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3.0

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2.7

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Staff rating

3.8

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4.2

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Staff rating

3.0

ESPN+ has extra sports at an extra cost

We loved how much extra sports content ESPN+ served up, but we couldn’t get around pay-per-view fees or regional blackouts. ESPN+ won’t replace our other live streaming services or help us cut the cord, but it makes for a great add-on for fans.

What we like

National and international sports
Live game stats
Sports content variety

What we dislike

Bad for cord-cutters
Frequent price hikes
No free trial/version

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Staff rating

2.7

Lackluster TV plans might still be your best option

MaxxSouth charges a lot per channel and doesn’t deliver a ton of features. Still, there are few hidden costs and no contracts, so this provider might be your best option. And we like its unique local sports channels and internet service.

What we like

Few hidden costs
Local sports channels
No contracts

What we dislike

High cost per channel
Mediocre customer service
Minimal DVR storage

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Savings tip: MaxxSouth Broadband often has

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for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.8

One of the top cable TV options on the market

Xfinity TV offers a lot of features and strong channel prices, as well as powerful internet to bundle up with. High fees hamper the experience, but Xfinity remains one of the cheapest cable TV options on the market—and it’s also one of the most widely available.

What we like

Extensive availability
Reasonable pricing
Good bundle options

What we dislike

Premium entertainment costs extra
Lots of fees
Low channel count on cheapest tier

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Savings tip: Xfinity often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Content

4.0

Something for every sports fan—but it won’t solve your blackout woes

ESPN+ has tons of live (and replay) sports to stream, including NFL, UFC, multiple international soccer leagues, the US Open, PGA, X games, NHL, and a multitude of college sports, to name just a few. Some games even come with live stats and analysis when you watch them with the ESPN app. This service even helped us discover the rising Indian sport kabaddi, which is like watching adults on the playground at recess. It’s just delightful.

You’ll also get a metric ton of documentaries like the 30 for 30 and E60 series, which cover everything from Payton Manning’s life story to the history of boxing. There’s even an entire series following the Savannah Bananas, a team putting an entertaining spin on baseball (seriously, check out Banana Ball). An ESPN+ subscription also gives you access to multiple daily articles so you can read about last night’s game even if you missed it.

Unfortunately, if you’re hoping to get around regional sports fees or blackouts to watch your favorite local teams, ESPN+ won’t help you there. You have to share your location to watch certain games. And depending on the rules in your area, there’s a good chance you’ll still need to add your login credentials from a cable TV provider or another live TV streaming service like Fubo or Sling to catch the big game.

Local news, sports, and entertainment channels vary based on your location. Check out

ESPN+ channel offerings

in your area.

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Content

3.0

Incredible local sports options round out an otherwise mediocre channel lineup

Depending on what you like to watch, MaxxSouth’s channels are a mixed bag. Most households will find enough family and entertainment channels, but news is a little lacking. And for being a local company, MaxxSouth’s local content isn’t great. That is, except for its local sports coverage, which is a homerun.

Local: 2/5
MaxxSouth has the top four local channels covered (NBC, CBS, ABC, and FOX), plus PBS and The CW, but after that things go, well, south. You’ll miss out on Cozi, Comet, and all the local Spanish-language stations. If local channels are important to you, consider going with another provider or picking them up on an HD antenna for free.

Sports: 3/5
MaxxSouth’s national sports offerings are a mixed bag. You get a little over half of the best sport channels, including ESPN1 and 2, TNT, TBS, Fox Sports, and the Golf Channel, and you can also add the NFL Channel and NFL Red Zone for an additional monthly fee. But where this provider shines is local sports. MaxxSouth has its own regional sports network where you can see everything from high school games to community college events in HD quality. You could watch your kid hit a home run from your living room—and get a DVD of it for around $20 to relive their glory as a family later.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3/5
If you’re looking for family-friendly content, MaxxSouth gets the job done with the Discovery Channel, two Disney channels, Nickelodeon, Animal Planet, and National Geographic. But you’ll miss out on Nat Geo Wild, additional Nickelodeon channels, and the Smithsonian channel.

News and politics: 2.5/5
MaxxSouth’s news options are probably fine for most people. You get the basics like CNN, C-SPAN, BBC America, Fox news, and all three NBCs (NBC, MSNBC, and CNBC). But you’ll miss out on Newsmax, The Weather Channel, and in-depth financial news coverage.

