DISH offers a sweet three-year price guarantee and one of the best DVRs available, but picture quality is unreliable, and you’ll miss out on regional sports networks.
Hargray offers solid TV features and fast internet, but it’s expensive for what you get. On top of that, it competes against Xfinity and DIRECTV, both of which offer outstanding service. This makes Hargray a tough sell—unless you just don’t have any other options.
Mediacom offers a decent value in TV, but it’s far from perfect. First, you must bundle it with internet—standalone TV isn’t available. A thin sports selection and lots of fees also hurt. That said, Mediacom internet isn’t bad, so if you’re going with that, it probably makes sense to go with Mediacom TV, too.
DISH Network offers more than 250 channels on its top tier—it’s a ton of content, and includes almost all the most popular channels out there. (1) There’s a lot of filler in the form of shopping and music channels, but you also get an excellent selection of shows and games for the whole family.
Local: 4/5
You can catch most of your local and national network channels with DISH, and that means local news, local sports, national sports, and top syndicated shows. There is a local channels fee on top of your regular bill, but you can get out of it by buying an antenna instead.
Sports: 4/5
You can watch games and matches for almost any sport with DISH, plus sports analysis and game highlights on channels like NFL Network and MLB Network. There are no regional sports networks, though, and no way to watch every out-of-market NFL game like you can with Youtube TV’s NFL Sunday Ticket. We still recommend it for most fans, but there’s a chance you won’t be able to find all your team’s games.
Family and education: 4.5/5
If you have kiddos in the house, or even if you’re just very interested in educational content, DISH has you covered. Even on the lower-priced tiers, you get PBS, Animal Planet, Cartoon Network, Disney, and the History channel.
News and politics: 4.5/5
DISH doesn’t have every single news channel out there, but it has all the most popular networks plus plenty of local and international news. You get Fox News, MSNBC, Vice, BBC America, and even Newsmax and Freeform. News junkies rejoice!
Entertainment and lifestyle: 4/5
If you’re into Blockbuster movies, home improvement, reality TV, and true crime, you’ll love what DISH has to offer. You will have to pay extra for premium channels like SHOWTIME and HBO, which is a bummer, but paying for just the premium package still gets you more than you could ever watch.
Hargray’s strengths are its news and sports channels, but it also has decent local channels, family-friendly channels, and entertainment channels. However, its Spanish-language options are lacking, so if you have a Spanish-speaker in your family, consider a different provider instead.
Local: 3/5
While the number of locals can vary from area to area, Hargray offers almost all of the English-language locals, including ABC, CBS, NBC, and FOX. But if you’re looking for Spanish-language local channels, you’ll probably be disappointed.
Sports: 3.5/5
While Hargray has only about half of the most popular sports channels, it makes up for that somewhat by going above and beyond with its breadth of ESPN channels, outdoor channels, and regional sports networks.
More Resources:
Family and education: 3/5
Hargray has about half of the most popular family and educational channels, including both Nat Geos, Discovery and Investigation Discovery, and Disney and Disney Junior. But it’s lacking Nickelodeon, Nick Jr., TV Land, and some others.
News and politics: 4/5
Hargray has nearly all of the most popular news and political channels. However, if you’re looking for extras—like financial or international news—this might not be the provider for you.
Entertainment and lifestyle: 3/5
Hargray has more than half of the most popular entertainment and lifestyle channels, including HGTV, the Hallmark channels, TLC, and TNT. But it’s missing Bravo, BET, CMT, MTV, and Comedy Central.
Mediacom offers pretty standard fare to its TV customers. It's not wonderful, but it isn't horrible either. Depending on your chosen package, you get 50+, 125+, or 170+ channels, along with internet speeds up to 1 Gbps. The channel selection is good, with popular networks available. Channel selection varies quite a bit based on where you live.
Local: 3.5/5
While your exact channel lineup depends on your exact address, Mediacom does a decent job of providing local channels in most of the markets it serves. You can get your standard CBS, NBC, ABC, and FOX channels at the lowest package price, and often a handful of other local options like PBS and Antenna TV (but not Telemundo and Estrella). For local news, sports, and network TV in English, Mediacom is a decent option.
Sports: 2.5/5
We don’t usually recommend Mediacom TV for households that watch a lot of sports. While you can get Fox Sports 1 and TNT plus your local channels for some pro games, the Golf Channel and NFL Networks are available only as add-ons and there’s no MLB coverage available at all. You'll need the third tier for ESPN, TUDN, and most regional sports networks.
More Resources:
Family and education: 3.5/5
It’s possible to get a great selection of family and educational shows from Mediacom TV, but some of the best options aren’t available in any package tier. Instead, for channels like Smithsonian, Science, Nat Geo Wild, and the Cooking Channel, you have to pay extra every month for the “Kids and Variety Digital Pak.” It’s unusual to have to pay extra for family-friendly shows that come standard with most cable TV competitors.
