DISH offers a sweet three-year price guarantee and one of the best DVRs available, but picture quality is unreliable, and you’ll miss out on regional sports networks.
Hawaiian Telcom is a solid choice for TV service for Hawaii residents—with a couple caveats. You have to be on Oahu to get TV service, and there aren’t any standout features to help it rise above competitors DISH and DIRECTV.
Spectrum TV is good if you’re bundling and on a budget, and we love the $500 contract buyouts. Better yet, Spectrum doesn’t force you into a contract, so you can give the cable TV service a try with relatively little risk. We don’t love the low channel count, and it’s a bummer that you can get 4K programming only if you also have home internet (and upgrade your DVR to an Apple TV box).
DISH Network offers more than 250 channels on its top tier—it’s a ton of content, and includes almost all the most popular channels out there. (1) There’s a lot of filler in the form of shopping and music channels, but you also get an excellent selection of shows and games for the whole family.
Local: 4/5
You can catch most of your local and national network channels with DISH, and that means local news, local sports, national sports, and top syndicated shows. There is a local channels fee on top of your regular bill, but you can get out of it by buying an antenna instead.
Sports: 4/5
You can watch games and matches for almost any sport with DISH, plus sports analysis and game highlights on channels like NFL Network and MLB Network. There are no regional sports networks, though, and no way to watch every out-of-market NFL game like you can with Youtube TV’s NFL Sunday Ticket. We still recommend it for most fans, but there’s a chance you won’t be able to find all your team’s games.
Family and education: 4.5/5
If you have kiddos in the house, or even if you’re just very interested in educational content, DISH has you covered. Even on the lower-priced tiers, you get PBS, Animal Planet, Cartoon Network, Disney, and the History channel.
News and politics: 4.5/5
DISH doesn’t have every single news channel out there, but it has all the most popular networks plus plenty of local and international news. You get Fox News, MSNBC, Vice, BBC America, and even Newsmax and Freeform. News junkies rejoice!
Entertainment and lifestyle: 4/5
If you’re into Blockbuster movies, home improvement, reality TV, and true crime, you’ll love what DISH has to offer. You will have to pay extra for premium channels like SHOWTIME and HBO, which is a bummer, but paying for just the premium package still gets you more than you could ever watch.
Hawaiian’s best content is its family-friendly channels. You’ll also get some decent sports content and news content, but its international content is what stands out most.
Local: 3/5
Hawaiian has about half the local channels you’d expect. You’ll get the big ones like ABC, CBS, The CW, FOX, NBC, and PBS, but you won’t get any Spanish-language locals.
Sports: 3.5/5
Hawaiian Telcom offers a pretty standard sports channel selection. You get the usual ESPN, FS1, NFL Network, and other common channels, but not MotorTrend or NBA TV. That said, we think most sports fans will be able to find something to watch here.
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Family and education: 4/5
If you have kiddos (or just love cartoons and educational content yourself), Hawaiian Telcom is a great provider. It has more family-friendly channels than most TV providers, including Discovery Channel, Animal Planet, both Nat Geos, Nickelodeon and Nick Jr., and Disney and Disney Junior. History and science lovers will be satiated, too. But you might miss Cartoon Network and Family Entertainment TV.
News and politics: 3/5
You’ll get most of the news coverage you want, including CNN, MSNBC, CNBC, and Fox News. But if you want Newsmax, the Weather Channel, or Spanish-language news, you’re out of luck. We also love how much international content you get, especially channels from Japan, Korea, and the Philippines.
Entertainment and lifestyle: 3.5/5
Whether you like movies, prime-time programming, reality shows, or cooking, Hawaiian has some channels for you. But you won’t get everything. You’ll get Comedy Central but not Laff, for example, and Grit but not INSP. But we think most households will be mostly happy with the lineup.
Spectrum TV is a good choice for basic TV viewing on a budget, especially if you bundle with home internet. You get more than 125 channels with TV SELECT and more than 140 channels on MI PLAN LATINO, but those are your only package options. Your exact channel lineup depends on where you live (and some areas even have unique package options), so enter your address and check the channel guide as you decide.
Local: 4/5
Spectrum does a great job of providing local channels throughout the hundreds of markets it covers. You get the big four—NBC, ABC, CBS, and FOX—plus The CW and Spanish-language channels. You’ll miss out on a few smaller local networks in some areas, such as Antenna TV and Estrella TV, but we have no major complaints.
Sports: 3/5
Spectrum TV is only passable when it comes to sports. You’ll get national games on the local networks and coverage from networks like TNT and FS1, but you’ll have to pay extra for goodies like MLB Extra Innings, NHL Center Ice, and the ESPN College Extra. You may be eligible for various regional sports networks, but they almost always cost extra. The sports pack is a breezy $6 per month, which isn’t bad, but we’d still prefer the channels be in the standard package.