Entertainment and lifestyle: 3/5
MaxxSouth delivers a decent entertainment lineup with favorites like Bravo, Lifetime, FX, and the three T’s—TBS, TLC, and TNT. You’ll also get some of the best lifestyle shows with HGTV, Food Network, and the Travel Channel. But you won’t get Magnolia, either Ion channel, the Cooking Channel, or Grit.

Local news, sports, and entertainment channels vary based on your location. Check out

MaxxSouth Broadband channel offerings

in your area.

View plans

Content

4.5

A lot to love, if you're willing to pay premium prices

Xfinity is one of the country’s biggest cable TV providers, and it offers a wide range of basic and premium channels. If you pay for the highest tier of service, you’ll have access to an excellent selection of shows and games. Even at lower tiers, you’ll still get a respectable selection of channels, but you’ll miss out on a few faves. We based our scores primarily on English and Spanish options, but Xfinity has some great international options you might want to check out as well.

Local: 4/5
Local channels are some of the oldest and most popular networks out there, featuring local and national news, national sports, and syndicated favorites. With Xfinity TV, you get access to almost all the top local channels. You’ll miss out on Comet, but most users won’t be too sad about missing its infomercials and reruns. You also get CBS All Access, the streaming service from CBS, but whether you can watch your local CBS affiliate depends on where you live.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Sports: 4.5/5
Xfinity is one of the best TV providers out there for sports. It offers channels for everything from pro basketball and football to golf. You can get ESPN, TNT, Fox Sports 1 (FS1), and more. Whether you can access regional sports networks depends on where you live, so check the channel guide in your area if there are specific games or teams you can’t miss. There’s no way to see all out-of-market games like you can with NFL Sunday Ticket from YouTube TV, but there’s still enough games for almost any appetite.

Family and education: 4/5
Xfinity offers a lot for families to love, including a huge selection of educational channels and shows for kids, with everything from travel and history shows to Disney and Disney Jr., Nickelodeon, and Animal Planet. You’ll miss out on Heroes and Icons and may not have access to CBS, which brings the score down a bit, but it’s still a solid choice.

News and politics: 4.5/5
If you live for breaking updates and political commentary, Xfinity has you covered. You get access to all the biggest national networks on both sides of the aisle, including Fox News, Newsmax, and MSNBC. You even get BBC America, VICE, and almost all your local channels. You’ll miss out on the Weather Channel and the Castilian Spanish station Estrella, but Xfinity is still one of the best options out there for news junkies.

Lifestyle and entertainment: 3.5/5
If there’s one area where Xfinity’s lacking, it would have to be movies and entertainment. Don’t get us wrong—you’ll still get Hallmark, Lifetime, Comedy Central, HGTV, and more, but you’ll have to pay add-on prices for HBO, STARZ, SHOWTIME, Cinemax, and MGM+ (formerly Epix).

Local news, sports, and entertainment channels vary based on your location. Check out

Xfinity channel offerings

in your area.

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Value

2.5

ESPN’s monopoly on tons of sports content gives it free rein for hidden costs

ESPN+ is one of the cheapest streaming apps we reviewed at just $10 per month or $100 per year. You can even bundle it with Hulu and Disney+, which helps you save more than $10 per month—making ESPN+ a sort of free add-on. You could spend just $13 for all three ($20 for commercial-free Hulu), then add an inexpensive live streaming service like fubo or YouTubeTV to cover all your bases.

Unfortunately, ESPN has a history of making it expensive to be a sports fan, and ESPN+ carries on the tradition. Since its launch in 2018, the monthly price has doubled from $5 to $10, and it comes with a ton of hidden costs that many fans don’t see coming. For starters, you won’t get any actual ESPN channels, so you’ll be disappointed if you sign up hoping to get ESPN1, 2, or 3, or other channels like ESPN U, Longhorn, SEC, or ACC. Technically, you can watch these channels from ESPN+, but you’ll still have to log in with credentials from a cable TV or other streaming provider that has these channels. Cord cutters take note: you’ll still have to pay for live TV if you want that.

