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DIRECTV STREAM vs. ESPN+ vs. Philo Television plan comparison


Rebecca Palmer smiles for the camera
Headshot of Kathryn Casna
Researched by
Headshot of Bri Field
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Reviewed by
Updated 6/24/24

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DirecTV Stream
Staff rating
3.7

  • Plans starting at $74.99
  • 140+ channels
ESPN Plus
Staff rating
3.0
Customer rating
0.0
(0)

  • Plans starting at $9.99
  • n/a channels
Philo
Staff rating
3.8
Customer rating
4.4
(5)

  • Plans starting at $25.00
  • 60 channels
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DirecTV Stream
Staff rating
3.7

Traditional TV tries its hand at live streaming

The DIRECTV STREAM experience is very similar to traditional TV, but we love that it requires no contracts or equipment rentals. Our tests surfaced issues with audio, screen size, and casting on mobile and browsers, but we liked channel surfing and catching games on bigger screens.

What we like

  • Easy channel surfing
  • Excellent lineup of regional sports networks (RSNs)
  • Available set-top box and 10-digit remote
What we dislike

  • Highest prices of any streaming service
  • Slow load times
  • No casting or screen mirroring from DVR
Savings tip: DIRECTV STREAM often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
ESPN Plus
Staff rating
3.0

ESPN+ has extra sports at an extra cost

We loved how much extra sports content ESPN+ served up, but we couldn’t get around pay-per-view fees or regional blackouts. ESPN+ won’t replace our other live streaming services or help us cut the cord, but it makes for a great add-on for fans.

What we like

  • National and international sports
  • Live game stats
  • Sports content variety
What we dislike

  • Bad for cord-cutters
  • Frequent price hikes
  • No free trial/version
Savings tip: ESPN+ often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
Philo
Staff rating
3.8

Inexpensive live TV streaming with 70+ channels & AMC+

Philo is a great value with 70+ live TV channels, the full AMC+ library, and channel add-ons available. You can watch TV live and watch over 75,000 on-demand titles from the streaming library. If you love feel-good movies, reality TV, and shows about home and family, you'll love Philo. We tested Philo across browsers, phones, and streaming sticks, and it performed really well. Get started for just $28 a month or try a 7-day free trial.

What we like

  • Affordable
  • Entertainment & lifestyle channels
  • Easy setup and navigation
What we dislike

  • No sports or local channels
  • Limited news coverage
Savings tip: Philo often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.
Check deals
DirecTV Stream
Content
4.5
More top channels and regional sports than any other streaming service

In our tests, the DIRECTV STREAM lineup was one of the best we found. You get more of the most popular options than with any other live TV streaming service we tested. (1) You also get more of these channels than the majority of traditional TV services, and only one or two less than our top picks for channel lineup: Xfinity, DISH, DIRECTV satellite, Optimum, and Verizon. When you add in a heaping ton of regional sports networks, it’s easy to see why cord-cutters are giving this service a try.

Local: 3.5/5
DIRECTV STREAM doesn’t disappoint when it comes to local channels. It has each of the big four networks (ABC, NBC, FOX, and CBS) in most markets, and offers national coverage from each in case of a carrier dispute with a local broadcaster. You won’t find some of the smaller broadcasters like Antenna TV and Estrella TV—and there’s no local Univision affiliate in some markets—but you can still find national news, sports, and programming in both English and Spanish.

Sports: 4.5/5
In addition to having almost all the national sports channels out there, DIRECTV stands out in an increasingly crowded streaming marketplace for having agreements with almost all the regional sports networks in the US. With the second-tier package and higher, you can find almost any game across the country (as long as there aren’t local blackouts). If you pay for the highest tier, you get access to even more. You also get all your local channels, which isn’t the case with a lot of streaming competitors.

Unfortunately, NFL SUNDAY TICKET, NFL Network, and NFL Red Zone are no longer available from either DIRECTV STREAM or DIRECTV Satellite. The rights were sold to live TV streaming competitor YouTube TV.

