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3.6

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4.5

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4.4

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Plans starting at $49.99

425+ channels

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Staff rating

3.1

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Plans starting at $9.99

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Staff rating

3.6

Hawaiian Telcom offers big value for a small provider but lacks the exciting features of larger competitors

Hawaiian Telcom is a solid choice for TV service for Hawaii residents—with a couple caveats. You have to be on Oahu to get TV service, and there aren’t any standout features to help it rise above competitors DISH and DIRECTV.

What we like

Reasonable pricing
Bundles with fast fiber internet
Large channel selection

What we dislike

TV only available on Oahu
DVR lacks storage space

See full review

Savings tip: Hawaiian Telcom often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

Check deals

Staff rating

4.5

Excellent value and customizable options

Verizon Fios TV offers an excellent value TV service. The customizable Your Fios plan is particularly attractive, but all tiers offer a lot of TV for the money. Add in outstanding internet, and it’s hard to go wrong with Verizon.

What we like

No contracts
Personalized channel lineup
Excellent fiber internet bundles

What we dislike

Pricey DVR storage
For TV-only customers, a Verizon router is still required

See full review

Savings tip: Verizon Fios often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.1

Easy cord-cutting, limited DVR

WOW! (short for Wide Open West) offers a compelling case for switching to internet-based TV. You get a solid channel lineup at a great rate, all using top-notch Wi-Fi gear from eero—provided you’re willing to have a chillier relationship with your DVR and you don’t mind beta-testing the WOW! tv+ app.

What we like

Low prices
Top-notch Wi-Fi gear
Good sports lineup

What we dislike

Meager DVR features
Low-rated streaming apps
Limited availability

See full review

Savings tip: WOW! often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

Check deals

Content

3.5

A well-rounded channel lineup with great family-friendly content

Hawaiian’s best content is its family-friendly channels. You’ll also get some decent sports content and news content, but its international content is what stands out most.

Local: 3/5
Hawaiian has about half the local channels you’d expect. You’ll get the big ones like ABC, CBS, The CW, FOX, NBC, and PBS, but you won’t get any Spanish-language locals.

Sports: 3.5/5
Hawaiian Telcom offers a pretty standard sports channel selection. You get the usual ESPN, FS1, NFL Network, and other common channels, but not MotorTrend or NBA TV. That said, we think most sports fans will be able to find something to watch here.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4/5
If you have kiddos (or just love cartoons and educational content yourself), Hawaiian Telcom is a great provider. It has more family-friendly channels than most TV providers, including Discovery Channel, Animal Planet, both Nat Geos, Nickelodeon and Nick Jr., and Disney and Disney Junior. History and science lovers will be satiated, too. But you might miss Cartoon Network and Family Entertainment TV.

News and politics: 3/5
You’ll get most of the news coverage you want, including CNN, MSNBC, CNBC, and Fox News. But if you want Newsmax, the Weather Channel, or Spanish-language news, you’re out of luck. We also love how much international content you get, especially channels from Japan, Korea, and the Philippines.

Entertainment and lifestyle: 3.5/5
Whether you like movies, prime-time programming, reality shows, or cooking, Hawaiian has some channels for you. But you won’t get everything. You’ll get Comedy Central but not Laff, for example, and Grit but not INSP. But we think most households will be mostly happy with the lineup.

Local news, sports, and entertainment channels vary based on your location. Check out

Hawaiian Telcom channel offerings

in your area.

View plans

Content

5.0

Hundreds of channels and easy customization

Great prices meet high channel counts and easy ways to pay for just what you want to watch with Verizon Fios TV. If you live in a coverage area, you’ll benefit from some of the best pay TV on the market.

Local: 5/5
Verizon has you covered when it comes to channels, with all the standard options in both English and Spanish. The exact selection and channel number varies based on where you live, but there’s a good chance you can get broadcast favorites in HD quality. You also get a variety of local public access stations and less-common but still-popular options like Comet, Bounce TV, Antenna TV, and StartTV. (1)

Sports: 5/5
Verizon TV’s premium package has a lot to offer for anyone who loves sports. In addition to your local channels, you can watch pro golf, baseball, football, and basketball, plus a variety of college games. The only downside is no Showtime (unless you buy an add-on).

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4/5
When it comes to content for kids and families with Verizon Fios TV, there’s a lot to love. With The Most Fios TV package, you get Nick Toons, Disney XD, Disney Junior, and Boomerang plus Discovery, Nat Geo Wild, Science, Game Show Network, and much more. However, you’ll miss out on Family Entertainment TV (FETV), Me TV, UP, and Cartoon Network.

