Staff rating

3.6

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Staff rating

3.8

Customer rating

4.4

(5)

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60 channels

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Staff rating

3.3

Customer rating

4.1

(12)

Plans starting at $40.00

47 channels

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Staff rating

3.6

Peacock TV is a great supplemental service but doesn’t replace live TV

Home to greats like The Office, Parks & Rec, Real Housewives, and Law & Order, Peacock has some great content at a price we loved. But our hands-on testing revealed that its channel lineup was disappointing and couldn’t fully replace a more expensive live TV streaming service like Fubo or YouTube TV.

What we like

Great shows
Delightful interface
Low price

What we dislike

No DVR
Mostly runs on "live" channels
No NBC, MSNBC, or CNBC

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Savings tip: Peacock TV often has

sign-up promotions

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Staff rating

3.8

Inexpensive live TV streaming with 70+ channels & AMC+

Philo is a great value with 70+ live TV channels, the full AMC+ library, and channel add-ons available. You can watch TV live and watch over 75,000 on-demand titles from the streaming library. If you love feel-good movies, reality TV, and shows about home and family, you'll love Philo. We tested Philo across browsers, phones, and streaming sticks, and it performed really well. Get started for just $28 a month or try a 7-day free trial.

What we like

Affordable
Entertainment & lifestyle channels
Easy setup and navigation

What we dislike

No sports or local channels
Limited news coverage

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Savings tip: Philo often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Staff rating

3.3

Sling TV offers a great value and lots of customizations

Sling TV is one of the lowest-cost live TV streaming services we tested at just $40–$55 per month. Sling TV's highly customizable plans and low-cost add-ons keep prices low and empower you to customize your TV plan to your interests and lifestyle.

What we like

Low cost
Customizable add-ons
Intuitive interface

What we dislike

Potentially confusing plans
On-the-go glitches
Difficulty sharing

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Savings tip: Sling often has

sign-up promotions

for first-time customers. Call to ask a rep about current deals and discounts.

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Content

3.5

Great live sports, on-demand movies, and day-old NBC shows—but its channel lineup is lacking

Peacock TV is different from other streaming services because it focuses on only NBC content. NBC has a little something for everyone though, so we were able to rate all five content categories. But instead of basing our ratings on the channels Peacock offers, we focused on the shows themselves.

If you’ve had cable TV or another live TV streaming service like YouTube TV, Hulu + Live TV, or fubo, you might see Peacock’s channel lineup and snort out loud. And you’d be totally within your rights. Most of Peacock’s “live” TV channels just play reruns of specific shows all day and night. You can’t control which episode you watch or when you start one, nor are you getting brand new content. It’s kind of the worst of both the live TV and on-demand worlds.

Our advice? Get Peacock TV for the sports, day-old NBC shows, and movies—not for the channels.

Local: 2/5
If you spring for the $10 per month subscription, you’ll get your local NBC channel. Otherwise, you won’t. If you live in Chicago, New York City, Philadelphia, South Florida, Boston, or Los Angeles, you’re in luck. You’ll get a local NBC news channel. If you live elsewhere, you won’t get any content local to you.

Sports: 4/5
Peacock Premium and Peacock Premium Plus have some great sports content too. You’ll get a bit of everything, from soccer to golf to cycling to NASCAR to Sunday Night Football—all live or on-demand, depending on when you log in to watch. You also get the Olympics, of course, but these won’t be live. So if you like to stay up til three in the morning to watch your favorite curling team sweep their hearts out, consider this your permission to sleep in and catch all the bonspiels (that’s curling-speak for games) during normal waking hours. Oh, and if classic WWF matches are your jam (wait, is that just us?), Peacock has a channel that plays them 24/7/365.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 3.5/5
Peacock has some great family-friendly movies and finding them is super easy. Create a kids profile, and it’ll be packed with Dreamworks movies like Turbo, Shrek, and Shark Tale alongside shows like Blippi, Strawberry Shortcake, and Trolls: The Beat Goes On. Plus, you can dress to the nines in your living room and join the Gentleminions movement without besmirching your polite theater-goer reputation.