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Family and education: 3/5
Spectrum TV also earns a passing grade for kids shows, but it’s nothing to write home. You won’t get Disney Jr., Nat Geo Wild, Cartoon Network, or Nick Jr., unfortunately. Smithsonian’s out, too, and Science (you can get some of these with the Entertainment View add-on, but it costs $12 extra each month). You do get PBS, though, plus the regular Disney channel, Family Entertainment TV (FETV), and Discovery. It’s not great, but it’s not awful either.
News and politics: 4.5/5
Spectrum doesn’t offer the hotly debated Newsmax channel at its base price, but it has almost everything else news junkies crave. You get national networks CNN, MSNBC, and Fox News, plus all the news that comes with local channels. If your primary reason to pay for live TV is to stay up to date, we think you’ll be pretty happy with what Spectrum has to offer.
Entertainment and lifestyle: 3.5/5
Spectrum TV’s lineup for movies, home improvement shows, reality TV, and true crime is just OK. You’ll have to pay extra for HBO, SHOWTIME, STARZ, and CINEMAX, or for an Entertainment View add-on that includes NFL Network, OWN, and the Cooking Channel. That said, you get channels like Investigation Discovery (ID), TLC, Hallmark, and INSP with the regular package price. You can’t get Ion or Ion Mystery either way, which is a bummer, but there are still hundreds of channels to choose from.
DISH stands out in the satellite TV space for its straightforward billing and three-year price guarantee for new customers. The basic package starts at about the same price as DIRECTV’s lowest-tier package, but premium packages cost a lot less. You’ll pay a little less for cable TV compared to DISH in many parts of the country, but things like competition between carriers and available technologies lead to big geographic differences.
DISH has a lot to offer casual viewers, but you won’t have access to NFL SUNDAY TICKET like you would with YouTube TV or any 24/7 channels in 4K resolution like you would with DIRECTV. There might be occasional problems with the picture quality for live sports, but those issues are rare for movies and most TV shows. Compared to cable TV, DISH usually offers better picture quality and many more channels.
While DISH is a lot more straightforward than DIRECTV, there are a few fees that can sneak up on you, including a local broadcast fee. You can get out of that fee by finding another way to watch local channels, but be sure to read your bill carefully each month.
For a small local TV provider, Hawaiian Telcom offers a really great value. The channel count is quite high, with some plans offering 395+ channels. Best of all, you can bundle both TV and internet together for well under $100 per month, depending on the specific plan details. Compared to some other providers, that’s a steal—particularly regional providers, which tend to charge more than major national brands like Xfinity.
The two package options from Spectrum TV are pretty decent when it comes to channel per dollar, and you get all but one of America’s top 100 channels. (1) You’ll need add-ons for international programming, premium sports, and premium education and entertainment, but the cost is about average compared to other providers we review.
You’ll have to pay even more for your cable boxes and DVRs. Plus, there’s virtually no way out of a local broadcast fee, which tops out at more than $20 per month. Worst of all, that low base price will increase in the range of $20–$30 per month after your first 24 months. Competing services have much bigger second-year price jumps (we’re looking at you, DIRECTV and Astound TV), but we still wish Spectrum would end the practice.
DISH is a great way to enjoy all TV has to offer, from picture quality to recording capability and watching on-demand.
Ability to watch: Great
As one of the two big satellite TV providers out there, DISH offers fantastic picture quality and a fantastic viewing platform. It also has a highly rated mobile app, making it easy to watch your shows and channels on the go. You can connect on smartphones, tablets and computers, or your Apple TV.
You can pay extra for DISH Outdoors, a portable satellite antenna and receiver system you can mount on your truck or RV. If you already have DISH at home, the Outdoors setup doesn’t cost much more, making it a great option for camping or tailgate parties.
Ability to record: Excellent
DISH Hopper DVRs are fantastic, and they easily outshine the competition. The Hopper 2 is the standard model and comes with voice control, a Netflix app, and internal Wi-Fi. The Hopper Plus, released in 2022, is an add-on streaming box that lets you add thousands of streaming apps. With DIRECTV’s set top box, you miss out on the apps.
If you upgrade to the Hopper 3 or Hopper Plus with DISH, you’ll pay about $5 more each month. But you get a whole lot for the money. The super-powered DVRs can record up to 16 shows or games at once and save 500 hours of HD recordings. Plus, they're 4K-enabled and beam your DVR content straight to your smartphone or additional set-top boxes around the house so you can watch from anywhere. It also comes with more streaming apps than the basic version, plus built-in Bluetooth so you can watch with earbuds.
The Hopper 3 and Hopper Plus are extraordinarily powerful, but you won’t be able to use all the extra features if you don’t have high-speed internet. If you do, and you want to catch a metric ton of games and shows on your schedule, we think the extra monthly cost is worth it.
If you want to skip the Hoppers and Joeys altogether, you’ll need the Wally receiver and your own hard drive for recording shows. DIY DVR with DISH isn’t worth the hassle for most folks, but it is an option if you're tech-savvy and already own the equipment.
Ability to find: Excellent
There’s a ton of content to love on DISH, and the interface makes it easy to find just what you need. You can control the remote with your voice or easy-to-use channel buttons, and the previews and descriptions show right up top. DISH is TV for people who love live TV, and it shows in the interface.