Speaking of needing more credentials, you won’t get around regional sports fees or blackouts—nor will you get a discount on pay-per-view events, like numbered UFC matches. Although the ESPN+ website touts “unrivaled UFC access,” you’ll still have to cough up a whopping $75 for each pay-per-view Fight Night game on top of your ESPN+ subscription. That’s a jab to the faces of MMA fans if we ever saw one.

If you’re hoping ESPN+ will save you money on sports entertainment, you’re in for a rude awakening—especially since ESPN+ doesn’t have a free trial.

Get the best value by speaking directly with a sales rep or check your address at

ESPN+'s website.

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Value

3.0

High prices and mediocre channel lineups could still be your best option due to low competition

While MaxxSouth’s internet service offers a ton of value, its TV service is way less impressive. It offers two plans: Basic has just 20+ channels, and you can get most of them for free with an HD antenna. An expanded plan gives you 100+ channels, which is also lower than mid-level plans from other providers. There is no top-tier plan, but you can add premium and sports channels for an additional cost.

Overall, MaxxSouth is expensive for what you get. While the channel lineups are average at best, you pay $1.50–$1.75 each, which is way higher than most companies. Unfortunately, most Mississippians don’t have a lot of other providers to choose from, so MaxxSouth might still be your best bet. The good news is that there are few hidden fees and no contracts to worry about.

Get the best value by speaking directly with a sales rep at 1-844-719-0032 or check your address at

MaxxSouth Broadband's website.

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Value

3.5

Affordable packages meet high fees

If you look at package rates alone, Xfinity is one of the cheapest TV providers out there—prices are low, and while the channel count isn’t the highest, it’s got all the most popular channels (1) covered. However, a slew of additional fees causes the monthly price to be quite a bit higher than advertised (it wouldn’t be a stretch to see $60 or more in fees on your TV bill, in addition to the package price). Ultimately, while the service itself is a solid value, it’s going to end up costing you.

Get the best value by speaking directly with a sales rep at 1-844-443-5171 or check your address at

Xfinity's website.

Check address

Usability and features

3.0

Some cool sports features, but not enough streaming features

In addition to adding exclusive content to the regular ESPN app and browser experience, ESPN+ adds some extra features like joining a fantasy league and live stats and scores for some events. But beyond that, ESPN+ doesn’t have as many features as other live streaming services—and that made it hard to use at times.

Ability to watch: Great
ESPN+ builds on the features of the regular (free) ESPN experience. So if you’ve already had the ESPN app, ESPN+ simply adds another tab for its exclusive content. The browser experience is a similar tacking-on of ESPN+ content. That meant we got all the regular ESPN features we were used to, but it was also frustrating to use compared to dedicated streaming apps.

In some formats (like our Chromecast and Samsung smart TVs), getting properly logged into the ESPN+ experience was confusing, because it wasn’t obvious which experience we were logging into: ESPN+ or regular ol’ ESPN. But after a few false starts, we got it working.

On the app, we liked that some events provided game stats and other graphics before the video when our devices were in portrait mode. It helped longtime fans get a fast glimpse of the game while multitasking, and helped the non-fans among us learn about a new sport.

Ability to record: Bad
ESPN+ lets you download some content to watch offline, but there’s no DVR capability. We were able to download some of the documentary content to watch offline, but no actual events. It was useful for calming our sports cravings on the go, but it wouldn’t satisfy us on an hours-long road trip or flight. But if we missed a live game and ESPN removed the replay, it was just gone.

Ability to find: Fine
Finding shows on ESPN+ is easier in a browser than with the app, but neither is stellar. We logged in to see the familiar ESPN website with an added ESPN+ bar at the top with all our premium content. The tabs helped us find featured content, documentaries, and live and replay events, or we could hit the Browse tab to choose a specific sport or league.

However, the Tools tab left us confused. It took us to an ad for fantasy leagues, then prompted us to sign up for ESPN+... which we clearly already had. It tried to push us into an annual subscription, and when we selected “Skip and get started,” it just took us back to the ESPN+ home screen. We were able to get onto a fantasy league using the Fantasy tab in the top (regular ESPN) navigation bar, which made the Tools tab seem completely pointless.