However, you can catch MLB on DIRECTV STREAM—a benefit you won’t find with YouTube TV.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4.5/5
DIRECTV STREAM gets a nearly perfect score when it comes to shows for families and kids. You get Cartoon Network, a variety of Nickelodeon channels, PBS, Disney and Disney Junior, two National Geographic options, and more. You won't find Family Education TV (FETV), but you’ll still be able to catch all your kiddo’s favorites. The on-demand library for young audiences is quite good, too.

News and politics: 4.5/5
Except for a few smaller channels like Antenna TV, DIRECTV STREAM’s news options are comprehensive. You get all your local stations, both Newsmax and Fox News for right-leaning coverage, both Bloomberg and Cheddar for financial news, and both MSNBC and Vice for left-leaning insight and investigations. There’s also international news on the third and fourth tiers and multiple C-SPAN options at every tier. For the best news selection, we usually recommend the CHOICE package or above.

Entertainment and lifestyle: 4.5/5
DIRECTV STREAM shines when it comes to movies, reality TV, and stories of all kinds. You also get home improvement shows and both Lifetime and Hallmark channels, which is uncommon in the streaming space. For the first three months on lower-tier packages, you get access to premium channels like HBO. They are included with the PREMIER package and if you want to buy the individually, they cost about the same as they would with traditional TV providers.

Local news, sports, and entertainment channels vary based on your location. Check out
DIRECTV STREAM channel offerings
in your area.
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ESPN Plus
Content
4.0
Something for every sports fan—but it won’t solve your blackout woes

ESPN+ has tons of live (and replay) sports to stream, including NFL, UFC, multiple international soccer leagues, the US Open, PGA, X games, NHL, and a multitude of college sports, to name just a few. Some games even come with live stats and analysis when you watch them with the ESPN app. This service even helped us discover the rising Indian sport kabaddi, which is like watching adults on the playground at recess. It’s just delightful.

You’ll also get a metric ton of documentaries like the 30 for 30 and E60 series, which cover everything from Payton Manning’s life story to the history of boxing. There’s even an entire series following the Savannah Bananas, a team putting an entertaining spin on baseball (seriously, check out Banana Ball). An ESPN+ subscription also gives you access to multiple daily articles so you can read about last night’s game even if you missed it.

Unfortunately, if you’re hoping to get around regional sports fees or blackouts to watch your favorite local teams, ESPN+ won’t help you there. You have to share your location to watch certain games. And depending on the rules in your area, there’s a good chance you’ll still need to add your login credentials from a cable TV provider or another live TV streaming service like Fubo or Sling to catch the big game.

Local news, sports, and entertainment channels vary based on your location. Check out
ESPN+ channel offerings
in your area.
View plans
Philo
Content
3.0
Plenty to watch, but no sports

If you love home renovation shows, feel-good movies, and reality TV, Philo has a channel lineup you’ll love. But you won’t find sports, local channels, or news.

Local: 0/5
Philo doesn’t offer any local channels, so that means no local news, no primetime favorites, no local sports, and no awards shows. If you want this programming, we recommend checking out live TV streaming options YouTube TV and Hulu + Live TV or a traditional TV provider like your local cable company or satellite TV providers DISH or DIRECTV.

Sports: 0/5
Like with local channels, Philo doesn’t offer any sports coverage. You can catch some sports content on ESPN+ or get a decent variety on services like Fubo or Sling TV. If you want to catch every NFL game, you could even try the NFL Sunday Ticket premium channel from YouTube.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4/5
Philo is a great choice for families and kids. You get multiple channels from Discovery with the base package price, plus Animal Planet, Great American Family, Family Entertainment TV (FETV), three Nickelodeon channels, Story Television, and Science. There’s no Disney, Cartoon Network, or PBS, but we love that Philo makes it easy to access free programming from services including Crackle, Cheddar News, Gusto TV, and RetroCrush, the new station featuring classic anime hits.

