DIRECTV vs. Hawaiian Telcom vs. Spectrum Television plan comparison
Researched by
Reviewed by
We’re committed to transparency. We may earn money when you follow our recommendations, but compensation doesn’t affect our ratings. Learn more.
Staff rating
4.1
Customer rating
3.9
(81)- Plans starting at $48.99
- 350+ channels
Staff rating
3.6
Customer rating
0.0
(0)- Plans starting at $19.99
- 350+ channels
Staff rating
2.8
Customer rating
4.0
(155)- Plans starting at $29.99
- 140+ channels
Check availability
See what providers service your area.
Staff rating
4.1
DIRECTV offers the best of sports and entertainment in HD
DIRECTV is our top choice for regional sports networks and offers channels for every appetite, but watch out for second-rate DVR tech and hidden fees.
What we like
- Exceptional sports lineup
- Crystal clear 4K picture
- Installation included with activation fee
What we dislike
- Prices go up after year two
- Steep early termination costs
- Lots of hidden fees
Savings tip: DIRECTV often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.Check deals
Staff rating
3.6
Hawaiian Telcom offers big value for a small provider but lacks the exciting features of larger competitors
Hawaiian Telcom is a solid choice for TV service for Hawaii residents—with a couple caveats. You have to be on Oahu to get TV service, and there aren’t any standout features to help it rise above competitors DISH and DIRECTV.
What we like
- Reasonable pricing
- Bundles with fast fiber internet
- Large channel selection
What we dislike
- TV only available on Oahu
- DVR lacks storage space
Savings tip: Hawaiian Telcom often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.Check deals
Staff rating
2.8
No contracts and affordable prices
Spectrum TV is good if you’re bundling and on a budget, and we love the $500 contract buyouts. Better yet, Spectrum doesn’t force you into a contract, so you can give the cable TV service a try with relatively little risk. We don’t love the low channel count, and it’s a bummer that you can get 4K programming only if you also have home internet (and upgrade your DVR to an Apple TV box).
What we like
- Simple package options
- No contract to join
- Up to $500 contract buyout if you switch
What we dislike
- Second-year price hikes
- High broadcast fee
- No DVR with basic receiver
Savings tip: Spectrum often has
sign-up promotions
for first-time customers. Call to ask a rep about current deals and discounts.Check deals
Content
5.0
All the channels you could hope for
DIRECTV satellite offers a metric ton of channels, including almost all the most popular networks in the US. It also offers more regional sports networks than any other TV provider, making it one of our top choices for content among all the providers we review.
Local: 4.5/5
Local channels are the heart of a good TV package, and DIRECTV has you covered at every tier. You get access to the big four networks (ABC, CBS, NBC, and FOX) plus a handful of Spanish-language channels. You’ll miss out on a few of the nation’s top 100 picks because they’re only available over the air, but there’s no provider out there that can beat out DIRECTV for local coverage.
Sports: 4.5/5
DIRECTV offers access to every one of the top sports channels out there plus a bunch of regional sports networks, meaning you can catch nearly every game under the sun. We have to say nearly, though, because DIRECTV lost its exclusive contract with NFL Sunday Ticket at the end of 2022. We still think DIRECTV is a stellar choice for sports fans of all kinds, but you’ll have to add the Sunday Ticket channel from YouTube TV if you want every out-of-market game. Pricing starts at $349 per season for YouTube TV subscribers and $449 for just the premium channel.
More Resources:
Family and education: 5/5
When it comes to shows for kids and families, you can’t do better than DIRECTV. You get access to all the heavy hitters, from Disney Jr. to PBS and National Geographic. There’s also PBS, Cartoon Network, and plenty of shows and movies to choose from.
News and politics: 5/5
Like with sports, DIRECTV offers almost all the news and analysis you could hope for. You get local, national, and international coverage plus commentary from both sides of the aisle.
Entertainment and lifestyle: 4.5/5
DIRECTV offers all the movies, reality shows, home improvement series, and true crime channels you can think of. At its top tier, you even get premium channels like HBO, Showtime, and STARZ. When you want everything under the sun with just one package price, DIRECTV is a fantastic option.