News and politics: 5/5
Whether you want political talk, international news and analysis, business news, or even sports and local news, Verizon Fios is a great option. It offers every single one of the top 100 channels in the US that offers news, including CNN, Fox News, Newsmax, CNBC, C-SPAN, and even the Weather Channel and Accuweather.

Entertainment and lifestyle: 4.5/5
You can watch all kinds of movies, reality TV favorites, and true crime documentaries with Verizon Fios TV’s premier package. To get HBO and Showtime, though, you’ll have to pay add-on prices. Unfortunately, you can’t get Grit, Ion Mystery, USA Network, Cartoon Network, or Laff with Verizon.

Local news, sports, and entertainment channels vary based on your location. Check out

Verizon Fios channel offerings

in your area.

View plans

Content

3.0

Mediocre channel lineups get the job done

WOW! doesn't have an incredible channel lineup, but it has a decent amount of content for just about everyone. That is, unless you want to watch in Spanish.

Local: 2.5/5
WOW! tv+ give you only about half the local channels you might expect. You get the big ones like NBC, ABC, FOX, CBA, and PBS, but you won’t get Ion, Cozi, or Comet. You won’t get a single Spanish-language local channel either. So if you want Telemundo, UniMas, Estrella, or Univision, you’re out of luck.

Sports: 3/5
When it comes to sports channels, you win some and lose some. You get the Tennis Channel in a Medium plan, whereas some providers only include it in their top-tier plans or as an add-on. NFL Network and NFL RedZone are both included in the Large plan, which is hit or miss among competitors. However, WOW! tv+ strikes out completely when it comes to the MLB channel, and there’s no way to get NFL SUNDAY TICKET.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3/5
With WOW!, you’ll get a decent amount of family-friendly content, but we’d like to see more channels for toddlers and young kids. You’ll get Cartoon Network, Animal Planet, Discovery Channel, and the History Channel. But you’ll get only one Disney, Nickelodeon, and National Geographic channel. Disney Junior, Nick Junior, and Nat Geo Wild are all missing, leaving less content aimed at the youngest kids.

News and politics: 3.5/5
WOW! has enough news and political coverage for most English-speaking viewers. You can keep up with Congress on C-SPAN and world events with BBC America. You’ll also get the biggest news channels like CNN, CNBC, Fox News, and MSNBC, along with Newsmax, HLN, and The Weather Channel. The biggest hole in coverage is Spanish-language news, but you’ll also miss CNN International, Bloomberg, CBS News, and Fox Business News.

Entertainment and lifestyle: 3/5
WOW! tv+ gives you a wide variety of entertainment and lifestyle, with at least one channel in some of our favorite categories: comedy, westerns, feel-good movies, food, and travel. But you might find only one channel that delivers your favorite genres. You’ll get Grit but not INSP (westerns) and Food Network but not the Cooking channel. But you’ll get all the best music channels—CMT, VH1, and MTV—and the top DIY channels HGTV and TLC. WOW! tv+ doesn’t include premium channels in any of its plans. You can add them to a Medium or Large plan, but they’ll cost more than other providers charge.

Local news, sports, and entertainment channels vary based on your location. Check out

WOW! channel offerings

in your area.

View plans

Value

4.5

Solid value for a small provider

For a small local TV provider, Hawaiian Telcom offers a really great value. The channel count is quite high, with some plans offering 395+ channels. Best of all, you can bundle both TV and internet together for well under $100 per month, depending on the specific plan details. Compared to some other providers, that’s a steal—particularly regional providers, which tend to charge more than major national brands like Xfinity.

Get the best value by speaking directly with a sales rep at 1-844-716-2785 or check your address at

Hawaiian Telcom's website.

Check address

Value

5.0

Excellent value, especially with the customizable channel lineup

Verizon isn't the cheapest option for traditional TV—you can get TV service for less elsewhere. It’s also not the best in terms of channels per dollar—although it holds its own. However, the ability to personalize the Your Fios plan means you can get more of the channels you actually want without having to pony up for a more expensive plan. It's a fantastic feature, and relatively uncommon in the cable TV space.

Of course, if you do want all the channels, you can get that, too: the top-tier Most Fios plan comes with well over 400, which is one of the highest channel counts in the business.

Get the best value by speaking directly with a sales rep at 1-833-970-0848 or check your address at

Verizon Fios's website.