News and politics: 2/5
While you can catch BBC America and BBC World News on Philo, there’s virtually none of the news or analysis you would expect from traditional TV. There’s no Late Night Tonight, and no 60 Minutes or PBS Newshour. You don’t get Fox News, MSNBC, HBO, or CNN either, and we didn’t find any foreign-language news programming in our tests.

Entertainment and lifestyle: 4/5
Philo really shines when it comes to stories, movies, and inspirational shows. You get all the Hallmark and Lifetime channels before add-on pricing. Plus, you get A&E and the INSP channel. We also found shows from TV’s rich past, including I Love Lucy, Father Knows Best, Matlock, Doctor Who, and even Touched by an Angel. There’s a strong selection of shows about the Black experience, too, including Rasheeda Frost's Boss Moves and much more. Even better, you get to choose from four different MTV channels before add-ons.

Optional add-on channels include Fandor, FMC, HDNet Movies, Movies!, Reelz, Sony Movies, MGM+, MGM+ Hits, MGM+ Marquee, Starz, Starz Encore, and Starz Kids and Family.

Local news, sports, and entertainment channels vary based on your location. Check out
Philo channel offerings
in your area.
View plans
DirecTV Stream
Value
3.5
A classic TV experience, delivered over the internet

The basic ENTERTAINMENT package for DIRECTV STREAM costs about the same as other premium live TV streaming options we tested, and about $5 more per month than DIRECTV’s satellite TV service (before a bunch of hidden fees). You get more than 75 channels for the base price with the streaming service, including all your local channels and a few major sports networks. It’s a decent price for what you get, and we like how similar it feels to traditional TV. We also like that DIRECTV STREAM is free of hidden fees and second-year price hikes, unlike its satellite counterpart.

That said, most people who opt for premium TV (at premium prices) will be better served by DIRECTV STREAM’s second-tier package, CHOICE. For about $20 more each month, you get 30 more channels and access to regional sports networks (RSNs). Just watch out for premium channels that expire after the first three months! If you forget to cancel, your bill could nearly double in month four.

DIRECTV STREAM’s third and fourth tiers are harder to recommend. You get more than 140 channels with ULTIMATE tier, at a price of more than $100 per month. At the PREMIER tier, you get more than 150 channels, including several premium entertainment options, but you’ll pay more than $150 every month. Those are the highest prices we found, and we don’t think they’re worth it for most people.

That said, we’re very pleased DIRECTV STREAM has done away with hidden fees, including broadcast fees, early cancelation fees, and regional sports fees. For that reason alone, we’d recommend it over the DIRECTV Satellite service to anyone who has high-speed internet access.

Get the best value by speaking directly with a sales rep at 1-844-343-6362 or check your address at
DIRECTV STREAM's website.
Check address
ESPN Plus
Value
2.5
ESPN’s monopoly on tons of sports content gives it free rein for hidden costs

ESPN+ is one of the cheapest streaming apps we reviewed at just $10 per month or $100 per year. You can even bundle it with Hulu and Disney+, which helps you save more than $10 per month—making ESPN+ a sort of free add-on. You could spend just $13 for all three ($20 for commercial-free Hulu), then add an inexpensive live streaming service like fubo or YouTubeTV to cover all your bases.

Unfortunately, ESPN has a history of making it expensive to be a sports fan, and ESPN+ carries on the tradition. Since its launch in 2018, the monthly price has doubled from $5 to $10, and it comes with a ton of hidden costs that many fans don’t see coming. For starters, you won’t get any actual ESPN channels, so you’ll be disappointed if you sign up hoping to get ESPN1, 2, or 3, or other channels like ESPN U, Longhorn, SEC, or ACC. Technically, you can watch these channels from ESPN+, but you’ll still have to log in with credentials from a cable TV or other streaming provider that has these channels. Cord cutters take note: you’ll still have to pay for live TV if you want that.