Local news, sports, and entertainment channels vary based on your location. Check out
DIRECTV channel offerings
in your area.View plans
Content
3.5
A well-rounded channel lineup with great family-friendly content
Hawaiian’s best content is its family-friendly channels. You’ll also get some decent sports content and news content, but its international content is what stands out most.
Local: 3/5
Hawaiian has about half the local channels you’d expect. You’ll get the big ones like ABC, CBS, The CW, FOX, NBC, and PBS, but you won’t get any Spanish-language locals.
Sports: 3.5/5
Hawaiian Telcom offers a pretty standard sports channel selection. You get the usual ESPN, FS1, NFL Network, and other common channels, but not MotorTrend or NBA TV. That said, we think most sports fans will be able to find something to watch here.
More Resources:
Family and education: 4/5
If you have kiddos (or just love cartoons and educational content yourself), Hawaiian Telcom is a great provider. It has more family-friendly channels than most TV providers, including Discovery Channel, Animal Planet, both Nat Geos, Nickelodeon and Nick Jr., and Disney and Disney Junior. History and science lovers will be satiated, too. But you might miss Cartoon Network and Family Entertainment TV.
News and politics: 3/5
You’ll get most of the news coverage you want, including CNN, MSNBC, CNBC, and Fox News. But if you want Newsmax, the Weather Channel, or Spanish-language news, you’re out of luck. We also love how much international content you get, especially channels from Japan, Korea, and the Philippines.
Entertainment and lifestyle: 3.5/5
Whether you like movies, prime-time programming, reality shows, or cooking, Hawaiian has some channels for you. But you won’t get everything. You’ll get Comedy Central but not Laff, for example, and Grit but not INSP. But we think most households will be mostly happy with the lineup.
Local news, sports, and entertainment channels vary based on your location. Check out
Hawaiian Telcom channel offerings
in your area.View plans
Content
3.5
You’ll pay extra for premium sports and entertainment
Spectrum TV is a good choice for basic TV viewing on a budget, especially if you bundle with home internet. You get more than 125 channels with TV SELECT and more than 140 channels on MI PLAN LATINO, but those are your only package options. Your exact channel lineup depends on where you live (and some areas even have unique package options), so enter your address and check the channel guide as you decide.
Local: 4/5
Spectrum does a great job of providing local channels throughout the hundreds of markets it covers. You get the big four—NBC, ABC, CBS, and FOX—plus The CW and Spanish-language channels. You’ll miss out on a few smaller local networks in some areas, such as Antenna TV and Estrella TV, but we have no major complaints.
Sports: 3/5
Spectrum TV is only passable when it comes to sports. You’ll get national games on the local networks and coverage from networks like TNT and FS1, but you’ll have to pay extra for goodies like MLB Extra Innings, NHL Center Ice, and the ESPN College Extra. You may be eligible for various regional sports networks, but they almost always cost extra. The sports pack is a breezy $6 per month, which isn’t bad, but we’d still prefer the channels be in the standard package.
More Resources:
Family and education: 3/5
Spectrum TV also earns a passing grade for kids shows, but it’s nothing to write home. You won’t get Disney Jr., Nat Geo Wild, Cartoon Network, or Nick Jr., unfortunately. Smithsonian’s out, too, and Science (you can get some of these with the Entertainment View add-on, but it costs $12 extra each month). You do get PBS, though, plus the regular Disney channel, Family Entertainment TV (FETV), and Discovery. It’s not great, but it’s not awful either.
News and politics: 4.5/5
Spectrum doesn’t offer the hotly debated Newsmax channel at its base price, but it has almost everything else news junkies crave. You get national networks CNN, MSNBC, and Fox News, plus all the news that comes with local channels. If your primary reason to pay for live TV is to stay up to date, we think you’ll be pretty happy with what Spectrum has to offer.
Entertainment and lifestyle: 3.5/5
Spectrum TV’s lineup for movies, home improvement shows, reality TV, and true crime is just OK. You’ll have to pay extra for HBO, SHOWTIME, STARZ, and CINEMAX, or for an Entertainment View add-on that includes NFL Network, OWN, and the Cooking Channel. That said, you get channels like Investigation Discovery (ID), TLC, Hallmark, and INSP with the regular package price. You can’t get Ion or Ion Mystery either way, which is a bummer, but there are still hundreds of channels to choose from.