Check address

Value

4.0

Decent lineups at great prices

WOW! Has some great introductory prices, but we’ve seen longer channel lineups from other companies. Channel quality is decent, but nothing to write home about. The real bargain comes when you realize your plan price already includes regional sports and broadcast fees, which can add $20–$40 in monthly fees with other providers.

You’ll have to get a WOW! internet plan, since this TV service is internet-based, but that comes at an excellent price too. All things said, WOW! provides a ton of value, but if you want all the channels and premiums to boot, it’s probably not the company for you.

Get the best value by speaking directly with a sales rep at 1-844-898-8626 or check your address at

WOW!'s website.

Check address

Equipment and features

2.5

Hawaiian Telcom is light on the features but covers the basics well enough

Hawaiian's equipment covers all the basics and provides a decent experience, but it doesn't offer any exceptional features.

Ability to watch: Fine
Hawaiian Telcom equipment is pretty standard. You’ll pay around $9 per month for every cable box you rent. It also offers the usual selection of TV apps (for watching content and managing your DVR on the go), TV Everywhere support (for streaming your favorite shows wherever you are), and on-demand programming.

Ability to record: Fine
The DVR is fairly average—you can watch and record up to six shows at once, and then manage your recordings online or on your smartphone with an app. Unfortunately, it can only store up to 130 hours of HD content, which is far less than the best DVRs on the market.

Ability to find: Good
Hawaiian Telcom doesn’t have a voice remote to help you find your shows, but otherwise the interface is pretty good. You can sort your recorded shows by date, by channel, or alphabetically, for example. Parental controls are easy to set up and you can block content by channel or rating.

Features and equipment may vary based on package. Visit

Hawaiian Telcom's website

or call 1-844-716-2785 for more information.

Equipment and features

4.0

A highly rated mobile app lets you save on set-top box rental

The day-to-day experience with Verizon Fios TV is better than with most cable TV competitors, but the company puts less focus on its DVR setup than its competitors in the satellite TV arena.

Ability to watch: Great
Verizon TV comes with your fist set-top box included, and it’s not bad. The signal is delivered over very fast internet, so picture quality is good and reliable. Almost all channels are available in HD. The service also offers a free mobile app for paying customers, so you only really need the one box. If you want more, however, you can lease them for $12 each per month.

Ability to record: Good
Verizon Fios TV comes with all the features you’d expect from a fiber company. On higher packages, it offers multi-room DVR with 100 hours of storage at the base price, and you can record 6 shows at once. For an additional $10 per month, you can double the storage and record up to 12 shows at once. You can record via the remote, the smartphone app, or using a streaming device you already own (like an Apple TV or Fios TV). If you opt for the lowest tier, you’ll have to pay $12 per month for DVR capability and will be limited to just 50 hours of recording space. However, you could also just skip DVR altogether and won’t incur charges.

Ability to find: Excellent
Verizon offers voice remote functionality, easy ways to get to your favorites, and simple parental controls. It also has a mobile app that enables on-the-go streaming of your favorite channels—and it is surprisingly well-rated. (2, 3)

Features and equipment may vary based on package. Visit

Verizon Fios's website

or call 1-833-970-0848 for more information.

Equipment and features

2.5

Meager cloud storage and low-rated (beta) apps

Because WOW! is internet-based TV, its equipment is makes it feel more like a streaming service than traditional TV. However, its features fall short of many streaming services when it comes to catching your shows where and when you want.

Ability to watch: Good
Since WOW! tv+ uses WOW! Internet, you need Wi-Fi gear. WOW!’s modem is free for your first year ($14/month after that), and its eero Wi-Fi system ($9.99 per month) is reasonably priced to rent. It’s also some of the best, most reliable Wi-Fi gear we’ve seen. WOW!’s TV boxes can get pricey if you want more than one ($10 per month), but since you can use WOW! tv+ with Amazon Firesticks, you shouldn’t need more than one box to get your shows on multiple TVs. You just need multiple Firesticks ($29.99 and up), but these will be one-time purchases instead of a monthly rental rate.

While you can use your phone to watch WOW! TV, its Android and iOS apps are in beta, which means they’re still working out some of the kinks. The apps have a pretty low rating on both Android and iOS (1, 2), which is a bummer. If you end up throwing your phone across the room in frustration, you can circumvent the app altogether by going to an individual channel’s website and logging in with your WOW! credentials. But you might still end up frustrated—and watching your shows through a cracked phone screen.