Speaking of needing more credentials, you won’t get around regional sports fees or blackouts—nor will you get a discount on pay-per-view events, like numbered UFC matches. Although the ESPN+ website touts “unrivaled UFC access,” you’ll still have to cough up a whopping $75 for each pay-per-view Fight Night game on top of your ESPN+ subscription. That’s a jab to the faces of MMA fans if we ever saw one.

If you’re hoping ESPN+ will save you money on sports entertainment, you’re in for a rude awakening—especially since ESPN+ doesn’t have a free trial.

Get the best value by speaking directly with a sales rep or check your address at
ESPN+'s website.
Check address
Philo
Value
4.0
Less than half the cost of top competitors

Cleverly named after the inventor of the television, Philo is one of the cheapest live TV options available. It’s a great value for live TV and vast array of movies, entertainment, and lifestyle shows. There are other add-ons, but even if you pay for them all, you’ll still pay less than most of the other live TV services. You’ll also find more than 75,000 titles in the on-demand library.

Philo stays super cheap by skipping local channels, sports, national news, and many of the most popular national networks. (1) You’re also locked out of recently aired entertainment from PBS, NBC, ABC, CBS, and Fox. A digital antenna is an easy workaround that can enable you to watch your local news.

Philo is easy to sign up for, and it's easy to manage your subscription. Philo comes with a free, 7-day trial, and it's easy to cancel online.

Get the best value by speaking directly with a sales rep or check your address at
Philo's website.
Check address
DirecTV Stream
Features and usability
3.0
Everything you’d expect from live TV, with a few caveats

We tested the DIRECTV STREAM interface on browsers, mobile devices, smart TVs, and streaming devices and ran into a few annoying glitches. Once we got used to it, though, it worked consistently.

Ability to watch: Good
DIRECTV STREAM feels like traditional TV, but with perks. You can watch in real time, pause and rewind live TV, make recordings, and access the extensive on-demand library from anywhere.

We tested the DIRECTV STREAM interface on browsers, mobile devices, smart TVs, and streaming devices. We get that any new service takes a while to get used to, but the experience with DIRECTV STREAM had more hiccups than other live TV streaming competitors we tested.

On every new device, we had to select whether we wanted to see game scores before we could watch anything (even if we weren't watching games at all). Then, when we found and selected a show on non-TV devices, there was no audio. We had to search around for the volume button within the player to hear anything. We can see how this might be a perk if you’re streaming games while working in an office or something, but for our testers it just felt broken.

Slow load times were also an issue on every device we tested. The payoff is stellar picture quality, eventually, but we had to wait a few seconds for any picture at all when we changed channels, and then suffer through several seconds of blurry picture before we got a high-quality image.

The built-in mini player loaded much faster, as you might expect. The delay still showed up on mobile, but wasn’t as long as with larger screens.

Once we got in and got used to the volume quirk, we got right to channel surfing. In full screen view, it was easy to go to the next or previous channel—a feature we didn’t find with other services. We had a little trouble figuring out how to get back to the channel guide on most devices, but we liked that you can sort channels either alphabetically or numerically when you get there.

Finally, we liked that you can access content in 4K resolution with any of the DIRECTV STREAM plans. You’ll get the most out of this feature with the second-tier plan and above, since that’s when all the regional sports networks kick in.

Ability to record: Great
DVR recordings are unlimited with DIRECTV STREAM (as long as you order online), and recordings are saved for nine months. We ran into a few trouble spots, though. First, only the newest 30 episodes of a show are saved, meaning old episodes are automatically deleted.

That said, we like that you can hide scores of games you’ve missed, and download from your DVR library using the highly rated mobile app.

Ability to find: Excellent

DIRECTV STREAM makes it easy to find what you want to watch. It’s the only streaming provider we reviewed that offers a custom set-top box for purchase or monthly rental, including a full-size voice remote, and that means easy channel surfing. The box even takes you right to the last channel you were watching on startup, just like live TV. The cost is $5 per month or $120 up front.