Local news, sports, and entertainment channels vary based on your location. Check out
Spectrum channel offerings
in your area.View plans
Value
4.5
Phenomenal lineup of channels and games, but watch for hidden fees
DIRECTV’s satellite service is a solid choice for viewers who don’t have access to cable TV or fast internet, and it has all the most popular channels, plus access to more regional sports networks than any other provider. However, its high prices and required two-year contract make it a poor fit for budget-conscious shoppers.
With DIRECTV’S top offering, PREMIER, you get more than 340 channels. That’s more channels than you can get through most other cable or satellite services and more channels per dollar. You might not care about all the channels—specifically the music and advertising ones—but there’s sure to be something for everyone. You’ll pay extra for sports add-ons, but prices for these extras are on par with the competition.
Get the best value by speaking directly with a sales rep at 1-877-638-2235 or check your address at
DIRECTV's website.
Check address
Value
4.5
Solid value for a small provider
For a small local TV provider, Hawaiian Telcom offers a really great value. The channel count is quite high, with some plans offering 395+ channels. Best of all, you can bundle both TV and internet together for well under $100 per month, depending on the specific plan details. Compared to some other providers, that’s a steal—particularly regional providers, which tend to charge more than major national brands like Xfinity.
Get the best value by speaking directly with a sales rep at 1-844-716-2785 or check your address at
Hawaiian Telcom's website.
Check address
Value
3.5
Good starting prices, but extras add up quickly
The two package options from Spectrum TV are pretty decent when it comes to channel per dollar, and you get all but one of America’s top 100 channels. (1) You’ll need add-ons for international programming, premium sports, and premium education and entertainment, but the cost is about average compared to other providers we review.
You’ll have to pay even more for your cable boxes and DVRs. Plus, there’s virtually no way out of a local broadcast fee, which tops out at more than $20 per month. Worst of all, that low base price will increase in the range of $20–$30 per month after your first 24 months. Competing services have much bigger second-year price jumps (we’re looking at you, DIRECTV and Astound TV), but we still wish Spectrum would end the practice.
Get the best value by speaking directly with a sales rep at 1-866-460-1117 or check your address at
Spectrum's website.
Check address
Equipment and features
4.0
Genie HD DVR can record five shows at once
DIRECTV offers one of the best day-to-day viewing experiences available from any live TV service, and its picture quality is hard to beat.
Ability to watch: Great
Watching DIRECTV is a pleasure, whether you’re watching from your couch or catching up on your DVR shows from bed. The companion app is also easy to use, and it lets you watch from all the top streaming devices, including Apple TV and Roku.
DIRECTV reports 99% signal reliability (virtually the same as DISH), but if you live in an area with a lot of storms or other interference, it’s possible for your signal to drop out. If that happens, you can still access your DVR, find on-demand content, or stream online. You can also stream away from home using the DIRECTV app on your iPhone or Android.
Ability to record: Great
DIRECTV’s Genie HD DVR receiver is everything you’d expect from a premium cable TV or satellite service. We like how easy it is to find shows you’ve saved to your DVR or bookmarked, and the on-demand library is solid. Your Genie can record five channels at once and store up to 200 hours of HD content. That’s not quite as many channels as with the latest DISH Hopper 3 DVR, and you also get less storage capacity than with almost any live TV streaming service we tested. But unless you need to record a ton of content or several channels at once, DIRECTV’s tech should be adequate.
Rental of your first Genie HD DVR receiver is included with your subscription, but you may have to pay up to $25 every month to use the HD DVR. You will also be charged $7 per month (plus activation fees) to rent additional mini receivers or to upgrade to the wireless version of the Genie HD DVR.
Ability to find: Great
DIRECTV has done a stellar job with its channel guide, making it easy to find your shows in a variety of ways. You can sort the channels in a few ways, choose favorites, or browse by category. You can also select favorites for quick access.
