ESPN+ vs. Hargray vs. Sparklight Television plan comparison
![Headshot of Kathryn Casna](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2F7iu14vr1%2Fproduction%2F4ff2b6b8378499c325e2559bd4f030c1d3f5bb36-1564x1564.png%3Fw%3D96%26h%3D96%26auto%3Dformat&w=96&q=75)
![Headshot of Dave Schafer](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2F7iu14vr1%2Fproduction%2F736abaa92d2612ec1f1db6388505734154bf26d0-3024x3024.jpg%3Fw%3D96%26h%3D96%26auto%3Dformat&w=96&q=75)
![Headshot of Bri Field](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2F7iu14vr1%2Fproduction%2F1444b0ae12392461e10031add8ac5a5d9eee823b-1564x1564.png%3Fw%3D96%26h%3D96%26auto%3Dformat&w=96&q=75)
![Headshot of Michal Ash](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2F7iu14vr1%2Fproduction%2F8c3bba45b906c1ae891fbad980f64eb81d3e058e-1564x1564.png%3Fw%3D96%26h%3D96%26auto%3Dformat&w=96&q=75)
We loved how much extra sports content ESPN+ served up, but we couldn’t get around pay-per-view fees or regional blackouts. ESPN+ won’t replace our other live streaming services or help us cut the cord, but it makes for a great add-on for fans.
Hargray offers solid TV features and fast internet, but it’s expensive for what you get. On top of that, it competes against Xfinity and DIRECTV, both of which offer outstanding service. This makes Hargray a tough sell—unless you just don’t have any other options.
You can get your minimalist, cord-cutting groove on with Sparklight’s no-frills plans, but you’ll pay for the privilege. You’re probably better off with a simple HD antenna, a live TV streaming service, or a traditional cable TV company.
ESPN+ has tons of live (and replay) sports to stream, including NFL, UFC, multiple international soccer leagues, the US Open, PGA, X games, NHL, and a multitude of college sports, to name just a few. Some games even come with live stats and analysis when you watch them with the ESPN app. This service even helped us discover the rising Indian sport kabaddi, which is like watching adults on the playground at recess. It’s just delightful.
You’ll also get a metric ton of documentaries like the 30 for 30 and E60 series, which cover everything from Payton Manning’s life story to the history of boxing. There’s even an entire series following the Savannah Bananas, a team putting an entertaining spin on baseball (seriously, check out Banana Ball). An ESPN+ subscription also gives you access to multiple daily articles so you can read about last night’s game even if you missed it.
Unfortunately, if you’re hoping to get around regional sports fees or blackouts to watch your favorite local teams, ESPN+ won’t help you there. You have to share your location to watch certain games. And depending on the rules in your area, there’s a good chance you’ll still need to add your login credentials from a cable TV provider or another live TV streaming service like Fubo or Sling to catch the big game.
Hargray’s strengths are its news and sports channels, but it also has decent local channels, family-friendly channels, and entertainment channels. However, its Spanish-language options are lacking, so if you have a Spanish-speaker in your family, consider a different provider instead.
Local: 3/5
While the number of locals can vary from area to area, Hargray offers almost all of the English-language locals, including ABC, CBS, NBC, and FOX. But if you’re looking for Spanish-language local channels, you’ll probably be disappointed.
Sports: 3.5/5
While Hargray has only about half of the most popular sports channels, it makes up for that somewhat by going above and beyond with its breadth of ESPN channels, outdoor channels, and regional sports networks.
More Resources:
Family and education: 3/5
Hargray has about half of the most popular family and educational channels, including both Nat Geos, Discovery and Investigation Discovery, and Disney and Disney Junior. But it’s lacking Nickelodeon, Nick Jr., TV Land, and some others.
News and politics: 4/5
Hargray has nearly all of the most popular news and political channels. However, if you’re looking for extras—like financial or international news—this might not be the provider for you.
Entertainment and lifestyle: 3/5
Hargray has more than half of the most popular entertainment and lifestyle channels, including HGTV, the Hallmark channels, TLC, and TNT. But it’s missing Bravo, BET, CMT, MTV, and Comedy Central.