News and politics: 4/5
Mediacom has a lot to offer when it comes to news, but it's not available in the basic package. At the second tier, you get CNN and Fox News, but you have to bump up to the third tier for MSNBC, Newsmax, CNBC, and Fox Business. If you go with the “Sports & Information Digital Pak,” you can also catch Cheddar News, BBC News, Bloomberg, and China Global Television Network.
Entertainment and lifestyle 3.5/5
From blockbuster movies to reality TV and travel shows, Mediacom has a lot of the most popular channels available. The only caveats are that you may have to pay add-on prices for channels like HBO and Reelz, and these prices tend to be more expensive than what you would find with national cable TV competitors. The premium channels are also usually more expensive than going with streaming services from each brand name.
DISH stands out in the satellite TV space for its straightforward billing and three-year price guarantee for new customers. The basic package starts at about the same price as DIRECTV’s lowest-tier package, but premium packages cost a lot less. You’ll pay a little less for cable TV compared to DISH in many parts of the country, but things like competition between carriers and available technologies lead to big geographic differences.
DISH has a lot to offer casual viewers, but you won’t have access to NFL SUNDAY TICKET like you would with YouTube TV or any 24/7 channels in 4K resolution like you would with DIRECTV. There might be occasional problems with the picture quality for live sports, but those issues are rare for movies and most TV shows. Compared to cable TV, DISH usually offers better picture quality and many more channels.
While DISH is a lot more straightforward than DIRECTV, there are a few fees that can sneak up on you, including a local broadcast fee. You can get out of that fee by finding another way to watch local channels, but be sure to read your bill carefully each month.
Hargray service falls a bit short in the value department. Packages start low, at around $30 per month, but this is just for basic cable. To get a decent channel count, you’ll need to pay more than $100 per month—and even then, the channel selection is mediocre. You’ll get the basics covered, along with more than half of the more popular channels, like ESPN, Fox Sports, and the Disney Channel, but we wish there was more for the money here.
The bundle situation is a little better, but not much. There’s just no way around it—if you want a decent channel count and respectable internet speed, you’ll have to pay a premium with Hargray.
Mediacom offers reasonable value to TV customers. It’s not the most affordable TV provider and doesn’t offer the highest channel count or fastest internet speeds, but it’s also not outrageously expensive. It’s just…reasonable. The average price per channel is a little higher than most, and the company offers about two-thirds of the nation’s top 100 channels, which is a little worse than average.
It’s worth noting that Mediacom does not offer a standalone TV service. That means you have to pay for Mediacom internet if you want Mediacom TV, with plans (which go up after the first year) starting at $69 per month. There’s also a modem fee, a broadcast fee, and a regional sports fee to worry about. In our tests, the average monthly bill was about $50 more than the original quoted price.
DISH is a great way to enjoy all TV has to offer, from picture quality to recording capability and watching on-demand.
Ability to watch: Great
As one of the two big satellite TV providers out there, DISH offers fantastic picture quality and a fantastic viewing platform. It also has a highly rated mobile app, making it easy to watch your shows and channels on the go. You can connect on smartphones, tablets and computers, or your Apple TV.
You can pay extra for DISH Outdoors, a portable satellite antenna and receiver system you can mount on your truck or RV. If you already have DISH at home, the Outdoors setup doesn’t cost much more, making it a great option for camping or tailgate parties.
Ability to record: Excellent
DISH Hopper DVRs are fantastic, and they easily outshine the competition. The Hopper 2 is the standard model and comes with voice control, a Netflix app, and internal Wi-Fi. The Hopper Plus, released in 2022, is an add-on streaming box that lets you add thousands of streaming apps. With DIRECTV’s set top box, you miss out on the apps.
If you upgrade to the Hopper 3 or Hopper Plus with DISH, you’ll pay about $5 more each month. But you get a whole lot for the money. The super-powered DVRs can record up to 16 shows or games at once and save 500 hours of HD recordings. Plus, they're 4K-enabled and beam your DVR content straight to your smartphone or additional set-top boxes around the house so you can watch from anywhere. It also comes with more streaming apps than the basic version, plus built-in Bluetooth so you can watch with earbuds.
The Hopper 3 and Hopper Plus are extraordinarily powerful, but you won’t be able to use all the extra features if you don’t have high-speed internet. If you do, and you want to catch a metric ton of games and shows on your schedule, we think the extra monthly cost is worth it.
If you want to skip the Hoppers and Joeys altogether, you’ll need the Wally receiver and your own hard drive for recording shows. DIY DVR with DISH isn’t worth the hassle for most folks, but it is an option if you're tech-savvy and already own the equipment.