The included backlit remote comes with all the controls you expect for finding, recording, and selecting channels. It doesn’t come standard with voice control, but it’s possible to set that up if you have one of Amazon’s Alexa devices. You also won’t be able to watch streaming services like Netflix and Hulu on your Genie, but that comes standard with DISH.
Features and equipment may vary based on package. Visit
DIRECTV's website
or call 1-877-638-2235 for more information.Equipment and features
2.5
Hawaiian Telcom is light on the features but covers the basics well enough
Hawaiian's equipment covers all the basics and provides a decent experience, but it doesn't offer any exceptional features.
Ability to watch: Fine
Hawaiian Telcom equipment is pretty standard. You’ll pay around $9 per month for every cable box you rent. It also offers the usual selection of TV apps (for watching content and managing your DVR on the go), TV Everywhere support (for streaming your favorite shows wherever you are), and on-demand programming.
Ability to record: Fine
The DVR is fairly average—you can watch and record up to six shows at once, and then manage your recordings online or on your smartphone with an app. Unfortunately, it can only store up to 130 hours of HD content, which is far less than the best DVRs on the market.
Ability to find: Good
Hawaiian Telcom doesn’t have a voice remote to help you find your shows, but otherwise the interface is pretty good. You can sort your recorded shows by date, by channel, or alphabetically, for example. Parental controls are easy to set up and you can block content by channel or rating.
Features and equipment may vary based on package. Visit
Hawaiian Telcom's website
or call 1-844-716-2785 for more information.Equipment and features
2.5
Bare bones but nice for budget viewers, especially with bundling
The daily Spectrum TV experience isn't as good as what you may find with other cable competitors, and it's quite a bit worse than you would get with a satellite TV provider. It all works, but it's not the top of the line.
Ability to watch: Good
Spectrum TV uses HD receivers from a handful of companies, but none are very impressive and there’s no way to control which one you receive. The no-frills remote has controls for channels, a TV guide, and your DVR (if you pay extra for the service). It’s functional, but there’s no voice remote or way to watch in 4K unless you have an Apple TV (or buy one from Spectrum).
Ability to record: Fine
Spectrum’s DVR options are not nearly as good as the DVR setups you’ll get with satellite TV providers, and it falls short compared to other cable providers, too. Rather than create its own high-tech DVR, Spectrum offers a payment plan for a 4K Apple TV that’s preloaded with the Spectrum TV app. You can also use your own Apple TV or buy theirs up front, but the Apple TV option requires internet access.
It’s the best way to access 4K programming with Spectrum, but it ends up being a little more expensive than the competition’s top-of-the-line DVRs. If you end service before you pay your Apple TV off, you’ll be charged the complete price for the device. It’s not a bad deal if you’re already in the Apple ecosystem and have multiple streaming services in addition to cable TV, but it’s not a huge value add for a lot of users.
That aside, we like that you can record from either your regular set-top box or the highly rated mobile app, and it’s easy to see how much storage capacity you have left. You top out at just about 100 hours of HD storage, though, so keep an eye on that library and make sure to delete anything you don’t need.
Ability to find: Fine
You don’t get a voice remote with the standard Spectrum TV equipment, but you do get channel buttons, and we like that you can see both channel numbers and icons from the home screen. We gotta say, though, the Spectrum system for showing which channels are free, which are blocked, and which you have to pay extra for takes some getting used to.
There are workarounds so you see only channels you’re subscribed to and even a way to hide adult-themed shows from the guide, but we wish it were a little more intuitive. Lucky for you, this guide from Spectrum can help you get oriented.
Features and equipment may vary based on package. Visit
Spectrum's website
or call 1-866-460-1117 for more information.Customer experience
3.0
Nasty hidden fees and so-so support
DIRECTV has some factors that make the customer experience great, but others that we find almost unacceptable. You get free professional installation if you sign a 2-year contract, for example, but there’s a weird $20 activation fee. DISH also includes installation at no extra cost, but traditional cable TV providers can charge $50–$100 or more, even if you do the work yourself.
Included installation is a big benefit, but you’ll pay for it in the long-run over the course of your 2-year commitment. Plus, there are massive cancelation fees of nearly $20 per month remaining on your contract if you want to get out early. There are other fees to watch out for, too. Check the fee schedule from DIRECTV for a complete breakdown.