We also like the different views, and appreciate that you get both channel numbers and icons on the TV guide. The recommendation engine is decent, too. Overall, DIRECTV hits this one out of the park.

Ability to share: Bad
You can technically watch up to three simultaneous streams on your DIRECTV STREAM membership away from home, and an unlimited number of streams at home. But it’s far from perfect. To watch on mobile, location sharing is required. We may be more concerned about privacy than the average bear, but why does DIRECTV need to know your precise location in order to provide services you’ve paid for, especially when they already have your home address? Not cool.

Next, you can’t use Google’s Chromecast devices or Apple’s screen mirroring to cast any of your DVR content, and you can’t pause live TV while casting. Since most of our watching these days is asynchronous, that’s a significant downside.

That aside, we really liked the parental controls on DIRECTV STREAM, which work by way of a four-digit pin. You have to set them up on every device you’re logged into, and they’re not yet available for Chromecast with Google TV. Many of the competitors we tested don’t have any parental controls at all, though, so DIRECTV wins the day here.

Unfortunately, you can’t set up different profiles for different users on DIRECTV STREAM like you can on Hulu + Live TV and YouTube TV. It’s one more way DIRECTV STREAM is more like traditional TV than a streaming service.

ESPN Plus
Usability and features
3.0
Some cool sports features, but not enough streaming features

In addition to adding exclusive content to the regular ESPN app and browser experience, ESPN+ adds some extra features like joining a fantasy league and live stats and scores for some events. But beyond that, ESPN+ doesn’t have as many features as other live streaming services—and that made it hard to use at times.

Ability to watch: Great
ESPN+ builds on the features of the regular (free) ESPN experience. So if you’ve already had the ESPN app, ESPN+ simply adds another tab for its exclusive content. The browser experience is a similar tacking-on of ESPN+ content. That meant we got all the regular ESPN features we were used to, but it was also frustrating to use compared to dedicated streaming apps.

In some formats (like our Chromecast and Samsung smart TVs), getting properly logged into the ESPN+ experience was confusing, because it wasn’t obvious which experience we were logging into: ESPN+ or regular ol’ ESPN. But after a few false starts, we got it working.

On the app, we liked that some events provided game stats and other graphics before the video when our devices were in portrait mode. It helped longtime fans get a fast glimpse of the game while multitasking, and helped the non-fans among us learn about a new sport.

Ability to record: Bad
ESPN+ lets you download some content to watch offline, but there’s no DVR capability. We were able to download some of the documentary content to watch offline, but no actual events. It was useful for calming our sports cravings on the go, but it wouldn’t satisfy us on an hours-long road trip or flight. But if we missed a live game and ESPN removed the replay, it was just gone.

Ability to find: Fine
Finding shows on ESPN+ is easier in a browser than with the app, but neither is stellar. We logged in to see the familiar ESPN website with an added ESPN+ bar at the top with all our premium content. The tabs helped us find featured content, documentaries, and live and replay events, or we could hit the Browse tab to choose a specific sport or league.

However, the Tools tab left us confused. It took us to an ad for fantasy leagues, then prompted us to sign up for ESPN+... which we clearly already had. It tried to push us into an annual subscription, and when we selected “Skip and get started,” it just took us back to the ESPN+ home screen. We were able to get onto a fantasy league using the Fantasy tab in the top (regular ESPN) navigation bar, which made the Tools tab seem completely pointless.

On the app, it got tough to find the events and shows we wanted. There’s no Live/Replay section to find currently or recently playing events. To find the kabaddi game we were looking for (a sport which is rarely in the Featured section), we had to dig around in the Browse tab for the correct league (Pro Vivo Kabaddi) to find it. There’s also no “Continue watching” section (though the browser version has it), so we had a hard time picking up where we left off. And switching between the app and the browser was annoying because ESPN+ didn’t remember our progress across platforms. It started up back at the beginning, and we’d spend several minutes trying to find our place again. Ugh.