News and politics: 2.5/5
Peacock has some strong news content in addition to its six local news channels. You’ll get a 24/7 Dateline channel, Today All Day, Sky News, and LX News. If you’re looking to get a sample of headlines and stories, it’s great. But all news programs are created by NBC, so you may not get the variety of perspectives you’re looking for. We like to see Peacock as a supplemental way to get news coverage, we prefer to get our news elsewhere.

Entertainment and lifestyle: 5/5
NBC has some award-winning shows, both new and old. From The Office, 30 Rock, and Parks & Rec to Blacklist, all the Saturday Night Live, and Real Housewives, there’s some great content to watch on Peacock. If you work your way through all the episodes of these shows before you’re done binge-watching (though we’d be surprised if you did), you can pick from classics like Dennis the Menace, reruns of Jimmy Fallon, and more.

Local news, sports, and entertainment channels vary based on your location. Check out

Peacock TV channel offerings

in your area.

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Content

3.0

Plenty to watch, but no sports

If you love home renovation shows, feel-good movies, and reality TV, Philo has a channel lineup you’ll love. But you won’t find sports, local channels, or news.

Local: 0/5
Philo doesn’t offer any local channels, so that means no local news, no primetime favorites, no local sports, and no awards shows. If you want this programming, we recommend checking out live TV streaming options YouTube TV and Hulu + Live TV or a traditional TV provider like your local cable company or satellite TV providers DISH or DIRECTV.

Sports: 0/5
Like with local channels, Philo doesn’t offer any sports coverage. You can catch some sports content on ESPN+ or get a decent variety on services like Fubo or Sling TV. If you want to catch every NFL game, you could even try the NFL Sunday Ticket premium channel from YouTube.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and education: 4/5
Philo is a great choice for families and kids. You get multiple channels from Discovery with the base package price, plus Animal Planet, Great American Family, Family Entertainment TV (FETV), three Nickelodeon channels, Story Television, and Science. There’s no Disney, Cartoon Network, or PBS, but we love that Philo makes it easy to access free programming from services including Crackle, Cheddar News, Gusto TV, and RetroCrush, the new station featuring classic anime hits.

News and politics: 2/5
While you can catch BBC America and BBC World News on Philo, there’s virtually none of the news or analysis you would expect from traditional TV. There’s no Late Night Tonight, and no 60 Minutes or PBS Newshour. You don’t get Fox News, MSNBC, HBO, or CNN either, and we didn’t find any foreign-language news programming in our tests.

Entertainment and lifestyle: 4/5
Philo really shines when it comes to stories, movies, and inspirational shows. You get all the Hallmark and Lifetime channels before add-on pricing. Plus, you get A&E and the INSP channel. We also found shows from TV’s rich past, including I Love Lucy, Father Knows Best, Matlock, Doctor Who, and even Touched by an Angel. There’s a strong selection of shows about the Black experience, too, including Rasheeda Frost's Boss Moves and much more. Even better, you get to choose from four different MTV channels before add-ons.

Optional add-on channels include Fandor, FMC, HDNet Movies, Movies!, Reelz, Sony Movies, MGM+, MGM+ Hits, MGM+ Marquee, Starz, Starz Encore, and Starz Kids and Family.

Local news, sports, and entertainment channels vary based on your location. Check out

Philo channel offerings

in your area.

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Content

4.0

Solid channel lineup and customization options

Sling TV helps keep down your monthly TV costs by offering customizable TV packages. Sling TV provides a good mix of channels, including a few sports, kids, lifestyle, comedy, and local channels. Compared to other TV services, it has fewer channels in its base packages (hence the lower price tag), but it offers plenty of add-ons and customizations. You can add extra sports, entertainment, kids, news, and lifestyle channels for as little as $6 a month per add-on package. Depending on your location, certain Sling TV packages include local news channels, including MSNBC, FOX News, and ABC.

Local TV Channels: 2/5
Sling TV offers a solid local channel lineup, depending on your location. With the Sling Blue package, or Sling Orange + Sling Blue package, you can enjoy live streaming on FOX, NBC, and ABC if it's available in your city. At this time, Sling TV's local TV channels may be limited to Chicago, New York City, and Los Angeles.