If you need to contact customer service, your experience will be about average among TV providers we reviewed. You’ll find a lot of complaints in online reviews, but that’s pretty par for the course.
Visit DIRECTV's website
or call 1-877-638-2235 for more information on contracts and money-back guarantees.Go to provider
Customer experience
4.0
Better customer experience than most providers
Hawaiian Telcom customers seem pretty happy with their service. The website has a great support section with lots of troubleshooting help, and live chat and 24-hour phone help are also available. We don’t love how many equipment fees aren’t included in advertised prices, but at least they show up before you enter your payment details.
Installation itself is pretty standard, and the process is relatively straightforward. There’s a one-time activation fee of $34.99, but you may be able to waive it by activating online.
Visit Hawaiian Telcom's website
or call 1-844-716-2785 for more information on contracts and money-back guarantees.Go to provider
Customer experience
2.0
Plenty of room for improvement
Spectrum leaves a lot to be desired when it comes to how it treats its customers. Starting with installation, you can do it yourself for free if you have had the service at your address before, but there’s an unusual $25 activation fee no matter what. If you need a pro install, you may be charged up to $50, but the company doesn’t list those fees publicly. Either way, you have to pay for your first set-top box, you can’t choose which DVR equipment you get, and you have to pay hefty fees for local broadcast stations and premium channels.
If you have trouble, you’ll need to contact customer service. We like the online help guide and 24/7 chat option, but the service overall scores worse than average among TV providers. (2)
You won’t see promotional pricing on any of the premium channels like you will with the competition, but we aren’t mad about it. Those promotions mostly amount to hidden charges a few months into the contract, and we applaud Spectrum for being more straightforward.
Read our expert guides to learn more about how to watch MLB, how to watch the NFL, and the top cheap providers we tested.
Visit Spectrum's website
or call 1-866-460-1117 for more information on contracts and money-back guarantees.Go to provider
Made up your mind?
Find out what providers are available near you.
DIRECTV
3.9
(81)5 Star
35%
4 Star
40%
3 Star
16%
2 Star
7%
1 Star
2%
L
Larryfrom Rancho Palos Verdes, CA
DIRECTV Customer for 4+ years
Reviewed on: 7/17/2022
I get what pay for - literally.
R
Richardfrom Nebo, NC
DIRECTV Customer for 8+ years
Reviewed on: 7/12/2022
good service cost is little high
W
Williamfrom Sylvania, GA
DIRECTV Customer for 4+ years
Reviewed on: 7/2/2022
THE SIGNAL DOES NOT HOLD UP DURING BAD WEATHER
I
Isabellafrom Centreville, AL
DIRECTV Customer for 8+ years
Reviewed on: 6/28/2022
cost too much for the value of the programing
Hawaiian Telcom
0.0
(0)5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Spectrum
4.0
(155)5 Star
40%
4 Star
33%
3 Star
21%
2 Star
3%
1 Star
3%
R
Robertfrom Warren, OH
Spectrum Customer for 1+ years
Reviewed on: 7/16/2022
It is adequate...not great and not bad...As good as most of the suppliers out there.
C
Charlesfrom Red Springs, NC
Spectrum Customer for 4+ years
Reviewed on: 7/15/2022
They are the only provided in this area. I wish they would lower their prices.
S
Samfrom Treasure Island , FL
Spectrum Customer for 1+ years
Reviewed on: 6/24/2022
I think i like it. It's nice to watch live TV. I dont use it a lot now that hulu exists. I might stop using it.
B
Brucefrom Kissimmee, FL
Spectrum Customer for 4+ years
Reviewed on: 6/19/2022
The price is best compared to the others
Providers near you
See all options in your area within seconds.
Endnotes and sources
As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.
Endnotes and sources
Endnotes and sources
- “Most-Watched Television Networks: Ranking 2022’s Winners and Losers,” Variety. Accessed 6 March 2023.
- “DISH Receives J.D. Power National TV Satisfaction Award for Fifth Consecutive Year,” J.D. Power. Accessed 6 March 2023.
As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.
© 2023 Switchful. All rights reserved.