Hawaiian's equipment covers all the basics and provides a decent experience, but it doesn't offer any exceptional features.
Ability to watch: Fine
Hawaiian Telcom equipment is pretty standard. You’ll pay around $9 per month for every cable box you rent. It also offers the usual selection of TV apps (for watching content and managing your DVR on the go), TV Everywhere support (for streaming your favorite shows wherever you are), and on-demand programming.
Ability to record: Fine
The DVR is fairly average—you can watch and record up to six shows at once, and then manage your recordings online or on your smartphone with an app. Unfortunately, it can only store up to 130 hours of HD content, which is far less than the best DVRs on the market.
Ability to find: Good
Hawaiian Telcom doesn’t have a voice remote to help you find your shows, but otherwise the interface is pretty good. You can sort your recorded shows by date, by channel, or alphabetically, for example. Parental controls are easy to set up and you can block content by channel or rating.
The daily Spectrum TV experience isn't as good as what you may find with other cable competitors, and it's quite a bit worse than you would get with a satellite TV provider. It all works, but it's not the top of the line.
Ability to watch: Good
Spectrum TV uses HD receivers from a handful of companies, but none are very impressive and there’s no way to control which one you receive. The no-frills remote has controls for channels, a TV guide, and your DVR (if you pay extra for the service). It’s functional, but there’s no voice remote or way to watch in 4K unless you have an Apple TV (or buy one from Spectrum).
Ability to record: Fine
Spectrum’s DVR options are not nearly as good as the DVR setups you’ll get with satellite TV providers, and it falls short compared to other cable providers, too. Rather than create its own high-tech DVR, Spectrum offers a payment plan for a 4K Apple TV that’s preloaded with the Spectrum TV app. You can also use your own Apple TV or buy theirs up front, but the Apple TV option requires internet access.
It’s the best way to access 4K programming with Spectrum, but it ends up being a little more expensive than the competition’s top-of-the-line DVRs. If you end service before you pay your Apple TV off, you’ll be charged the complete price for the device. It’s not a bad deal if you’re already in the Apple ecosystem and have multiple streaming services in addition to cable TV, but it’s not a huge value add for a lot of users.
That aside, we like that you can record from either your regular set-top box or the highly rated mobile app, and it’s easy to see how much storage capacity you have left. You top out at just about 100 hours of HD storage, though, so keep an eye on that library and make sure to delete anything you don’t need.
Ability to find: Fine
You don’t get a voice remote with the standard Spectrum TV equipment, but you do get channel buttons, and we like that you can see both channel numbers and icons from the home screen. We gotta say, though, the Spectrum system for showing which channels are free, which are blocked, and which you have to pay extra for takes some getting used to.
There are workarounds so you see only channels you’re subscribed to and even a way to hide adult-themed shows from the guide, but we wish it were a little more intuitive. Lucky for you, this guide from Spectrum can help you get oriented.
DISH has been ranked as the #1 traditional TV provider for customer service in the US, and we think the honor is well-earned. (2) New customers get a three-year price guarantee, and installation is included (as long as you can pass a required credit check). Some competing cable companies charge closer to $100 for installation, so it’s nice to see both top satellite providers—DISH and DIRECTV—cover the initial setup.
There’s also an option for people who don’t want the contract: Flex TV. You have to buy your DVR outright and pay for the installation out-of-pocket, but you can skip the credit check and pay for TV month to month.
Either way, you’ll benefit from fewer junk fees than the competition and multiple ways to get in touch. It’s worth noting that DISH got hacked in early 2023 and it left customers without service for several days, but we think it was a one-time problem and don’t expect similar outages in the future.
Hawaiian Telcom customers seem pretty happy with their service. The website has a great support section with lots of troubleshooting help, and live chat and 24-hour phone help are also available. We don’t love how many equipment fees aren’t included in advertised prices, but at least they show up before you enter your payment details.
Installation itself is pretty standard, and the process is relatively straightforward. There’s a one-time activation fee of $34.99, but you may be able to waive it by activating online.
Spectrum leaves a lot to be desired when it comes to how it treats its customers. Starting with installation, you can do it yourself for free if you have had the service at your address before, but there’s an unusual $25 activation fee no matter what. If you need a pro install, you may be charged up to $50, but the company doesn’t list those fees publicly. Either way, you have to pay for your first set-top box, you can’t choose which DVR equipment you get, and you have to pay hefty fees for local broadcast stations and premium channels.
If you have trouble, you’ll need to contact customer service. We like the online help guide and 24/7 chat option, but the service overall scores worse than average among TV providers. (2)
You won’t see promotional pricing on any of the premium channels like you will with the competition, but we aren’t mad about it. Those promotions mostly amount to hidden charges a few months into the contract, and we applaud Spectrum for being more straightforward.
Read our expert guides to learn more about how to watch MLB, how to watch the NFL, and the top cheap providers we tested.