Sports Channels: 4/5
Sling TV offers a variety of top sports TV channels, including about two-thirds of all the top sports channels. You can choose a package according to the channels you care about most, or you can sign up for them all. To get them all, you’ll want to get the Sling TV Orange and Blue plans and the sports add-on. The Sling Orange plan alone includes ESPN, ESPN2, ESPN3, and MotorTrend. The Sling Blue plan alone features FOX, FOX Sports 1, NFL Network, and MSNBC. If you add the Sports Extra add-on to any plan at about $11 a month, you'll get SEC ESPN and SEC ESPN+, ACCN ESPN, Longhorn Network, U ESPN, ESPNews, MLB Network, NBA TV, beIN Sports, Tennis Channel, NHL Network, and MLB Strike Zone.

More Resources:

How to watch NFL Games

How to watch NBA Games

How to watch NHL Games

How to watch MLB Games

Family and Education Channels: 4/5
In all their plans, Sling TV offers some great family-friendly favorites including Cartoon Network, Nick Jr., HGTV, Investigation Discovery, History Channel, and Travel Channel. In the Sling Orange package, you'll find the Disney Channel and Freeform. In the Sling Blue package, you'll find National Geographic, TLC, and Discovery. If you add the Kids Extra package for about $6 a month, you'll also get Disney Junior, Disney XD, Nicktoons, TeenNick and BabyTV. Note that you may miss out on some staples like Nickelodeon and PBS.

News and Politics Channels: 3.5/5
All Sling TV packages include national and international news from CNN, BBC America, Bloomberg TV+, and Local Now from The Weather Group. The Orange Sling package includes FOX News, and CNN Headline News. Note that local channels are only available in limited markets, so you may miss out on some local news, depending on where you live and availability.

Entertainment and Lifestyle Channels: 4/5
Sling TV offers a good variety of entertainment and lifestyle channels, which is where it really shines. You can really find your niche and geek out with your interests. With other TV providers, it can be difficult to find all these channels bundled together, especially for such a low price. All Sling TV packages include TBS, TNT, AMC, A&E, Food Network, Comedy Central, Travel Channel, BET, Lifetime, IFC, Vice, MGM Drive In, Fuse TV, AXS TV, Comet, and Charge! TV. You can also choose from many add-ons. The Entertainment Extra add-on includes Paramount, MTV, MTV 2, CMT, TV Land, Game Show Network, Logo, Laff, TruTV, and FETV. The Lifestyle Extra includes the Hallmark Channel, VH1, Cooking Channel, FYI, WE TV, LMN, Hallmark Mystery, and Hallmark Family. Adding the Hollywood Extra add-on gets you a cess to Turner Classic Movies and Sundance TV, among others.

Local news, sports, and entertainment channels vary based on your location. Check out

Sling channel offerings

in your area.

View plans

Value

4.0

Great shows, movies, and sports—but don’t pin all your live TV streaming hopes on it

Peacock is a great deal, and it’s one of the cheapest TV streaming apps. Peacock gives you access to arguably some of the greatest shows on TV, solid news coverage, and a great sports lineup—especially international sports.

It’s a ton of value, but we recommend considering it an addition to a more complete live streaming option like Sling or Hulu + Live TV—especially since Peacock doesn’t give you access to NBC/Universal’s live stations, like CNBC, MSNBC, or, well, NBC. That means you can’t watch live episodes of The Voice with your friends. Instead, you can get them on Peacock the next day—after your co-workers passive-aggressively feed you spoilers. Womp-womp.

Peacock TV has three versions. The free version is kind of like a teaser for the paid versions. You get to watch a few new shows and a bunch of channels packed with syndicated reruns, all while drooling over all the shows you’d get if you coughed up the cash for the paid version. The next step up, Peacock Premium, is a great buy at $5 per month. You get all the content Peacock has to offer, and the commercials were surprisingly low-key.

Finally, the premium tier is Peacock Premium Plus. It’s twice the price and, in our opinion, rarely worth the cost. You get the same content with fewer commercials and the ability to download shows to watch offline (but no ability to DVR live content). It’s pretty meh.