On the app, it got tough to find the events and shows we wanted. There’s no Live/Replay section to find currently or recently playing events. To find the kabaddi game we were looking for (a sport which is rarely in the Featured section), we had to dig around in the Browse tab for the correct league (Pro Vivo Kabaddi) to find it. There’s also no “Continue watching” section (though the browser version has it), so we had a hard time picking up where we left off. And switching between the app and the browser was annoying because ESPN+ didn’t remember our progress across platforms. It started up back at the beginning, and we’d spend several minutes trying to find our place again. Ugh.

Finally, there are no parental controls with ESPN+. While this streaming service was specific enough to quiet some of our concerns—we knew we wouldn’t log our kids in to watch cartoons and come back to find them watching a horror flick—we wanted more control over screen time and the kinds of sports content they watch. The lack of parental controls made us wary of sharing login credentials, which meant more active monitoring on our part.

Ability to share: Fine
ESPN+ doesn’t seem to be designed for sharing. It doesn’t have multiple user profiles and many events prompt you to input your location before they’ll play. The good news? ESPN+ says you get up to three simultaneous streams—but we were able to get five going at once without anyone getting kicked off. Looks like ESPN accidentally left some hidden value on the table, and we’ll take what we can get.

Equipment and features

2.5

Limited TV Everywhere and DVR features leave you with tough choices about what to watch

MaxxSouth has decent equipment, but it's a little light in the features department. While you can improve some of the experience by spending more per month, you'll still be limited by MaxxSouth's minimalist approach.

Ability to watch: Fine
MaxxSouth uses decent equipment at a decent price. Renting a TV box will cost you just $6 per month, but you’ll also have to rent a remote for $7.99 per month, which brings gear costs inline with competitors.

Like many TV services, MaxxSouth has a TV Everywhere feature that lets you watch your shows on your phone, tablet, or laptop when you’re not at home. However, it’s not an app. Instead, you have to use a browser to go to the MaxxSouth website and click around to find what you want or download each programmer’s app onto your device. The upside is you can do this with over 80 apps, from A&E to Vice. The bad news is, that’s a quick way to max out your phone’s storage, so you’ll have to pick your favorites and skip the rest.

Ability to record: Good
With MaxxSouth, you get a solid amount of storage included in your plan—90 hours. You can get up to 500 hours, but you’ll have to purchase them for $5 per month for every additional 50 hours. You’d spend more than $40 to max that out. Yikes!

If you rely on your trusty DVR to catch a lot of shows simultaneously, you’ll be disappointed. With MaxxSouth, you can record only one show at a time, so you’ll be forced to choose a favorite during primetime.

Ability to find: Fine
Finding shows you want to watch is harder than it should be. MaxxSouth doesn’t have a voice remote, so you’ll have to dig through the channel guide, on-demand library, and your DVR recordings manually. Parental controls are fairly customizable and easy to set up, but you’ll have to create—and remember—a second pin if you want to block purchases.

Features and equipment may vary based on package. Visit

MaxxSouth Broadband's website

or call 1-844-719-0032 for more information.

Equipment and features

3.5

One of the best DVR systems available

Xfinity brings a lot to the table for its viewers, from a very nice DVR system to decent picture quality and a nice on-demand experience. We like its remote options, but are a little less excited about its fees and DVR costs.

Ability to watch: Great
You can watch Xfinity on a standard TV in your living room, and it’s a nice experience. The picture quality isn’t quite as good as satellite and the fees are a bummer, but the viewing experience is perfectly acceptable for most families.

Xfinity also offers the highly rated Xfinity Stream app, which gives you access to your entire channel lineup—plus on-demand content and your DVR recordings—on any device. Xfinity Stream works on iPhone, iPad, and Android devices, and it’s a great way to stay up-to-date with your favorite shows while you’re traveling (or just waiting in line).

Ability to record: Good
Xfinity offers the X1 DVR system, which is one of the best all-around DVRs on the market. It’s easy to use and offers a substantial amount of storage—up to 300 hours of HD video. You’ll have to pay $9 a month for the first box and each subsequent box, and you’ll have to pay extra if you want to record any more than 20 hours of shows.

Ability to find: Great
The standard X1 system from Xfinity comes with a sleek charcoal-colored voice remote with small buttons, and it works really well to help you find the shows and channels you crave. The company also offers a large remote with optional wrist-strap for customers who need the extra accessibility.

Features and equipment may vary based on package. Visit

Xfinity's website

or call 1-844-443-5171 for more information.