Ability to find: Excellent
There’s a ton of content to love on DISH, and the interface makes it easy to find just what you need. You can control the remote with your voice or easy-to-use channel buttons, and the previews and descriptions show right up top. DISH is TV for people who love live TV, and it shows in the interface.
Watching TV with Hargray is a decent experience. Its greatest downfall is its disappointing DVR features, but we'd also like to see Hargray offer a voice remote to make it easy to find shows if you don't have Google Home or Alexa.
Ability to watch: Great
Hargray’s equipment is surprisingly solid for a regional provider. TV boxes are inexpensive at just $8, but your first one isn’t free like with a lot of other providers. Hargray also has an app you can use to watch shows on the go.
Ability to record: Bad
There’s a steep monthly DVR charge, and you get just 50 hours of DVR storage (less if you record in HD). The good news is, if you try to catch a show within 24 hours of it airing, you can watch it without recording it. When you do record, you can capture up to six shows simultaneously.
Ability to find: Good
Hargray doesn’t provide a voice-control remote, but if you have Google Home or Alexa, you can use them to find shows and channels. Hargray's parental controls are also decent. You can block content by channel and rating, but you’ll have to do so on each device your kids use. And the only way to block previews and descriptions in the channel guide is to block entire channels—you can’t block them based on rating level.
The everyday experience with Mediacom TV is about average compared to other TV services we review. We like the familiarity of the TiVo system, just wish it cost less every month.
Ability to watch: Great
Watching shows and games on Mediacom TV is a pretty standard experience. You can channel surf, record to DVR, and catch a lot of shows and games in HD. It’s easy to see what’s coming up next without leaving your current show, and we like how the set-top box learns what you like and changes its suggestions at different times of day. You can even use your login on different platforms with the Mediacom TV Everywhere service or watch from your mobile phone on Mediacom’s Xtream mobile app.
Ability to record: Great
Remember TiVo? Well, it lives on with Mediacom as the provider’s DVR of choice. Mediacom subscribers get a TiVo DVR box that can record up to 150 hours of HD content (or 1,000 hours of standard definition), which should be plenty for most users.
We particularly like bonus features like QuickMode, which lets you speed up live TV by 30%. It means you can easily get caught up if you start a show or game late. Monthly DVR access fees are pricey and you can’t upgrade your DVR, but once you get the DVR set up and start using it, we think you’ll be pleased with the experience.
Ability to find: Great
From the TV guide on your screen to your Xtream remote, Mediacom makes it easy to find what you’re looking for. We particularly like the voice remote, which lets you ask for a specific show, genre, or channel. It even works with your DVR library and separate streaming apps (but a few extra steps may be required). Parental controls are pretty standard and seem to work well. We only wish the mobile app were more highly rated.
DISH has been ranked as the #1 traditional TV provider for customer service in the US, and we think the honor is well-earned. (2) New customers get a three-year price guarantee, and installation is included (as long as you can pass a required credit check). Some competing cable companies charge closer to $100 for installation, so it’s nice to see both top satellite providers—DISH and DIRECTV—cover the initial setup.
There’s also an option for people who don’t want the contract: Flex TV. You have to buy your DVR outright and pay for the installation out-of-pocket, but you can skip the credit check and pay for TV month to month.
Either way, you’ll benefit from fewer junk fees than the competition and multiple ways to get in touch. It’s worth noting that DISH got hacked in early 2023 and it left customers without service for several days, but we think it was a one-time problem and don’t expect similar outages in the future.
Hargray provides a decent customer experience with 24/7 phone support and live chat, but self-help troubleshooting content on its website is hard to search. First-hand customer reviews about Hargray’s TV service are hard to find, but internet customers seem to have a great experience overall.
Installation is less exciting. The provider charges a flat installation fee of $50, which isn’t terrible. However, there’s also a $99 activation fee, and the two together make the installation one of the most expensive we’ve seen.
Installation of your new Mediacom service will cost at least $35, and there’s no option to self-install. This fee can sometimes be waived with certain promotions, and we highly recommend hunting one down or discussing it with your sales rep. There’s also a $10 activation fee that’ll show up on your first bill.
The first TiVo DVR is included in your monthly price, but you'll have to pay at least $15 per month to use it. Additional boxes cost about $9 per month. Finally, since you have to bundle with internet, you’ll be on the hook for a $14 modem fee each month, plus broadcast and sports surcharges. There’s also a standard $10 monthly fee for an eero Wi-Fi router system, but you might be able to get it free with certain promotions.
There are also contracts to worry about, and they can be for 12, 24, or 36 months. Depending on how many months left in your contract, you could be charged up to $240 if you quit early.
The upsides are that Mediacom is available where a lot of other providers aren’t, and customer service scores are about average among cable TV providers.