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Value

4.0

Less than half the cost of top competitors

Cleverly named after the inventor of the television, Philo is one of the cheapest live TV options available. It’s a great value for live TV and vast array of movies, entertainment, and lifestyle shows. There are other add-ons, but even if you pay for them all, you’ll still pay less than most of the other live TV services. You’ll also find more than 75,000 titles in the on-demand library.

Philo stays super cheap by skipping local channels, sports, national news, and many of the most popular national networks. (1) You’re also locked out of recently aired entertainment from PBS, NBC, ABC, CBS, and Fox. A digital antenna is an easy workaround that can enable you to watch your local news.

Philo is easy to sign up for, and it's easy to manage your subscription. Philo comes with a free, 7-day trial, and it's easy to cancel online.

Get the best value by speaking directly with a sales rep or check your address at

Philo's website.

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Value

4.0

One of the lowest-cost options out there, but one of the smallest channel counts, too

Sling TV is one of the cheapest live TV streaming services that still delivers a relatively comprehensive channel lineup, but its cost per channel of $1.15 is relatively high. Sling TV's largest base plan includes just 43 channels, with an additional 30 or so available as add-ons. That makes Sling TV great at letting you customize your service, but you could end up paying a higher price if you want a lot of channels.

Most add-ons cost about $6, or you can grab a bundle if you find one you like. The Sports Extra add-on is pricier at $11–15 per month. You can also add more than 40 premium packages, and many are priced lower than we’ve seen elsewhere.

Which channels you get depends on which plan you choose (and here’s where it gets a little confusing). Sling has three plans: Orange, Blue, and an Orange + Blue combo. The Orange and Blue plans each have a few channels in the same genre the other doesn’t, so be prepared to make some hard choices unless you spring for the combo plan. If you’re a sports fan, you’ll have to choose between ESPN (Orange) or FOX Sports, NFL Network, and NBC (Blue). If you have kids, you’ll have to choose between Disney Channel (Orange) or the Discovery Channel (Blue).

Unlike other streaming services, Sling TV has a truly free version. And this is no time-limited free trial that you forget to cancel until you see your credit card bill two months later. This is genuinely, indefinitely free—no credit card required. You can’t record shows with it, but it’s a great way to dip your toe into the cable-cutting waters at no cost.

Oddly, the free version of Sling gives you way more channels: 150+. But many of these extras are super specific—there’s a channel that plays The Carol Burnette Show 24/7, for example—or on-demand channels. But there are some gems, like Outside TV+, Bon Appetit, and CMT.

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Sling's website.

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Usability and features

4.0

Easy parental controls and delightful details, but no DVR

Peacock makes watching and finding content a wonderful experience. You can’t DVR anything, but with so much on-demand content, we didn’t feel much need to anyway.

Ability to watch: Great
Peacock delivers a solid watching experience in both its app and browser versions. Something Peacock TV does really well is let you jump between devices in the middle of watching a show. It easily picked up where we left off when we switched from a computer to the phone app to TV and back again, whether we were watching live or on-demand content. For some streaming services, (we’re looking at you, Sling TV) switching devices mid-stream can get glitchy fast. So well done, Peacock!

In other ways, Peacock wasn’t as easy as some of the other live TV streaming services we tested, especially on our phones. We were bummed that we couldn’t multitask: there was no mini video we could watch while firing off an email or answering a text.

Ability to record: Fine
No matter which Peacock plan you get, you’ll never be able to record live shows. There’s no DVR capability, but we’re not sure you’d need it. Most of the content we wanted to record was available on-demand anyway (except for live sporting events). And if you spring for Peacock Premium Plus (the highest-cost plan), you can download on-demand shows to watch offline later. We’d probably skip the upgrade, though. We liked the idea for long flights or keeping the kiddos entertained at the car wash, but we didn’t find a ton more uses for this pared-back feature.

Ability to find: Great
Peacock makes it pretty easy to find the shows you want. Its interface is intuitive and it easily tracks where you left off, even when switching between devices. Parental controls are also super easy and effective. Just create a kids profile for quick access to only children's shows. You can also set up a PIN to keep the little ones restricted to these kid-friendly profiles. As a bonus, parents’ profiles won’t be bogged down with Curious George or Blippi episodes. (Although we’d probably keep a kids profile around just for all the Dreamworks movies.)