Finally, there are no parental controls with ESPN+. While this streaming service was specific enough to quiet some of our concerns—we knew we wouldn’t log our kids in to watch cartoons and come back to find them watching a horror flick—we wanted more control over screen time and the kinds of sports content they watch. The lack of parental controls made us wary of sharing login credentials, which meant more active monitoring on our part.

Ability to share: Fine
ESPN+ doesn’t seem to be designed for sharing. It doesn’t have multiple user profiles and many events prompt you to input your location before they’ll play. The good news? ESPN+ says you get up to three simultaneous streams—but we were able to get five going at once without anyone getting kicked off. Looks like ESPN accidentally left some hidden value on the table, and we’ll take what we can get.

Philo
Features and usability
3.5
Simple interface and easy login

Philo is pleasant on a day-to-day basis, and works better than some of its higher-priced competitors. There's no 4K, though, and we found some platform-specific quirks.

Ability to watch: Good
We tested the Philo interface on iOS and Android mobile phones, a few different web browsers, and an Apple TV. The interface was similar across devices, and the setup was one of the simplest among all the live TV streaming services we tested. After we entered payment info, we got right into the guide. The original browser saved our login info. Signing in later on different browsers and apps required two-step verification using a mobile phone number or email address, but we never had to enter (or remember) a password.

We didn’t run into any issues when we tried multiple devices and browsers from different locations, which was a refreshing change from services like Hulu + Live TV, which tracks your IP address. Unfortunately, there is no way to watch in 4K—Philo maxes out at 1080p resolution no matter how you’re watching.

The viewing experience is about what you’d expect from a live TV provider, but with some oddities. Watching live, the only way to skip commercials is to record the episode in progress, wait several minutes, and skip ahead whenever the commercials come on. You can also fast forward through most commercials on DVR content, and some channels let you skip ads with one click on Roku streaming devices.

We ran into some buffering issues with Philo on the Apple TV we tested, particularly with the channel guide. It happened on different devices in multiple locations, so we’re pretty sure it wasn’t a bandwidth issue. The slow loading wasn’t a dealbreaker, but we can see how channel surfers would be annoyed.

Ability to record: Excellent
The DVR and on-demand experiences with Philo were pretty par for the course in our tests, and Philo recently upgraded its cloud DVR to save recordings for up to a year. We are impressed that you get three extra months to watch your recordings, compared to competitors Hulu + Live TV and YouTube TV, which give you only nine months. Unlimited recordings is also pretty sweet, and we liked Philo’s 72-hour Rewind feature. You can use it to watch almost anything that’s aired in the last 72 hours, even if you forgot to add it to your library before it aired.

To get the most out of Philo, we recommend spending some time in the beginning to find and add your favorite shows. Within a few days, your Saved library will fill up with dozens of episodes to choose from.

Ability to find: Good
When you get to the Home screen on Philo, you’ll find a roundup of trending live and recommended shows, plus top movies and other categories. You can see whether a show is available on demand by clicking through to the episode description or by hovering your mouse over a particular episode, but there’s no way to tell at the series level. However, you can favorite shows at either the episode or series level, and saving a series means all future episodes will be recorded in your Saved library. You can also favorite channels, and that makes them show up first in the channel guide. It’s fairly simple to unfavorite, and the changes appear across devices instantly.

The channel guide itself is less impressive. Channel numbers aren’t listed (just logos) and you have to click into a program to get additional preview info. It works, but there aren’t a lot of bells and whistles to rave about.

Ability to share: Good
Philo offers many of the features you’d expect from a modern live TV streaming service. In our tests, it was easy to create profiles for different viewers, and the DVR libraries and favorites were kept separate. You can add up to 10 profiles and assign each a separate mobile phone number, so different users can sign in using their personal phones. However, there were no parental controls to be found.