Sparklight has a decent channel lineup, and people who love watching the news or enjoying a wildlife documentary with the family will get most of what they want. Unfortunately, sports content is lacking, and so is Spanish-language content.
Local: 3.5/5
Sparklight does a good job of delivering local channels for most viewers, but it doesn’t provide any Spanish-language locals. So you’ll get ABC, The CW, NBC, PBS, CBS, FOX, and more, but don’t expect Telemundo, Univision, or Estrella.
Sports: 2.5/5
Sparklight brings you a variety of sports staples like both ESPNs, Fox Sports 1, TBS, TNT, and USA. You’ll get a couple of sport-specific channels like Golf and Motor Trend, but you’ll have to do without MLB, NBA TV, and NFL Network. And since you won’t have Spanish-language channels, you’ll be missing some great international soccer coverage too.
More Resources:
Family and education: 3.5/5
Sparklight has something for the entire family, but there are a few odd choices in its lineup. Most providers offer at least one Nickelodeon channel, and Sparklight doesn’t. Instead, you’ll get both National Geographic channels, which is also uncommon. You’ll get most everything else you expect, like Disney, History, Discovery, Animal Planet, and Cartoon Network, but be ready to go without the Science and Smithsonian channels.
News and politics: 4/5
Sparklight has better news coverage than a lot of TV providers—at least, for English speakers. You’ll get lots of local news, CNN, Fox News, HLN, MSNBC, CNBC, C-SPAN, BBC America, and even the Weather Channel. However, you’ll miss out on Newsmax and any Spanish-language news sources.
Entertainment and lifestyle: 3/5
Sparklight has less variety than we’d like in its entertainment lineup. Your life will have fewer laughs and less music than you’re used to because it's missing Comedy Central, Laff, CMT, MTV, and VH1. You’ll have plenty of feel-good movies from all three Hallmark channels, Lifetime, OWN, and Oxygen, as well as action and westerns from FX, FXX, Grit, and INSP. And enjoy great tastes from both HGTV and the Food Network, but not the Cooking Channel.
ESPN+ is one of the cheapest streaming apps we reviewed at just $10 per month or $100 per year. You can even bundle it with Hulu and Disney+, which helps you save more than $10 per month—making ESPN+ a sort of free add-on. You could spend just $13 for all three ($20 for commercial-free Hulu), then add an inexpensive live streaming service like fubo or YouTubeTV to cover all your bases.
Unfortunately, ESPN has a history of making it expensive to be a sports fan, and ESPN+ carries on the tradition. Since its launch in 2018, the monthly price has doubled from $5 to $10, and it comes with a ton of hidden costs that many fans don’t see coming. For starters, you won’t get any actual ESPN channels, so you’ll be disappointed if you sign up hoping to get ESPN1, 2, or 3, or other channels like ESPN U, Longhorn, SEC, or ACC. Technically, you can watch these channels from ESPN+, but you’ll still have to log in with credentials from a cable TV or other streaming provider that has these channels. Cord cutters take note: you’ll still have to pay for live TV if you want that.
Speaking of needing more credentials, you won’t get around regional sports fees or blackouts—nor will you get a discount on pay-per-view events, like numbered UFC matches. Although the ESPN+ website touts “unrivaled UFC access,” you’ll still have to cough up a whopping $75 for each pay-per-view Fight Night game on top of your ESPN+ subscription. That’s a jab to the faces of MMA fans if we ever saw one.
If you’re hoping ESPN+ will save you money on sports entertainment, you’re in for a rude awakening—especially since ESPN+ doesn’t have a free trial.
Hargray service falls a bit short in the value department. Packages start low, at around $30 per month, but this is just for basic cable. To get a decent channel count, you’ll need to pay more than $100 per month—and even then, the channel selection is mediocre. You’ll get the basics covered, along with more than half of the more popular channels, like ESPN, Fox Sports, and the Disney Channel, but we wish there was more for the money here.
The bundle situation is a little better, but not much. There’s just no way around it—if you want a decent channel count and respectable internet speed, you’ll have to pay a premium with Hargray.
Sparklight sounds like a company for cord-cutters—people who don’t want a traditional cable TV service at traditional cable TV prices. But when it comes down to it, you probably won’t save with Sparklight. If you want the same level of entertainment as a traditional cable company, you’ll pay more for it. If you want a minimal, no-frills plan, you’d be better off with a live TV streaming service like Sling or fuboTV.