There are a few ways Peacock could improve its usability though. For starters, the app made us browse shows and channels in portrait mode, then flipped us to landscape mode to watch, which was annoying. Additionally, there’s no “back” button on the app, so if you get a few clicks into browsing for on-demand shows, you have to hit the Home button and start all over if you want to back out. (If you’re using a browser, you can hit its back button.)

There’s a “back” button on the live TV side of things, but, oddly, it doesn’t take you back a step. Instead, it brings up the channel guide on the bottom half of the screen while your show keeps playing. We liked being able to browse while catching up on the news, but it was confusing at first.

The only real gripe we had about using Peacock TV on a browser was that a lot of the descriptive text (like the channel guide and show descriptions) disappeared faster than we could read it, which meant we had to keep moving the mouse to get it back. It was a minor annoyance, but we’d love to see this fixed in the future. We’re not all speed readers, Liz Lemon.

Ability to share: Great

You can make up to six profiles on Peacock, which is a decent amount, and making new profiles is super easy. Beyond the basics, Peacock has some fun extras that delighted us. We loved picking profile avatars using headshots of our favorite NBC characters (hello Ron Swanson!).

We also confirmed that you can stream only three devices at once on Peacock. When you try to add the fourth, you’re alerted (by the adorable Puss in Boots from Shrek giving you those big, precious eyes in apology). You don’t have to worry about kicking anyone else off their show—but you can’t choose to either. You’ll have to kick them off the old-fashioned way, with a text, phone call, or shout down the hall.

Features and usability

3.5

Simple interface and easy login

Philo is pleasant on a day-to-day basis, and works better than some of its higher-priced competitors. There's no 4K, though, and we found some platform-specific quirks.

Ability to watch: Good
We tested the Philo interface on iOS and Android mobile phones, a few different web browsers, and an Apple TV. The interface was similar across devices, and the setup was one of the simplest among all the live TV streaming services we tested. After we entered payment info, we got right into the guide. The original browser saved our login info. Signing in later on different browsers and apps required two-step verification using a mobile phone number or email address, but we never had to enter (or remember) a password.

We didn’t run into any issues when we tried multiple devices and browsers from different locations, which was a refreshing change from services like Hulu + Live TV, which tracks your IP address. Unfortunately, there is no way to watch in 4K—Philo maxes out at 1080p resolution no matter how you’re watching.

The viewing experience is about what you’d expect from a live TV provider, but with some oddities. Watching live, the only way to skip commercials is to record the episode in progress, wait several minutes, and skip ahead whenever the commercials come on. You can also fast forward through most commercials on DVR content, and some channels let you skip ads with one click on Roku streaming devices.

We ran into some buffering issues with Philo on the Apple TV we tested, particularly with the channel guide. It happened on different devices in multiple locations, so we’re pretty sure it wasn’t a bandwidth issue. The slow loading wasn’t a dealbreaker, but we can see how channel surfers would be annoyed.

Ability to record: Excellent
The DVR and on-demand experiences with Philo were pretty par for the course in our tests, and Philo recently upgraded its cloud DVR to save recordings for up to a year. We are impressed that you get three extra months to watch your recordings, compared to competitors Hulu + Live TV and YouTube TV, which give you only nine months. Unlimited recordings is also pretty sweet, and we liked Philo’s 72-hour Rewind feature. You can use it to watch almost anything that’s aired in the last 72 hours, even if you forgot to add it to your library before it aired.

To get the most out of Philo, we recommend spending some time in the beginning to find and add your favorite shows. Within a few days, your Saved library will fill up with dozens of episodes to choose from.

Ability to find: Good
When you get to the Home screen on Philo, you’ll find a roundup of trending live and recommended shows, plus top movies and other categories. You can see whether a show is available on demand by clicking through to the episode description or by hovering your mouse over a particular episode, but there’s no way to tell at the series level. However, you can favorite shows at either the episode or series level, and saving a series means all future episodes will be recorded in your Saved library. You can also favorite channels, and that makes them show up first in the channel guide. It’s fairly simple to unfavorite, and the changes appear across devices instantly.