You can watch Philo on up to three screens at a time, without a lot of verification or hassle.

DirecTV Stream
Customer experience
4.0
It’s easy to sign up, but hard to cancel

Being a DIRECTV STREAM customer is pretty similar to being a DIRECTV satellite customer, just without the hole in your roof. It’s easy to sign up online (and we recommend it), but packages are very expensive and it’s difficult to cancel. If you do need help, we like that there are both phone and live chat options, but we can’t give the service 100% credit for that because hold times can be several hours long. If you’re used to traditional TV, DIRECTV STREAM has some nice perks. But if you’re used to streaming services, DIRECTV STREAM will feel like a blast from the past.

Visit DIRECTV STREAM's website
or call 1-844-343-6362 for more information on contracts and money-back guarantees.
Go to provider
ESPN Plus
Customer experience
2.5
Lack of transparency and cancelation challenges, but mostly helpful service representatives

The ESPN+ website is overall very usable, but we’d like to see clearer pricing right away. You have to click the tiny print for terms or scroll down to the bottom and open an accordion to find out how much a subscription costs. If you miss these clues, you’ll have to give ESPN+ your email address before you know how much the service even costs.

Getting help is easy—at least, after you scroll to the bottom of the ESPN+ website homepage again. There, you’ll find step-by-step instructions and troubleshooting tips, videos, and contact options—including a live chat option. There’s even an entire section for troubleshooting UFC PPV events—though our biggest takeaway here was to purchase an event on the app at least 30 minutes before the event, or it may not go through the Apple Store or Google Play before the event starts.

Generally, people seem to like ESPN+ customer service representatives. However, many users seem to have trouble canceling their subscriptions, especially if they purchased it through a third party like Apple or Verizon. Some went as far as freezing or canceling a credit card to make the monthly fees stop, but most customers were able to cancel in a few minutes if they used live chat to talk to a representative. As for us, we purchased our subscription through a browser directly on the ESPN+ website and could easily cancel the same way.

Visit ESPN+'s website
or call for more information on contracts and money-back guarantees.
Go to provider
Philo
Customer experience
5.0
Simple, clear, and intuitive options

Philo makes it easy to sign up for the service, easy to sign in on different devices, and easy to cancel if you so choose. It’s also fairly simple to find and understand add-on pricing, and we love that the free trial lasts a full seven days even if you cancel midway through.

If you run into trouble, there’s a nice Help Center, a chat line, or a phone number to call. In this category, we believe Philo’s perfect score is well-deserved.

Visit Philo's website
or call for more information on contracts and money-back guarantees.
Go to provider
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DIRECTV STREAM
0.0
(0)
5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
ESPN+
0.0
(0)
5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Philo
4.4
(5)
5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
J
Jenniferfrom Cincinnati , OH
Philo Customer for 1+ years
Reviewed on: 9/15/2022
The value could be a little less expensive. Philo is the most expensive app I have. I do like all the shows I am able to watch though.
H
Hattiefrom Bellville , TX
Philo Customer for Less than a year
Reviewed on: 9/11/2022
Programs are shown with clarity very nice. Would like to have local channels in package
T
Toshafrom Cincinnati , OH
Philo Customer for 1+ years
Reviewed on: 7/20/2022
It's an affordable service, and one of the cheaper ones. They have a ton of channels for everything you want to watch. It's easy to use. Prefer it over cable or satellite.
C
Camronfrom Port Richey, FL
Philo Customer for 1+ years
Reviewed on: 6/28/2022
The DVR feature works great! I love that I can save movies but not that I can't access all of them all of the time.
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Endnotes and sources
(1) “Network Ratings 2022 Top Channels,” Variety. Accessed 2 February 2023.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.
Endnotes and sources
Endnotes and sources
(1) “Network Ratings 2021 Top Channels.” Variety. Retrieved August 19, 2022.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.