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Researched by

Dave SchaferContributing Writer

Reviewed by

See review team

Updated 6/18/24

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Is EarthLink worth the cost?

If you value a superior customer experience and you're willing to pay slightly more for it, EarthLink is a great choice for your internet service provider. EarthLink offers amazing customer service, and their internet tends to be highly reliable. Because EarthLink doesn't offer special introductory price offers, the pricing is straightforward, and it may even cost you less than competitors in the long-term.

Before digging too deep...

Make sure EarthLink is available in your area.

Featured plans and prices

Get the best value by speaking directly with a sales rep at 1-833-804-4930 or check your address at

EarthLink's website.

Check address

Cheapest

EarthLink Internet 40

$59.95/mo

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Download speeds
40 Mbps

Fastest

EarthLink Internet 100

$59.95/mo

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Download speeds
100 Mbps

Premium

LTE Home Wireless 150 GB

$149.95/mo

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Disclaimer: Availability and pricing are subject to location. Conditions apply.

Switching to EarthLink?

When switching to EarthLink, there are two things to watch for. The first is the installation fee of $79.95. There doesn’t seem to really be any way around it. The second is that you’ll need to sign a 12-month contract with EarthLink. That’s unfortunate—many ISPs are moving away from these agreements, including many of those EarthLink uses to provide its service.

It’s also worth noting that the technician who shows up to do the installation will likely appear to be from the provider EarthLink is contracting with, which can be a little confusing if you’re not expecting it. Otherwise, the process should be simple.

Savings tip: EarthLink often has sign-up promotions for first-time customers. Call 1-833-804-4930 to ask a rep about current deals and discounts.

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Canceling EarthLink services?

Canceling EarthLink isn’t as simple as we’d like. Thanks to the 12-month contract, you may find yourself subject to early termination fees of up to $200 if you cancel service (ouch). Apart from that, you’ll also need to return any rented equipment. Call Earthlink customer service to start the process.

Negotiating tip: Most providers will bend over backward to retain you as a customer. Before canceling, try calling in and asking for a better rate.

Costs to consider:

Self-installation cost: N/A
Professional installation cost: $79.95
Equipment fees: $9.95/mo.
Additional fees: None
Contract length: 12 months
Cancellation fee: Up to $200

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