/2022
Service is good but we lost channels in the last change of offers
J
Joann from Fairfield , CT
Optimum Customer for 8+ years
Reviewed on: 7/14/2022
Too expensive. Difficult to contact by phone
D
David from Hackensack, NJ
Optimum Customer for Less than a year
Reviewed on: 7/2/2022
My optimum bill is included in the rent.I use it mostly for the wifi. I like to use the Amazon firestick as it offers first run movies.i don't think that there is any way to improve on that.
K
Katfrom Bronx, NY
Optimum Customer for 1+ years
Reviewed on: 6/29/2022
It's just ok
Vidgo
0.0
(0)5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
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Endnotes and sources
1. "Channel Lineup," Cox Communications. Accessed 3 April 2023.
Endnotes and sources
- "Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 4 April 2023.
Endnotes and sources
- Vidgo Makes Waves Under New Leadership Team, Led by CEO Derek Mattsson & COO Bill Feininger,” Businesswire. Accessed 16 January 2023.
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