The channel guide itself is less impressive. Channel numbers aren’t listed (just logos) and you have to click into a program to get additional preview info. It works, but there aren’t a lot of bells and whistles to rave about.

Ability to share: Good
Philo offers many of the features you’d expect from a modern live TV streaming service. In our tests, it was easy to create profiles for different viewers, and the DVR libraries and favorites were kept separate. You can add up to 10 profiles and assign each a separate mobile phone number, so different users can sign in using their personal phones. However, there were no parental controls to be found.

You can watch Philo on up to three screens at a time, without a lot of verification or hassle.

Usability and features

2.5

Sharing a subscription and watching on-the-go can be difficult

Sling TV's app and browser experiences are just fine, but they don't have the premium look and feel of pricier streaming services like YouTubeTV and DIRECTV STREAM.

Ability to watch: Good
The browser and app interfaces were generally easy to use, and Sling TV is compatible with a ton of devices. Sling TV says you can run it on just a 5 Mbps internet connection but recommends at least 25 Mbps. When we tested it, Sling TV was laggy on a cell signal connection, but that’s not uncommon. And when it comes to watching shows on the go, there are a few areas where Sling can improve.

If you’re looking for 4K content, you won’t find it here. Live content streams in 720p and on-demand content is 1080p.

Ability to record: Good
All Sling TV plans include 50 hours of cloud DVR storage, which isn’t much, especially if you want to share your plan with family or roommates. Adding DVR Plus for $5 will get you 200 hours and—we’re willing to bet—fewer fights over deleted shows. And you’ll get the ability to lock your favorite episodes so they aren’t automatically deleted to make room for new recordings if you go over the limit.

The DVR is a decent experience. You can record live shows and skip the commercials when you watch them later. It’s easy to record shows as you find them in the Guide, but starting a recording mid-show won’t record what you’ve missed. And you can’t use your phone to record a show that’s already started. The record button just isn’t there. Shows that you’ve already recorded pop up behind the DVR tab, along with how much storage you’ve used and your scheduled recordings. If you delete something you didn’t mean to (or Sling deleted a show to make room for new recordings), it’ll stay in the Trash section for 48 hours in case you want to reinstate it. We found that handy, especially if you don’t want to spring for extra DVR storage.

Ability to find: Fine
Finding shows could be easier. We had to click into a show to see its description, which was annoying. And the channel guide for live TV is a bit confusing if you have both Blue and Orange plans because you’ll see some channels—those included in both plans—listed twice.

With on-demand content, we sometimes had trouble picking shows to back up if we’d started them and had to step away. Finding the “Continue watching” section on the home tab was hard because it kept moving. And when we switched back and forth between devices (like between the app on an Android phone and the Safari browser on a Mac laptop), Sling didn’t always remember where we were in a movie. Sometimes, this kind of switch stumped Sling completely, resulting in an error and Sling forgetting that we’d ever watched the show. That meant having to find our place again—and having to sit through commercial blocks we’d already watched.

Parental controls are PIN protected and easy to set up, and your kids won’t even be able to see descriptions of restricted content. But because Sling doesn’t have different user profiles, you’ll have to put in your PIN for every grown-up show you want to watch without the kiddos. You can’t even have separate settings for different devices.

Ability to share: Bad
Unlike most of the other live TV streaming services we’ve tried, you can’t make separate profiles for different users to watch, record, and save their favorite shows. That’s a bummer because figuring out how to stream multiple live shows at once is confusing. Sling TV decides how many streams you can have based on the channel you’re watching: Orange channels have just one stream and Blue channels have up to three.

If you have the Orange + Blue combo plan, you’ll see both Orange and Blue versions of some channels in your Guide, since these lineups have some overlap. One person can watch the Orange version of TNT, for example, but three people can watch the Blue version. If too many people start watching the same channel, someone will be kicked off about a minute later—but the offending viewer will never know they just ruined someone’s day because Sling doesn’t tell them.

Add it all up, and sharing a single Sling TV subscription with members of your household may be difficult.