Customer experience

2.5

Lack of transparency and cancelation challenges, but mostly helpful service representatives

The ESPN+ website is overall very usable, but we’d like to see clearer pricing right away. You have to click the tiny print for terms or scroll down to the bottom and open an accordion to find out how much a subscription costs. If you miss these clues, you’ll have to give ESPN+ your email address before you know how much the service even costs.

Getting help is easy—at least, after you scroll to the bottom of the ESPN+ website homepage again. There, you’ll find step-by-step instructions and troubleshooting tips, videos, and contact options—including a live chat option. There’s even an entire section for troubleshooting UFC PPV events—though our biggest takeaway here was to purchase an event on the app at least 30 minutes before the event, or it may not go through the Apple Store or Google Play before the event starts.

Generally, people seem to like ESPN+ customer service representatives. However, many users seem to have trouble canceling their subscriptions, especially if they purchased it through a third party like Apple or Verizon. Some went as far as freezing or canceling a credit card to make the monthly fees stop, but most customers were able to cancel in a few minutes if they used live chat to talk to a representative. As for us, we purchased our subscription through a browser directly on the ESPN+ website and could easily cancel the same way.

Visit ESPN+'s website

or call for more information on contracts and money-back guarantees.

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Customer experience

2.5

Patience and persistence will give you the best experience

The MaxxSouth experience is mostly fine, but we’d like to see some improvement. It has live chat, 24/7 phone support, and a decent amount of self-help resources on its website and YouTube channel… if you’re willing to sort through it. We didn’t like that we couldn’t order TV service online like we could with MaxxSouth’s internet service. Customers report that MaxxSouth works hard to resolve any issues—if you’re persistent and contact them multiple times.

Professional installation runs a super-low $20 for most setups, but there’s no self-setup option. That means you’ll have to wait for an appointment before you get up and running. But with such a low cost, we’re happy to white-knuckle it through a TV cleanse for a few days (or carefully plan to cancel our old provider around MaxxSouth’s schedule).

Visit MaxxSouth Broadband's website

or call 1-844-719-0032 for more information on contracts and money-back guarantees.

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Customer experience

4.0

Easy installs and improving customer service

Xfinity offers both professional and self-installation options. Having a pro come by costs less than $90, which is cheaper than many other providers. The self-install kit is free of charge, though you may pay for shipping and handling. We generally recommend self-installation whenever possible, both because it’s cheaper and because you can do it on your own time.

When it comes to billing, Xfinity has improved in recent years, and we hope the trend continues. It’s great that you can see the regional and broadcast fees right in your online cart, for example, but we wish Xfinity would just roll the fees into its regular pricing. Unfortunately, we’ve also experienced billing errors and had to call the company multiple times to get them resolved. The overall TV service is pretty great, but we recommend keeping an eye on monthly charges, especially if you pay automatically.

Visit Xfinity's website

or call 1-844-443-5171 for more information on contracts and money-back guarantees.

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ESPN+

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

MaxxSouth Broadband

5.0

(1)

5 Star

100%

4 Star

3 Star

2 Star

1 Star

Tajariafrom Baton Rouge , LA

MaxxSouth Broadband Customer for 1+ years

Reviewed on: 9/9/2022

Everything is really good

Xfinity

4.2

(156)

5 Star

44%

4 Star

37%

3 Star

14%

2 Star

1 Star

Donfrom Windber, PA

Xfinity Customer for 8+ years

Reviewed on: 6/30/2022

great price, great customer service

Stevenfrom York, PA

Xfinity Customer for 8+ years

Reviewed on: 6/29/2022

They keep raising prices every few months and the service keeps getting worse. They still have a lot of work to do when it comes to customer service. Equipment and infrastructure needs to be maintained and improved. Features don't always perform as described.

Miguelfrom Coon Rapids, MN

Xfinity Customer for 1+ years

Reviewed on: 6/18/2022

First, Xfinity has a high internet speed. Second, I didn't always use Xfinity. Lastly, watching live sports has no problem.

Richardfrom Eugene, OR

Xfinity Customer for 8+ years

Reviewed on: 6/17/2022

they overcharge and try to conceal it by saying that they are including (free?) special contentuding free

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Endnotes and sources

1. "Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 1 March 2023.