Ability to record: Fine
The WOW! tv+ box and remote are pretty standard, and you can find content and set up DVR recordings using voice commands or navigating through a guide. The downside is that all three of WOW!’s plans come with 50 hours of DVR cloud storage, which is pretty low. You can jump up to 100 (for about $20 per month) or 200 (for about $30 per month) hours, but that’s a steep charge when some competitors include 1,000 hours in their top-tier plans.

Ability to find: Good
WOW! doesn't have its own voice remote, but it's compatible with Google Voice. Without voice, it's still pretty easy to find channels in the guide, and parental controls make it easy to block the content you don't want your kids to see—or restrict TV time altogether. However, finding recorded shows can be challenging without sorting and filtering capabilities, even if you only get 50 hours of storage. That's still a lot of scrolling.

Features and equipment may vary based on package. Visit

WOW!'s website

or call 1-844-898-8626 for more information.

Customer experience

4.0

Better customer experience than most providers

Hawaiian Telcom customers seem pretty happy with their service. The website has a great support section with lots of troubleshooting help, and live chat and 24-hour phone help are also available. We don’t love how many equipment fees aren’t included in advertised prices, but at least they show up before you enter your payment details.

Installation itself is pretty standard, and the process is relatively straightforward. There’s a one-time activation fee of $34.99, but you may be able to waive it by activating online.

Visit Hawaiian Telcom's website

or call 1-844-716-2785 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

4.0

Installation is a little pricey (unless you order online)

The Verizon Fios TV professional installation fee is $99, and there’s no self-install option. However, online ordering and promotions often waive this fee, so you can save some money on your first TV bill. Apart from that, the other major setup costs are the router and the DVR. You'll need the $18-per-month router if you don't already have Verizon Fios internet, and the company recommends against using your own equipment.

Once installation is handled, most customers are happy with the service. Some wish they could pay less, but complaints about the mobile app and channel lineup are relatively rare.

Visit Verizon Fios's website

or call 1-833-970-0848 for more information on contracts and money-back guarantees.

Go to provider

Customer experience

3.0

No contracts and good customer service, but a lack of transparency

WOW! is a decent experience, and most customers feel good about this provider. We love that you don't have to sign a contract. And although you have to get WOW! internet to get WOW!'s TV service, we like WOW! internet even more.

Self-installation is free and fairly easy, but you can hire a pro to come by and get you set up for $75. The website has plenty of self-help content if you run into trouble, or you can use its chat service to talk with a specialist.

What we don't like is WOW!'s lack of transparency. Prices aren't listed on its website, and you can't order TV without talking to a sales representative on the phone. That's not a great start.

Visit WOW!'s website

or call 1-844-898-8626 for more information on contracts and money-back guarantees.

Go to provider

Made up your mind?

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Hawaiian Telcom

0.0

(0)

5 Star

4 Star

3 Star

2 Star

1 Star

Verizon Fios

4.4

(32)

5 Star

50%

4 Star

41%

3 Star

2 Star

1 Star

Jacobfrom Marshall , IL

Verizon Fios Customer for 4+ years

Reviewed on: 8/16/2022

Love it great service

Enricofrom East Lansing, MI

Verizon Fios Customer for 1+ years

Reviewed on: 7/17/2022

i love the deals that verizon has given me through promotion, i've had to switch from xfinity to verizon and they go hand in hand with my phone plan and i pay less than before

Richard from Fairfax , VA

Verizon Fios Customer for 8+ years

Reviewed on: 6/25/2022

Selection is good. Prices are too high. Should have different packages to choose from.

Edwardfrom Joppa, MD

Verizon Fios Customer for 8+ years

Reviewed on: 6/23/2022

I get NO extra channels just basics and my bill is still to high. $123.88

WOW!

4.0

(2)

5 Star

4 Star

100%

3 Star

2 Star

1 Star

Jimmyfrom Columbus, GA.

WOW! Customer for 4+ years

Reviewed on: 8/27/2022

They show ever thing that I want to see and they could lower the payment

Rexfrom Roseville, MI

WOW! Customer for 8+ years

Reviewed on: 7/19/2022

They are ok but need to ofter more for the price

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Endnotes and sources

(1) "Most-Watched Television Networks: Ranking 2022’s Winners and Losers," Variety. Accessed 4 April 2023.(2) "Fios TV Mobile," App Store. Accessed 17 October 2022.(3) "Fios TV Mobile," Google Play. Accessed 17 October 2022.

Endnotes and sources

1. "Watch WOW!," Google Play. Accessed 7 December 2022.2. "Watch WOW!," App Store. Accessed 7 December 2022.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.