Sparklight has just two plan levels. Economy Cable is barebones, giving you just 20 channels, while Standard Cable gives you 100—around what most competitors’ low- or medium-tier plans deliver. Unfortunately, you’ll pay mid-tier prices for low-tier service with Sparklight. While Sparklight has a decent (albeit short) channel lineup, many of the top-tier sports channels, like NFL Network and NFL Red Zone, are add-ons—at an additional cost.
In addition to adding exclusive content to the regular ESPN app and browser experience, ESPN+ adds some extra features like joining a fantasy league and live stats and scores for some events. But beyond that, ESPN+ doesn’t have as many features as other live streaming services—and that made it hard to use at times.
Ability to watch: Great
ESPN+ builds on the features of the regular (free) ESPN experience. So if you’ve already had the ESPN app, ESPN+ simply adds another tab for its exclusive content. The browser experience is a similar tacking-on of ESPN+ content. That meant we got all the regular ESPN features we were used to, but it was also frustrating to use compared to dedicated streaming apps.
In some formats (like our Chromecast and Samsung smart TVs), getting properly logged into the ESPN+ experience was confusing, because it wasn’t obvious which experience we were logging into: ESPN+ or regular ol’ ESPN. But after a few false starts, we got it working.
On the app, we liked that some events provided game stats and other graphics before the video when our devices were in portrait mode. It helped longtime fans get a fast glimpse of the game while multitasking, and helped the non-fans among us learn about a new sport.
Ability to record: Bad
ESPN+ lets you download some content to watch offline, but there’s no DVR capability. We were able to download some of the documentary content to watch offline, but no actual events. It was useful for calming our sports cravings on the go, but it wouldn’t satisfy us on an hours-long road trip or flight. But if we missed a live game and ESPN removed the replay, it was just gone.
Ability to find: Fine
Finding shows on ESPN+ is easier in a browser than with the app, but neither is stellar. We logged in to see the familiar ESPN website with an added ESPN+ bar at the top with all our premium content. The tabs helped us find featured content, documentaries, and live and replay events, or we could hit the Browse tab to choose a specific sport or league.
However, the Tools tab left us confused. It took us to an ad for fantasy leagues, then prompted us to sign up for ESPN+... which we clearly already had. It tried to push us into an annual subscription, and when we selected “Skip and get started,” it just took us back to the ESPN+ home screen. We were able to get onto a fantasy league using the Fantasy tab in the top (regular ESPN) navigation bar, which made the Tools tab seem completely pointless.
On the app, it got tough to find the events and shows we wanted. There’s no Live/Replay section to find currently or recently playing events. To find the kabaddi game we were looking for (a sport which is rarely in the Featured section), we had to dig around in the Browse tab for the correct league (Pro Vivo Kabaddi) to find it. There’s also no “Continue watching” section (though the browser version has it), so we had a hard time picking up where we left off. And switching between the app and the browser was annoying because ESPN+ didn’t remember our progress across platforms. It started up back at the beginning, and we’d spend several minutes trying to find our place again. Ugh.
Finally, there are no parental controls with ESPN+. While this streaming service was specific enough to quiet some of our concerns—we knew we wouldn’t log our kids in to watch cartoons and come back to find them watching a horror flick—we wanted more control over screen time and the kinds of sports content they watch. The lack of parental controls made us wary of sharing login credentials, which meant more active monitoring on our part.
Ability to share: Fine
ESPN+ doesn’t seem to be designed for sharing. It doesn’t have multiple user profiles and many events prompt you to input your location before they’ll play. The good news? ESPN+ says you get up to three simultaneous streams—but we were able to get five going at once without anyone getting kicked off. Looks like ESPN accidentally left some hidden value on the table, and we’ll take what we can get.
Watching TV with Hargray is a decent experience. Its greatest downfall is its disappointing DVR features, but we'd also like to see Hargray offer a voice remote to make it easy to find shows if you don't have Google Home or Alexa.