Customer experience

3.0

Peacock delivers a great overall experience, but if you need help, it’s hard to find

Peacock’s website is easy to navigate and it’s super easy to see right on the home page exactly how much a subscription will cost you. It also has a well-organized help page, though you’ll have to scroll to the website’s footer to find your way there. You can ask the chat bot for help, but to get more personalized service, you have to sign into your account.

Unfortunately, getting a live person to help isn’t as easy. There’s no phone number displayed, and the “Get in Touch” button just takes you to more self-help articles. To speak with an actual person via chat, you have to click into a help article, then click “No” to answer the question “Was this article helpful," and answer a feedback survey. Ugh.

That said, we had little genuine reason to seek out customer service because everything worked well, checkout was simple and transparent, and it was easy to cancel.

Visit Peacock TV's website

or call for more information on contracts and money-back guarantees.

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Customer experience

5.0

Simple, clear, and intuitive options

Philo makes it easy to sign up for the service, easy to sign in on different devices, and easy to cancel if you so choose. It’s also fairly simple to find and understand add-on pricing, and we love that the free trial lasts a full seven days even if you cancel midway through.

If you run into trouble, there’s a nice Help Center, a chat line, or a phone number to call. In this category, we believe Philo’s perfect score is well-deserved.

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Customer Experience

3.0

Long wait times and channel volatility, but overall a good experience

Sling’s website is easy to navigate and shows plans and pricing upfront before you have to create an account or add a credit card. It also has a solid self-help section that you can find by scrolling to the bottom of the home page and clicking on the link in the footer.

Contacting customer service can be a little challenging. Agents are available via chat, social media, and phone for around 15 hours a day (depending on which contact method you choose). However, the website notes that you should expect long wait times for all avenues.

To help counter long wait times, Sling asks you to fill out a questionnaire before calling in, which is an okay idea in principle, but it asks for your email address. If you just want to know a few specifics before deciding whether to sign up, that feels invasive. But if you’re already a customer troubleshooting your technology or asking about billing issues, it’s not a big deal.

Finally, Sling TV’s channel lineup can be a little volatile. In October 2022, Sling lost ABC, ESPN, FX, Nat Geo, and Disney due to a dispute with Disney, but then got them back soon after. While other TV services were also affected, Sling seems more willing than competitors are to lose channels—at least temporarily—while renegotiating carriage deals.

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1 Star

Jenniferfrom Cincinnati , OH

Philo Customer for 1+ years

Reviewed on: 9/15/2022

The value could be a little less expensive. Philo is the most expensive app I have. I do like all the shows I am able to watch though.

Hattiefrom Bellville , TX

Philo Customer for Less than a year

Reviewed on: 9/11/2022

Programs are shown with clarity very nice. Would like to have local channels in package

Toshafrom Cincinnati , OH

Philo Customer for 1+ years

Reviewed on: 7/20/2022

It's an affordable service, and one of the cheaper ones. They have a ton of channels for everything you want to watch. It's easy to use. Prefer it over cable or satellite.

Camronfrom Port Richey, FL

Philo Customer for 1+ years

Reviewed on: 6/28/2022

The DVR feature works great! I love that I can save movies but not that I can't access all of them all of the time.

Sling

4.0

(12)

5 Star

33%

4 Star

42%

3 Star

25%

2 Star

1 Star

Jerline from Raleigh , NC

Sling Customer for 4+ years

Reviewed on: 9/4/2022

At this time needs no improvement

Johnfrom Ellijay, GA

Sling Customer for 4+ years

Reviewed on: 8/28/2022

Nice programming, plenty channel options, easy to use, $$ for service

Stevenfrom Columbus, OH

Sling Customer for 4+ years

Reviewed on: 8/26/2022

Has the channels I want to watch and charges a decent price for this service

Merrifrom Indianapolis, IN

Sling Customer for 1+ years

Reviewed on: 8/21/2022

I wish they offered cheaper access to local TV

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Endnotes and sources

(1) “Network Ratings 2021 Top Channels.” Variety. Retrieved August 19, 2022.As an Amazon Associate, Switchful.com may earn commissions from qualifying purchases.

Endnotes and sources