Ability to watch: Great
Hargray’s equipment is surprisingly solid for a regional provider. TV boxes are inexpensive at just $8, but your first one isn’t free like with a lot of other providers. Hargray also has an app you can use to watch shows on the go.
Ability to record: Bad
There’s a steep monthly DVR charge, and you get just 50 hours of DVR storage (less if you record in HD). The good news is, if you try to catch a show within 24 hours of it airing, you can watch it without recording it. When you do record, you can capture up to six shows simultaneously.
Ability to find: Good
Hargray doesn’t provide a voice-control remote, but if you have Google Home or Alexa, you can use them to find shows and channels. Hargray's parental controls are also decent. You can block content by channel and rating, but you’ll have to do so on each device your kids use. And the only way to block previews and descriptions in the channel guide is to block entire channels—you can’t block them based on rating level.
Sparklight won’t be winning any awards for equipment and features anytime soon, but you should be able to watch, record, and find your shows just fine.
Ability to watch: Fine
To get started with Sparklight, you’ll need at least $10 for a modem. You’ll also need at least one streaming device like a phone or tablet, smart TV, Apple TV, or Amazon Firestick. Unlike other TV providers, Sparklight leans on its TV Everywhere app to let you stream your shows on the internet instead of over cable or satellite.
Ability to record: Fine
Unfortunately, Sparklight doesn’t come with DVR service either—unless you add TV Plus to your Economy or Standard plan for around $12 per month. If you do cough up the extra cash for this service (which is typically free with other providers), you’ll get a decent 200 hours of cloud storage and the TiVo app.
Ability to find: Good
While Sparklight's TV everywhere app lets you search live, recorded, and on-demand content all at the same time, how you’ll find your shows depends heavily on the streaming device you’re using. You’ll use the remote that comes with that device, so factor that into your choice when buying gear. We recommend using a device with a voice remote for the best experience.
In short, Sparklight doesn’t provide much of an experience, but you can choose your own adventure depending on the devices you use. While it does offer parental controls, you can block content only by rating, not by channel or individual show.
The ESPN+ website is overall very usable, but we’d like to see clearer pricing right away. You have to click the tiny print for terms or scroll down to the bottom and open an accordion to find out how much a subscription costs. If you miss these clues, you’ll have to give ESPN+ your email address before you know how much the service even costs.
Getting help is easy—at least, after you scroll to the bottom of the ESPN+ website homepage again. There, you’ll find step-by-step instructions and troubleshooting tips, videos, and contact options—including a live chat option. There’s even an entire section for troubleshooting UFC PPV events—though our biggest takeaway here was to purchase an event on the app at least 30 minutes before the event, or it may not go through the Apple Store or Google Play before the event starts.
Generally, people seem to like ESPN+ customer service representatives. However, many users seem to have trouble canceling their subscriptions, especially if they purchased it through a third party like Apple or Verizon. Some went as far as freezing or canceling a credit card to make the monthly fees stop, but most customers were able to cancel in a few minutes if they used live chat to talk to a representative. As for us, we purchased our subscription through a browser directly on the ESPN+ website and could easily cancel the same way.
Hargray provides a decent customer experience with 24/7 phone support and live chat, but self-help troubleshooting content on its website is hard to search. First-hand customer reviews about Hargray’s TV service are hard to find, but internet customers seem to have a great experience overall.
Installation is less exciting. The provider charges a flat installation fee of $50, which isn’t terrible. However, there’s also a $99 activation fee, and the two together make the installation one of the most expensive we’ve seen.
Getting started with Sparklight is a bit pricey. Professional installation is $90. You can opt for self-setup, but that’ll cost you $30 (free with most providers). But professional installation might be the better choice. If you end up wanting a refund later, a technician will have to come out and attempt a professional installation or troubleshooting anyway. If the problem isn’t Sparklight’s fault (or your home isn’t wired properly), you’ll be out $90 for the visit and you won’t get your refund.
Sparklight relies on a cable-fiber hybrid infrastructure that makes it more reliable than satellite TV providers. However, Reddit is peppered with customers complaining about outages. Sparklight’s TV service uses Wi-Fi internet, which can sometimes slow your binge-watching due to interference from other devices, competing networks, and well, walls. That said, Sparklight promises great Wi-Fi (and a money-back guarantee).